Fordeer: PDF Invoice Generator
PDF Invoice Generation, PDF Invoices, Export Order CSV
Rating
4.7
feedback
149
chart
#1,348
All reviews
Review RSS Feed
Jan. 25, 2024
Only shows that you can automate e-mails in the end. So you spent several hours setting all the templates and then you have to upgrade to sent automated invoices...
Hello dear, Thank you for taking the time to leave your honest review about our application - Fordeer: Invoice Order Generator here. Our users' satisfaction is our utmost priority, and so seeing you dissatisfied with us makes us very concerned. Regarding your concerns about needing to upgrade to a paid plan for using the Automation Email feature, I'd like to provide some clarity: - We clearly list all paid features, including Automation Email under the Professional plan, on our Pricing page in the Shopify App Store. - Additionally, within our app, we have an Accounts section under Settings that distinctly indicates which features are free and which are included in the Professional or Premium plans. We aim for complete transparency and do not intend to compel users to upgrade their plans. Thus, regarding the review you left on the Shopify App Store, it seems not to be true and correct for our application and our service. Then, it brings a bad impact on all of our efforts and our services. However, we understand how this might have been perceived and are taking steps to improve our communication. Going forward, we will implement clear warnings on relevant pages to prevent any confusion. Understanding your need for this feature, we would like to extend a special offer to you. If you choose to give our app another try, we're happy to provide a 70% discount on upgrading to the Professional plan. Your feedback is invaluable in helping us improve and better serve all our customers. We are here to support you and would welcome any further discussion to resolve your concerns effectively. Thank you for your candid review, and we hope to have the opportunity to serve you better in the future. Kind regards, Fordeer Commerce.
Dec. 29, 2023
Good app with lots of features, and the customer service is a 11/10. It is a little difficult to start with but that is because there are so many features and customisation options. Once you get the hang out of it, it is a breeze.
Dec. 14, 2023
Just installed the app and first look is perfect. Instant customer service and very customizable. Especially for multi currency and multi language a 100% recommended app! Best scrub-supply.com
Dec. 7, 2023
This program is full of features, the temples look nice and professional, and it really helps me manage my store.
Nov. 29, 2023
Great service, the invoice is easy to edit. A lot of features and if needed you can contact the support! They are great, and super reactive!
Nov. 9, 2023
I have installed and used this invoice app, and it meets the basic needs of my store. It seems that they are about to release a new version, and I am looking forward to seeing many improvements.
Nov. 9, 2023
This is the second time I have reinstalled this app. They have made significant improvements, and their customer support service is always excellent.
Nov. 2, 2023
Helpful and quick to fix and assist with any issues. Nice app that helps run our business smoothly and efficiently.
Oct. 21, 2023
I'm impressed with this app! The templates are both simple and effective. The automated invoicing feature ensures that my customers receive VAT invoices once their orders are fulfilled. The customer service is truly exceptional. When I had questions about designing my emails and navigating the settings, Phoebe, a supporter, provided invaluable assistance with incredibly fast response times.
Oct. 18, 2023
Great app, very easy and simple to use. It helps to have quick invoices with great support from Phoebe.
Oct. 17, 2023
The support from Pheobe has been excellent. This app is looking to be a great solution for our business. Thank you!
Oct. 3, 2023
Great app!!! Makes life easier for merchants. Really good experience till now. More options in customisation will certainly help!
Oct. 2, 2023
Dear Holstee store, Thank you for taking the time to leave a great review for our app! We're delighted to hear that you've had a positive experience with it so far. We look forward to receiving your full review after you've had a chance to use the app more extensively. Your feedback is invaluable to us, and it helps us continually improve and enhance our application to better meet your needs. If you have any questions or need assistance while using the app, please don't hesitate to reach out to us at [email protected] or our friendly live chat. We're here to ensure you have the best experience possible. Once again, thank you for choosing our app, and we can't wait to hear more about your experience with it in the future! Best regards, Fordeer Commerce <3
Sept. 27, 2023
So far the best app I could find for our invoicing solution. Good features at reasonable prices. Excellent help also!
Sept. 26, 2023
The app is amazing at sending invoices automatically to customers, printing, editing as well and making invoices from scratch. We used to do some tasks manually but we can do them automatically now! This really saves time. The support is great and fast. Totally recommended.