Rating

4.2

feedback

26

Reviews

chart

#4,998

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    4%
  • Less than a month
    27%
  • Less than a year
    46%
  • More than a year
    19%

Reviews Summary

The reviews for this Shopify App are mostly positive, with users praising its ease of use, effectiveness in managing license codes, and quick and helpful customer support. Users appreciate the app for simplifying the process of distributing license keys and codes, making it user-friendly, and improving customer experience. The support team is highlighted for being responsive, attentive, and actively implementing feedback to enhance the app's functionality. However, there are a few negative reviews mentioning issues with support responsiveness, app downtime, and email delivery problems that affected order fulfillment.

Highlights

Ease of use and effectiveness in managing license codes
Quick and helpful customer support
Issues with support responsiveness and app downtime
Email delivery problems affecting order fulfillment

Rating Breakdown

  • 5
    88% (23 ratings)
  • 4
    4% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    8% (2 ratings)

Reviews with Text

  • 100% (26)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 29, 2025

Is perfect , well done

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

Great app for managing license codes.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2025

Thank you for the quick and personal onboarding. Much appreciated.

Using app

4 months

Total reviews

3

Average rating

5.0

1 / 5 Share

Oct. 4, 2025

THE WORST APP ON EARTH. DO NOT USE! Support do not answer and when they do they solve nothing. We have been stuck with thousands of orders and no serial numbers for the past 3 days.

Using app

Over 1 year

Total reviews

2

Average rating

3.0

Developer Reply

We have apologised on many occasions for the incident that the app slowed down and have given the updates during the optimisations. Our system is running stable despite the peak volume experienced. You've been with us for multiple years with 2 stores. I think these two 1 star reviews you gave us do not reflect the whole period you've been using the app (and still have it installed as of today). Yet the only two 1 star reviews are from the same company Safari Pedals/ Tuned plugins. We are happy to service you and hope you revise your opinion and not base it on a single incident.

5 / 5 Share

Sept. 8, 2025

Excellent app, great support! Ideal way to distribute license keys and codes in Shopify.

Using app

About 1 year

Total reviews

3

Average rating

5.0

All reviews

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