Rating

4.8

feedback

22

Reviews

chart

#5,516

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    5%
  • Less than a month
    32%
  • Less than a year
    59%
  • More than a year
    5%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with most users praising its functionality and ease of use. Customers appreciate the app's ability to send codes to their clients seamlessly and improve the overall customer experience. The support team is also highly commended for being responsive, helpful, and quick to address any issues that arise. Users highlight the app's reliability in fulfilling orders and its effectiveness in automating code distribution. However, there are a few concerns raised about occasional technical issues, such as emails not being delivered or the app being down for a period of time, leading to delays in code delivery and customer inconvenience. Overall, the app is recommended for its performance and customer service.

Highlights

Positive feedback on functionality and ease of use
Praise for responsive and helpful customer support
Reliability in fulfilling orders and automating code distribution
Occasional technical issues causing delays in code delivery
Recommendation for performance and customer service

Rating Breakdown

  • 5
    95% (21 ratings)
  • 4
    5% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

June 6, 2025

We have had the app installed for about two weeks. Occasionally, some emails didn’t come through, but that was more our fault. Now, however, the entire website and app have been down for several hours. Support is not responding, and the codes are not being sent out. This MUST NOT happen, as OUR customers now have to wait longer for their codes. Should I now send them out manually? And when will everything be running again?

Using app

21 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 10, 2024

Works really well, and if you run into something that doesn't, their support is very helpful and they actively implement your feedback.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

The app works amazingly well! We use it to send codes to our customers, and it’s incredibly easy to use. It’s user-friendly and has made our process so much smoother. Highly recommend it!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

Nice and easy solution for selling access to our online courses. Great and attentative support team!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 29, 2024

Great extension, does exactly as described. I use it to give out access codes to a subscription platform. Works marvelously!

Using app

12 months

Total reviews

1

Average rating

5.0

All reviews

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