Hulk Form Builder
The Hulk Form Builder App
Rating
4.9
feedback
1,573
chart
#130
All reviews
Rating Breakdown
Review RSS Feed
March 20, 2024
Buona applicazione, migliorerei le traduzioni in italiano (non molto intutitive)... Ottimo staff sempre a disposizione in chat!
March 3, 2024
It's easy to use. It'd be great if I can have more control on the UI & UX design.
Jan. 31, 2024
App doet precies zoals omschreven wordt. Makkelijk voor het maken van verschillende formulieren, gebruiksvriendelijk. Zelfs de gratis versie. Ik had een technische vraag die heel makkelijk werd opgelost door het customer team. Waarvoor dank!
Jan. 18, 2024
I am still testing it out. I have only had it for a few days now. The form was pretty easy to set up. I got stuck when changing the sending domain, but Harris was very helpful in explaining how to set things up via the chat. I didn't like that you cannot move the form elements up or down if you wanted to change the order. It is a bit of a pain to get to the end of a form and realize that you missed a section or question, and you have to delete everything and start again to get it in the correct order. Like I said, I'm still testing it out, but so far, so good. Just a lot of patience was needed with the form elements, but the customer service was helpful.
Jan. 16, 2024
Mit ein wenig Verständnis für CSS und HTML lässt sich mit Hulk wunderbar jedes Kontaktformular nach eigenen Wünschen erstellen und gestalten. Und wenn man mal nicht weiter kommt ist der Service schnell und kompetent zur Stelle. Einziger Minuspunkt: Keine Mehrsprachigkeit.
Dec. 7, 2023
Best free option to do forms in shopify, but i want to insert picture to form and int not availube for free version
Store
My Store
Using app
30 days
Hello, Thank you for your 4-star review and for finding our Hulk Form Builder as the best free choice for your Shopify store. We're thrilled to hear this! However, we understand your concern about wanting to insert pictures into the form and the limitation on the free version. This is valid feedback, and we appreciate you bringing this aspect to our attention. We are continuously working on improving and adding more functionalities for the benefit of our users. Your feedback plays a key role in this process. Although upgrading to a paid plan would unlock this feature and many others, we will definitely take your concern into account for future updates. If you have any more suggestions or need assistance with anything else, don't hesitate to reach out to our support team. We value your input greatly and are here to help! Best regards, The HulkApps Team
Nov. 10, 2023
A good app! Some things are a bit complex.
Hi there! We're really glad to know that you find our Hulk Form Builder useful. We understand that some features may seem complex. Our aim is to create a product that caters to all types of users - beginners and advanced users alike. It's super important that we get this right, so we truly value your feedback. Rest assured, your comments will be taken into consideration as we continue to enhance the user experience of our app. If you're having specific issues or need help navigating certain features, please reach out to our support team. We're always here to help! Your feedback helps us improve and deliver a better experience to all our users, so thank you again for taking the time to review our app. Best, The HulkApps Team
Nov. 6, 2023
it would help a lot and the support is always available so its a good app to add.
Thanks so much for the 4-star rating and for appreciating our support team. We're pleased to know that you find our app helpful. However, we noticed that we didn't quite hit the 5-star mark. Is there anything specific that you might need help with or some feature that we can improve on? Your feedback helps us do our best for users like you. Best regards, The HulkApps Team
Nov. 5, 2023
Really easy to install and set up forms. Great options, quick service from customer support.
Hello, We're pleased to hear that you found our Hulk Form Builder easy to install and set up, and that you were satisfied with our options and customer support speed. We sincerely thank you for the high rating. Your feedback plays a crucial role in our continuous strive to improve our services. Stay connected! Best wishes, The HulkApps team
Dec. 13, 2023
Excellent. Le support nous a aidé avec amabilité et efficience. Je recommande pour les options de sauvegarde des réponses, et les possiblités de customisation. Cricketco.be . Nous avons encore à résoudre les traductions en NL eet FR.
We sincerely appreciate your kind words. It's amazing to know that you found our support team approachable and efficient. We strive to make sure our users have the best experience with Hulk Form Builder, be it through our backup options, customization possibilities, or our support! Your input and recommendation mean a lot to us. We look forward to continuing supporting you and Cricketco.be. Merci beaucoup! HulkApps Team
Oct. 15, 2023
it is very easy to use. just follow the instructions and if you get stuck the chat option is of great help.
Store
Mi tienda
Using app
10 months
Hi there, We're so pleased to hear that you find the Hulk Form Builder easy to use and that our chat feature has been helpful for you. It's always our aim to provide immediate, detailed assistance for any bumps in the road. That being said, we noticed that while your lovely words are encouraging, the star rating is a bit lower. If there are any issues or areas for improvement you've encountered, we strongly urge you to share these with us. We are continuously striving to improve our app and make sure it is serving the needs of all our customers. Your feedback and suggestions are important to us and are integral in helping us serve you better. We look forward to hearing from you. Best regards, The HulkApps Team
Aug. 2, 2023
This is a great form builder. I like the dependencies and features that they offer. This form embeds well on our website and doesn't cause any issues with google/SEO. That being said, there is one thing that I would really like to be made possible, hopefully ASAP. The email notifications for the form submissions come in a HUGE chain that seems to reset maybe twice a day (if that). Since we use Hulk for our contact form, there's anywhere from 3 to 40 forms in a single email chain. All different customers with different needs. This makes it very difficult to organize, forward and respond to inquiries - and VERY easy to miss contact forms. We do use one other form service for our website, Monday.com. Many of our forms are hosted on Monday.com, but there are issues with Monday.com forms messing with google/SEO so we use Hulk for any forms that NEED to be embedded on our website.
Hello, thank you for leaving us a 4-star rating and sharing your experience with using Hulk Form Builder. We're glad to hear that the form's dependencies and features meet your needs, and it's working well with your website without causing any SEO issues. We understand your concern about managing the email notifications for form submissions, and we apologize for the inconvenience this may be causing your team. Feedback like yours helps us make our product more efficient and user-friendly. Our technical team is keen to resolve this for you. Although we can't share direct contact details here, rest assured they will be reaching out to you soon to discuss possible solutions. We're continually working to improve our service and your experience – your feedback is central to that process. Thank you again, and we look forward to improving your experience with Hulk Form Builder. Best, The HulkApps Team
April 10, 2023
It feels like I don't necessarily know what to do. But it does get the job done. I wish there was even a bit more features available though. The support team was really helpful which made up for the fact
Thank you for your review! We appreciate you taking the time to share your thoughts about the app. We are glad that our support team was helpful. We are always looking for ways to improve our app and will continue to add features going forward. If you have any additional suggestions for features that would help you out further, we would love to hear them. Thank you for your feedback!
March 13, 2023
This is an app that is very easy to navigate. If you get stuck, you can give the team access to your site and they can test issues on their end. I was apprehensive about giving access, however, you are in control of how much access you give them and they respond very quickly.
Thank you for your kind words about our App! We are glad to hear that you find it easy to navigate and that you feel comfortable giving us access to your site when you need help. Our team is here to assist you and we appreciate your trust. We look forward to continuing to work with you and to even upgrading your experience to a five star one :) Cheers!
Feb. 10, 2023
Update 2/10/23: I wrote the review below a few days ago and am now updating it, as the team behind the app actually responded by fixing all the issues I'd mentioned in the original review. It's hard not to be impressed by the responsiveness there and I can't ding them for the features anymore since they're now available. The one thing they still need to do is let you choose the font on the header, not just the color, so it can match the rest of your form. The critique I'm going to stand by is that the only reason I felt a need to post the review was because their customer service clearly wasn't going to help me to the extent needed and I was frustrated to be put in that position when I was running against a tight deadline to get something live. For the Klaviyo issue, they said that it was probably an issue on Klaviyo's end and that I should contact them about it. Thankfully, I'm savvy enough to know when I'm being sent on a fool's errand. With the header color issue, they did give me html tags to sort of do what I wanted to do. So, I can't fault them too much there. Nonetheless, it was obvious that a permanent fix could be executed on their side with relative ease (which they've now done). It would have been great if they just acknowledged that and initiated it on their side instead of having me fix it with a code cludge. That said I'm bumping the rating three stars up to four and I would recommend this app! Original Review: I spent a full day setting this up on several stores. Here's my quick take on why it's only three stars: 1. The Klaviyo integration doesn't actually send Names into contacts. It just adds a custom property called "First Name" or "Last Name", which is worthless, as you can't use those fields as variables in emails. 2. For reasons I can't understand, you are unable to apply styling to the headers of your forms. So you can have your whole form designed in a specific color scheme and font, but then you're gonna be stuck with a generic gray header right on the top of it. Such a strange shortcoming, given how many things they let you modify in the design section. 3. Using it is pretty unintuitive. A lot of digging in and out of strangely organized menus. 4. There's an automatic email from an @hulkpapps.com address that goes out to everyone who submits their email address. You can turn this off but it is hidden in the strangest of places and took us ages to find. The three stars are because all the rest is good. I'm just really frustrated and disappointed that they'd go to all the trouble of developing such a robust app and somehow overlook shortcomings like this. The Klaviyo one is a dealbreaker. After spending a day setting this all up only to discover that glitch, I have to go back to the drawing board and find another app that handles this correctly and rebuild all my forms.
Thank you for the thorough review of our App. We apologize that the features you needed were initially not available and we thank you for your feedback as it has allowed us to make improvements to ensure that all our users have access to what they need. We are sorry that you had a negative experience and had to spend a day setting everything up only to find a glitch, however, we are glad that our quick response and effort to fix the issue have been recognized so that you have been able to continue using our app. We are continually working to improve our app and are now focusing on allowing users to customize the fonts on the header to match the rest of the forms. We thank you for recognizing us for responding and fixing the issues and recommending our app. Thank you!
Jan. 24, 2023
Good app, support is quick to respond and help out. The app could be a tad more user-friendly but I assume these guys are just getting started. Overall, I recommend it, it's a cool custom form app for a Shopify store.
Hi there, Thank you for sharing your observations about our Hulk Form Builder app. Your feedback is truly valuable and keeps us continuously improving our app's possibilities. We reached out to you to assist you further with our app, and to make the use of all our app's features as smooth as possible. Cheers!
Jan. 15, 2023
Really enjoying this app. really easy to develop your form and set it up on your site. I am glad i found this one!
Hi there, Thank you for sharing your valuable experience you have with our Hulk Form Builder app. We are a bit sad we couldn't get that fifth star from you, but we will keep improving and might deserve that missing one, too. Cheers!
Nov. 21, 2022
A free version worth using. Unlike so many Shopify form builder apps the free version actually has good functionality. Support is also good. As a WP developer I can't really in good conscience give any Shopify app 5 stars as they are in general a rip off, but this one is well worth 4.5.
Using app
3 days
Total reviews
1
Average rating
4.0
Thank you for your feedback! We're happy to hear that you think highly of our form builder app and that you find the free version to be worthy of use. We put a lot of effort into not only creating a functional and robust app but also into providing excellent customer service to those who use the app. We appreciate your positive review and the 4.5-star rating. Thanks again!
Oct. 30, 2022
Used it capture job applications for CVs. It does what it says on the tin with 1 exception: The file uploads are not sent as attachments to the admin email. They are just put as a link. This caused us major confusion because the link if formatted like normal text, no indication to show that it is a link. If you can get past that, then it's fine.
Hi there, Thank you for your honest feedback. We appreciate your input and are further discussing the options with our dedicated app team. In case you have any further ideas to improve our app, feel free to visit the app Roadmap section and share them with us, please :) Thank you! Have an amazing day ahead!
Oct. 29, 2022
I haven't explored the full features of this or competitors yet but this did what I needed to - for free for now- and the support was fast and helpful
Hi, Thank you for sharing your experience with the rest of our merchants here on Shopify. We truly appreciate it, and we hope our app will continue to impress you. Have a great day ahead :)