Rating

4.8

feedback

20

Reviews

chart

#11,223

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    5%
  • Less than a month
    35%
  • Less than a year
    55%
  • More than a year
    5%

Reviews Summary

The reviews for the Shopify app are overwhelmingly positive, with users praising its ease of use, effectiveness in sending codes to customers, and the helpfulness of the support team. Many users appreciate the seamless integration with Shopify and the quick response from the support team in addressing any issues. However, there are a few instances where users experienced downtime or technical issues, leading to delays in code delivery and concerns about the impact on their customers' experience. Overall, the app is highly recommended for its functionality and customer service.

Highlights

Ease of use and effectiveness in sending codes to customers
Helpful and responsive support team
Integration with Shopify and seamless functionality
Occasional downtime and technical issues impacting code delivery
Concerns about customer experience during downtime

Rating Breakdown

  • 5
    95% (19 ratings)
  • 4
    5% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (20)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

June 6, 2025

We have had the app installed for about two weeks. Occasionally, some emails didn’t come through, but that was more our fault. Now, however, the entire website and app have been down for several hours. Support is not responding, and the codes are not being sent out. This MUST NOT happen, as OUR customers now have to wait longer for their codes. Should I now send them out manually? And when will everything be running again?

Using app

21 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 10, 2024

Works really well, and if you run into something that doesn't, their support is very helpful and they actively implement your feedback.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

The app works amazingly well! We use it to send codes to our customers, and it’s incredibly easy to use. It’s user-friendly and has made our process so much smoother. Highly recommend it!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

Nice and easy solution for selling access to our online courses. Great and attentative support team!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 27, 2024

This app has been a fantastic addition to our Shopify store!! It's super easy to set up, and the instant code delivery has greatly improved our customers' experience. Plus, their customer support is responsive and helpful, making the whole process smooth and stress-free. Would definitely recommend it to anyone! :D 5 out of 5 stars

Store

TAPSTER

Using app

15 days

Total reviews

3

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more