Fordeer: PDF Invoice Generator
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Works like Magic, and support is Sweet!
Excellent product and outstanding customer service! I highly recommend this app for creating professional invoices. The support team was very responsive. It has made managing my business finances so much easier.
Great support with very fast response time. Thanks.
Perfect support from Phoebe. If you have any problems or questions, you are helped immediately
Working properly, helpful customer support
Funcionaba bien pero no se que están haciendo que borran tu configuración o no se actualizan bien las cosas. Seguiré usando la aplicación pero es realmente frustrante que hagan cambios sin aviso y que tengas que perder otra vez tiempo para dejarlo como lo tenías.
Hi there, We were deeply sorry to read your 2-star review on our app detailing the frustrating issues you encountered. We did take your feedback seriously and immediately launched an investigation into the matter you reported earlier. As part of our latest app update, we introduced banners on the Dashboard and Customization pages to enhance the user experience. Additionally, we proactively communicated these changes through email marketing campaigns to ensure our users were well-informed. I've attached snapshots of these banners for your reference. Upon reviewing your chat with our support team, the question you ask is how to download all orders in a month, not related to adjustments made during the update process. Thus, it seems you did not provide us with this opportunity to assist you, which has impacted our ability to address your concerns effectively. Besides, we want to assure you that we always strive to respect our users' data and configurations, and we did not make any changes without your consent. Additionally, please note that discontinuing a Professional plan will revert access to the advanced features available exclusively under this plan. We understand that this experience may have caused you to lose trust in our service. We sincerely apologize for any inconvenience and frustration you faced. We are committed to continuous improvement and are taking steps to prevent similar occurrences in the future. We are following up with you via email, so kindly help to check your Inbox, and look forward to hearing your reply. Thank you for your candid feedback and continued support. Kind regards, Fordeer Commerce.
Phoebe was most helpful, resolved my issue in just a few minutes and send me images to follow the process. Very clear and precise, thank you
Net begonnen met PDF Invoice, maar de eerste resultaten zijn goed. Fijne ondersteuning via de chat. Keep up the good work!
The templates are elegant and well-designed, and the support person Tessa is very supportive. Anybody who needs elegant and simple-to-customize invoices for their business should download this app, in my opinion.
Super service, vlotte en vriendelijke support van Phoebe! Doen wat belooft wordt. Aanrader!
quick response time. Phoebe was superhelpful!
Great app does exactly what it says. I can save the customized templates and use it as my own templates.
nice app and customer support team is so friendly!
Great customer service and app works great. Does exactly what is needed!
support is very responsive and quick and helpful
I tried my best to like this app especially since they had the most gracious free option and support was excellent but the app simply didn't work. There were constant issues rendering invoices, did not have a print option from Shopify order page, there were multiple clicks for downloading invoices, or just timed out. Support apologized multiple times and said they fixed it but the issues continued for over a month.
I've been using the generator for my Shopify store and it's fantastic. The app is user-friendly and integrates perfectly with Shopify, offering professional and customizable invoice templates. The Fordeer team provides quick and friendly support, enhancing the overall experience. Highly recommended for any Shopify business owner looking for an efficient invoicing solution.
awesome support and awesome app.
por el momento me parece muy buena app, la acabo de descargar.
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