Fordeer: PDF Invoice Generator
PDF Invoice Generation, PDF Invoices, Export Order CSV
Rating
4.7
feedback
149
chart
#1,348
All reviews
Review RSS Feed
May 6, 2024
Perfect support from Phoebe. If you have any problems or questions, you are helped immediately
April 24, 2024
Funcionaba bien pero no se que están haciendo que borran tu configuración o no se actualizan bien las cosas. Seguiré usando la aplicación pero es realmente frustrante que hagan cambios sin aviso y que tengas que perder otra vez tiempo para dejarlo como lo tenías.
Hi there, We were deeply sorry to read your 2-star review on our app detailing the frustrating issues you encountered. We did take your feedback seriously and immediately launched an investigation into the matter you reported earlier. As part of our latest app update, we introduced banners on the Dashboard and Customization pages to enhance the user experience. Additionally, we proactively communicated these changes through email marketing campaigns to ensure our users were well-informed. I've attached snapshots of these banners for your reference. Upon reviewing your chat with our support team, the question you ask is how to download all orders in a month, not related to adjustments made during the update process. Thus, it seems you did not provide us with this opportunity to assist you, which has impacted our ability to address your concerns effectively. Besides, we want to assure you that we always strive to respect our users' data and configurations, and we did not make any changes without your consent. Additionally, please note that discontinuing a Professional plan will revert access to the advanced features available exclusively under this plan. We understand that this experience may have caused you to lose trust in our service. We sincerely apologize for any inconvenience and frustration you faced. We are committed to continuous improvement and are taking steps to prevent similar occurrences in the future. We are following up with you via email, so kindly help to check your Inbox, and look forward to hearing your reply. Thank you for your candid feedback and continued support. Kind regards, Fordeer Commerce.
April 23, 2024
Phoebe was most helpful, resolved my issue in just a few minutes and send me images to follow the process. Very clear and precise, thank you
April 23, 2024
Support always here to help and pretty flexible app! Template is available to customize
April 19, 2024
Net begonnen met PDF Invoice, maar de eerste resultaten zijn goed. Fijne ondersteuning via de chat. Keep up the good work!
April 11, 2024
Very happy with this app! I'm a very small business and this app is perfect for me since it allows 300 free invoices per months! You can custom a lot of things and even customize translations. I had Tessa helped me remove the Fordeer branding and they were sooo efficient, thanks a lot!
April 10, 2024
Great experience with Phoebe, understand the query, problem solving support.
April 8, 2024
The templates are elegant and well-designed, and the support person Tessa is very supportive. Anybody who needs elegant and simple-to-customize invoices for their business should download this app, in my opinion.
March 15, 2024
Super service, vlotte en vriendelijke support van Phoebe! Doen wat belooft wordt. Aanrader!
March 5, 2024
Great app does exactly what it says. I can save the customized templates and use it as my own templates.
Feb. 4, 2024
I tried my best to like this app especially since they had the most gracious free option and support was excellent but the app simply didn't work. There were constant issues rendering invoices, did not have a print option from Shopify order page, there were multiple clicks for downloading invoices, or just timed out. Support apologized multiple times and said they fixed it but the issues continued for over a month.
Jan. 25, 2024
I've been using the generator for my Shopify store and it's fantastic. The app is user-friendly and integrates perfectly with Shopify, offering professional and customizable invoice templates. The Fordeer team provides quick and friendly support, enhancing the overall experience. Highly recommended for any Shopify business owner looking for an efficient invoicing solution.