All reviews

Rating Breakdown

  • 5
    92% (1,444 ratings)
  • 4
    5% (77 ratings)
  • 3
    1% (15 ratings)
  • 2
    1% (8 ratings)
  • 1
    2% (28 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

Oct. 18, 2022

Hi, ich habe die App installiert, da sie deutlich ehr Möglichkeiten zum Erstellen von Formularen gibt als vergleichbare Apps. Die Bedingung ist sehr einfach und strukturiert aufgebaut. Ich verwende bereits zwei Formulare in unserem Shop. Zwei kleinere Mängel hätte ich leider dennoch. Zum einen ist die deutsche Übersetzung nicht wirklich gut gelungen und führt teilweise auch zu Missinterpretation. Leider kann ich diese nicht umstellen, da meine Shopify Sprache Deutsch ist. Zum Anderen fehlt die Shopify Anbindung für das automatische Versenden der Newsletter (Marketing) Mail. Allerdings konnte ich hierfür einen Change Request stellen zur Umsetzung. Alles in allem trotzdem eine solide App.

Using app

5 months

Total reviews

2

Average rating

4.5

Developer Reply

Hi there our dear merchant, We appreciate the time and effort you have put into sharing the experience you had with our app so far. Your feedback is extremely valuable to us as it is a key ingredient for our continuous improvement. Thank you. Please do let us know if there are any suggestions or ideas in regards to our Form Builder app you would like to share with us, or if you are having any concerns at all. Our kindest regards,

4 / 5 Share

Sept. 21, 2022

Great app and very easy to create forms. There are a lot of valuable features in the free plan too. We had some issues with our forms and the staff (Kenan) was prompt and helpful. It would be nice if they could also add a feature to "remove" forms from pages as this step is a bit confusing.

Using app

2 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi dear merchant, Thank you for your honest review, we appreciate it highly! We appreciate the most the idea you have shared with us and would love to discuss more with you to see how we can improve our app. Looking forward to your input! Best regards!

4 / 5 Share

Sept. 4, 2022

Very helpful to quickly add a custom form to my website. Customer support was excellent and resolved my small issue within hours too, on a weekend no less.

Using app

About 22 hours

Total reviews

2

Average rating

4.5

Developer Reply

Hi there, Thank you for appreciating the work of our Customer Experience Agents during the weekend. We always aim to meet our merchant's requirements no matter of the timing. Thanks once again! Cheers! :)

4 / 5 Share

July 14, 2022

Hasta el momento funciona muy bien, y permite crear un formulario con con la opción de subir archivos adjuntos en su versión gratuita.

Using app

36 minutes

Total reviews

2

Average rating

4.0

Developer Reply

Hi, We are very grateful for your amazing feedback! We are so happy you found our free version to be useful, and should you need anything from our end please let us know. Kind regards :)

4 / 5 Share

June 24, 2022

Using the app to register participants for a course. Great online support from Deepa to help me do what I needed.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Hi, Thank you for appreciating our app and our devoted customer experience agent, Deepa :) Kind regards!

4 / 5 Share

June 21, 2022

i didn't find it so easy to navigate but there is good tech support via live chat which helped me solve my issue

Using app

Over 3 years

Total reviews

1

Average rating

4.0

Developer Reply

We are truly thankful for your feedback and it will be taken into consideration while we work on improving our apps. Should you have any other queries, please do contact us at any time.

4 / 5 Share

June 17, 2022

Customer service is helpful. Had a question, and received a response right away. Overall useful app.

Store

DOBBS

Using app

About 1 year

Total reviews

1

Average rating

4.0

Developer Reply

We are truly thankful for your feedback and it will be taken into consideration while we work on improving our apps. Should you have any other queries, please do contact us at any time.

4 / 5 Share

May 16, 2022

We needed an easy to embed wishlist form for a pre-arrival sales campaign, and with some very helpful support we were able to get a basic form integrated with one of our pages under their free plan within 30 minutes. We'll definitely explore the premium features too!

Using app

7 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi there, Four out of five stars, not bad, we will take that. In order to move up and make our app better we encourage you to go to the roadmap on the app and leave us all your ideas for new features. We will try to implement them as soon as possible.

4 / 5 Share

March 7, 2022

Made building a custom order form more simple for a beginner like me, however I would love to be able to update the calendar myself without having to email the app developers.

Using app

7 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi there! We are happy you decided to leave us your feedback. The issue you mentioned is currently in the works and should be integrated soon.

4 / 5 Share

Jan. 30, 2022

The app is very useful, and I found customer support to be very polite, knowledgeable with quick turnaround. There is definitely room for improvement in terms of backend functionality, I was not able to make some pretty integral edits and it had to be done by the customer care team.

Using app

11 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your kinds words. We are happy everything worked out well. Please reach out to us about improvements, we are always open to suggestions.

4 / 5 Share

Jan. 18, 2022

I am using it, but I would like to know if I can export the info that the customers have filled on one sheet.

Store

Imoum

Using app

7 days

Total reviews

1

Average rating

4.0

Developer Reply

Hi there! Thank you for taking the time to write us your valuable feedback. You can export all of the submitted responses from the dashboard. Just go to Submitted responses and in the top right corner click Export.

4 / 5 Share

Nov. 30, 2021

I spoke with Haris and he was excellent, fast reply and easy to understand instruction. App is easy to use, just doesn't explain how to activate the app in the theme settings.

Using app

6 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your valuable review. We will make sure to forward your kind words to Haris, I am sure he will be more than happy to read it.

4 / 5 Share

Nov. 22, 2021

Just want to give a shout out to fabulous customer support. The app is behaving well and the support to set up correctly was brilliant. Not sure if this is quite what I am after for my specific needs, but it's doing a solid job as a base form app to talk to shopify and Klaviyo.

Using app

Over 2 years

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for taking the time to write us your feedback. We are happy our app is up to your expectations!

4 / 5 Share

Nov. 15, 2021

I had trouble with my form in Form Builder and my request was resolved in a timely manner. We are now working on another issue. Hopefully this one is quickly resolved as well!

Using app

Over 2 years

Total reviews

1

Average rating

4.0

Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

4 / 5 Share

Oct. 21, 2021

I used this app to add a custom form for my customers to request customized items. It took me a few days but the help from the support team was great. Each rep was able to help me no matter how long it took. I really appreciate that

Using app

6 days

Total reviews

1

Average rating

4.0

Developer Reply

Hi there! Thanks for your review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again!

4 / 5 Share

Sept. 2, 2021

I needed to add a field in my Contact Me form for customer photos so they could show me product issues, or show me their review photos featuring my products. I used Hulk apps Form Builder, and it worked well. I was a bit concerned about having to change the code on my Shopify site, so I created a copy first, so if I messed it up, I would still have the original. No problem though, I figured it out and it works great! (More specific instructions on how to change the code would have been helpful. I am a novice website builder, and not a code writer.)

Using app

2 days

Total reviews

3

Average rating

4.7

Developer Reply

The app looks great on your store! Thanks so much for the review. We are in the process of developing a detailed guide for this and will role this out shortly. :-)

4 / 5 Share

June 30, 2021

FANTASTICA APPLICAZIONE CHE CONSIGLIO A TUTTI QUELLI CHE VOGLIONO AVERE UN NEGOZIO PROFESSIONALE, L'UNICA COSA E CHE PER TOGLIERE IL MARCHIO BISOGNA PAGARE, LO TROVO UN PO COSTOSO.

Using app

5 months

Total reviews

6

Average rating

4.3

Developer Reply

The app looks great on your store! Thanks so much for the review. :-)

4 / 5 Share

June 19, 2021

Overall a great app and value for the money. Customer service is some of the best I've ran into when issues come up.

Using app

Over 2 years

Total reviews

2

Average rating

4.0

Developer Reply

Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)

4 / 5 Share

June 17, 2021

Love the simplicity of the form building and then adding the form to my site is easy. It’s also easy to keep track of the filled out forms. I would like the app better if along with the form there could be some kind of layout design element to go along with it. Other than that, great app.

Using app

4 months

Total reviews

3

Average rating

4.7

Developer Reply

Thanks for sharing your feedback. We’ll strive to do better to earn those 5-stars from you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!

4 / 5 Share

May 30, 2021

I have only just starting using the app, but the support staff were super helpful in getting it set up.

Store

Ardé

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for giving us a shot! We definitely pride ourselves in offering top-notch customer support, so please don't hesitate if you need any assistance from some of our great specialists! Please let us know if we can help with anything else!