Hulk Contact Form Builder
Easy contact us form, custom forms & survey with form...
Rating
4.8
feedback
1,668
chart
#171
All reviews
Review RSS Feed
April 2, 2022
There is no fully functioning 7 day trial like there is with most apps, so you have to pay a month subscription to see if it will meet requirements, which in my case it didn't.
Hi there! Thank you for leaving us your valuable feedback. I have asked our manager to contact you in order to amend the issues you were having with our app.
May 26, 2021
Customer service is not helpful. We have 3 forms on our website we rely on, but this app has been working incorrectly for at least 3 weeks. I've asked several (4 times) times for help, I've sent and resent concise information, but in the end no help received. The last response I got (6 days ago) was "I'll forward this to the developers and they'll get back to you once its done". Still no response. The app is useless if we can't get it to work.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We asked our manager to contact you in hopes of amending the issue you were having. Thank you for letting us know about this. Your feedback helps us get better.
April 20, 2021
This app does not integrate with Help Scout. We used this app to build a form that would submit a response to a Gmail inbox. From that Gmail inbox, it was to be forward to Help Scout. However, Google blocks this app from forwarding emails from going anywhere. Not worth the time/stress.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We asked our manager to contact you in hopes of amending the issue you were having. Thank you for letting us know about this. Your feedback helps us get better.
Feb. 22, 2021
Works ok but lots of downtime. I'm currently down on 3 websites now and can't offer support (over 8 hours now) and no ETA. Just getting a "formbuilder.hulkapps.com refused to connect" each time I try to load the app in any of the stores. Also a pita to get support with them, you have to create an account type of thing. 1 star for that. Update as of a week later* Still having issues with the apps, removed them to fix it and when I try to reinstall I'm actually seeing my old forms pop up for a second then I get an error from Shopify saying the page doesn't exist. So as of now I'm not only down a bit, but completely as of now for my forms.
We really appreciate your feedback! We are also sorry for the inconvenience this has caused you. Our manager will be in contact in hopes to amend the issues you were having.
Oct. 4, 2019
App stopped working. Can no longer access any of our webforms. Tried going in today and it is loading super slow (keep in mind no other app is performing like this). All I see is an icon of a man with a jet pack (guessing their loading icon) but I cannot access any of the webforms. Its as if we are locked out. I liked how the app worked and functioned but if I cannot access the app or my webforms its pointless for me. I did not enjoy that I could not access my webforms, that was a disappointment......
Thank you for taking the time to write us your valuable feedback. Our manager will be contacting you in hopes of amending the issues you were having. We hope everything works out in the end.
June 4, 2020
Easy to set up a form. But not useful at all because you don't receive any submitted forms. And that is not very nice.
Thank you for taking the time to write us your valuable feedback. Our manager will be contacting you in hopes of amending the issues you were having. We hope everything works out in the end.
Oct. 6, 2018
NOT FREE Listed and promoted as a free app. Once Downloaded they ask for you to upgrade to complete the form. Crappy Crappy stuff guys. we are tired of fake sale and advertising pitches WHERE ARE THE HONEST BUSINESS NOW DAYS!
We're sorry if you felt that way. Our intention is always to give merchants all possible customization options (some are free to use, some requires upgrading). You can check our Plans page within the app for complete details about what each plan has to offer. Let us know if you're still not clear. Our team will gladly help you in setting your form. Thank you :)
Sept. 25, 2018
Need a save button on your app. And when I click on an element that is "required" for the form, like a customer's name, that shouldn't mean I'm required to fill out the form to publish it. Glitchy, I guess? Lost 2 forms and wasted hours of my time. Ridiculous. I will say it was fairly easy to use and had all the elements I needed to build a great registration form, but if you can't save or publish it - what's the point? Hope to see you correct these issues. Disappointed.
Please reach out to our team at [email protected]. Our team will clear your confusion. You can now save your form in Draft while you prepare, and it is mandatory to give your element a name. Empty/unused elements will not let you save your form. It's better if you allow us to create a form on your behalf. We don't want to waste your time at all. Thank you
May 27, 2018
Don't waste your time. This app is glitchy at best and horrific at worst. It doesn't work at all the way you envision. They need some better engineers.
We're sorry your experience with our app was not up to the mark. We'll try harder to match your expectations and we hope you will give us another chance.