License Keys & Codes‑ DPL
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L'application est superbe. Surtout, le service client est réactif et cherche vraiment à trouver une solution. On y a passé une heure mais on a fini par trouver la solution avec Hem B. Merci beaucoup !! The app is brilliant. Above all, the customer service team is responsive and really does try to find a solution. It took us an hour, but we eventually found the solution with Hem B. Thank you so much!!
Smooth sailing. I needed an app that sends redemtion codes from a set that I could upload. This app does that very well. No problems encountered. There was some delay on the email send but that was a Sendgrid issue getting delayed by certain providers. Happy with this app
More than happily used this app for almost 2 years, but due to us offering other digital product as well that need a PDF instead of a key we were forced to look for another app that supported both keys and PDF files. If you only need to sell keys, this app is perfect for that and I can definitely recommend the app.
Great app for managing license codes.
Thank you for the quick and personal onboarding. Much appreciated.
THE WORST APP ON EARTH. DO NOT USE! Support do not answer and when they do they solve nothing. We have been stuck with thousands of orders and no serial numbers for the past 3 days.
We have apologised on many occasions for the incident that the app slowed down and have given the updates during the optimisations. Our system is running stable despite the peak volume experienced. You've been with us for multiple years with 2 stores. I think these two 1 star reviews you gave us do not reflect the whole period you've been using the app (and still have it installed as of today). Yet the only two 1 star reviews are from the same company Safari Pedals/ Tuned plugins. We are happy to service you and hope you revise your opinion and not base it on a single incident.
Excellent app, great support! Ideal way to distribute license keys and codes in Shopify.
Really easy to use. We have been using it since 2022. We had an issue recently that was fixed very quickly and the support team came on a call to help fix it!
We have had the app installed for about two weeks. Occasionally, some emails didn’t come through, but that was more our fault. Now, however, the entire website and app have been down for several hours. Support is not responding, and the codes are not being sent out. This MUST NOT happen, as OUR customers now have to wait longer for their codes. Should I now send them out manually? And when will everything be running again?
Works really well, and if you run into something that doesn't, their support is very helpful and they actively implement your feedback.
The app works amazingly well! We use it to send codes to our customers, and it’s incredibly easy to use. It’s user-friendly and has made our process so much smoother. Highly recommend it!
Nice and easy solution for selling access to our online courses. Great and attentative support team!
This app has been a fantastic addition to our Shopify store!! It's super easy to set up, and the instant code delivery has greatly improved our customers' experience. Plus, their customer support is responsive and helpful, making the whole process smooth and stress-free. Would definitely recommend it to anyone! :D 5 out of 5 stars
Product works great, and support is extremely quick and helpful!
BAD PRODUCT WITH TERRIBLE SERVICE. They stopped answering support calls and the app is not working for 3 days straight.
We have apologised on many occasions for the incident that the app slowed down and have given the updates during the optimisations. Our system is running stable despite the peak volume experienced. You've been with us for multiple years with 2 stores. I think these two 1 star reviews you gave us do not reflect the whole period you've been using the app (and still have it installed as of today). Yet the only two 1 star reviews are from the same company Safari Pedals/ Tuned plugins. We are happy to service you and hope you revise your opinion and not base it on a single incident.
We needed a solution to sell online class access and all the other apps felt like overkill for our setup. This app is perfect. Configuration is simple and intuitive. It feels well thought out, and functions exactly as advertised. When we needed help with the customer account page and displaying the purchased codes history, and with email responsiveness, their team worked with us to find solutions and followed through. They were quick to respond, pleasant, and helpful. Highly recommend!
We use the app to fulfill eProducts and it works great. In the few times we ran into issues, support was very responsive and was able to address the issues. The support team was also able to rush a feature for us to help prevent fraud cases that we were experiencing. Great team!
We've been using the app for about four months now and it has worked perfectly for our website. It's great functionality that we didn't have to spend extensive resources developing ourselves. The support team is always available and helpful. thank you to this team for developing this app!
This app is very easy to use and very practical. We send code to access to some apps and videos, and everything is smooth ! The Support Chat is very quick and very good.
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