Hulk Contact Form Builder  for Shopify

Hulk Contact Form Builder

Easy contact us form, custom forms & survey with form...
Rating
4.8
Feedback
2,011
Reviews
Chart
#130
Shopify

All reviews

4 / 5 Share
June 21, 2022

i didn't find it so easy to navigate but there is good tech support via live chat which helped me solve my issue

Store Using app Total reviews Average rating
Kutis Skincare Over 3 years 1 4.0
Developer Reply

We are truly thankful for your feedback and it will be taken into consideration while we work on improving our apps. Should you have any other queries, please do contact us at any time.

4 / 5 Share
June 17, 2022

Customer service is helpful. Had a question, and received a response right away. Overall useful app.

Store Using app Total reviews Average rating
DOBBS About 1 year 1 4.0
Developer Reply

We are truly thankful for your feedback and it will be taken into consideration while we work on improving our apps. Should you have any other queries, please do contact us at any time.

4 / 5 Share
March 7, 2022

Made building a custom order form more simple for a beginner like me, however I would love to be able to update the calendar myself without having to email the app developers.

Store Using app Total reviews Average rating
Developer Reply

Hi there! We are happy you decided to leave us your feedback. The issue you mentioned is currently in the works and should be integrated soon.

4 / 5 Share
Jan. 30, 2022

The app is very useful, and I found customer support to be very polite, knowledgeable with quick turnaround. There is definitely room for improvement in terms of backend functionality, I was not able to make some pretty integral edits and it had to be done by the customer care team.

Store Using app Total reviews Average rating
Felt Creative Home Goods 11 months 1 4.0
Developer Reply

Thank you for your kinds words. We are happy everything worked out well. Please reach out to us about improvements, we are always open to suggestions.

4 / 5 Share
Jan. 18, 2022

I am using it, but I would like to know if I can export the info that the customers have filled on one sheet.

Store Using app Total reviews Average rating
Imoum 7 days 1 4.0
Developer Reply

Hi there! Thank you for taking the time to write us your valuable feedback. You can export all of the submitted responses from the dashboard. Just go to Submitted responses and in the top right corner click Export.

4 / 5 Share
Nov. 22, 2021

Just want to give a shout out to fabulous customer support. The app is behaving well and the support to set up correctly was brilliant. Not sure if this is quite what I am after for my specific needs, but it's doing a solid job as a base form app to talk to shopify and Klaviyo.

Store Using app Total reviews Average rating
Broth of Life 25 days 6 4.2
Developer Reply

Thank you for taking the time to write us your feedback. We are happy our app is up to your expectations!

4 / 5 Share
Nov. 15, 2021

I had trouble with my form in Form Builder and my request was resolved in a timely manner. We are now working on another issue. Hopefully this one is quickly resolved as well!

Store Using app Total reviews Average rating
Cambridge® 6 months 1 4.0
Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

4 / 5 Share
Oct. 21, 2021

I used this app to add a custom form for my customers to request customized items. It took me a few days but the help from the support team was great. Each rep was able to help me no matter how long it took. I really appreciate that

Store Using app Total reviews Average rating
Developer Reply

Hi there! Thanks for your review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again!

4 / 5 Share
Sept. 2, 2021

I needed to add a field in my Contact Me form for customer photos so they could show me product issues, or show me their review photos featuring my products. I used Hulk apps Form Builder, and it worked well. I was a bit concerned about having to change the code on my Shopify site, so I created a copy first, so if I messed it up, I would still have the original. No problem though, I figured it out and it works great! (More specific instructions on how to change the code would have been helpful. I am a novice website builder, and not a code writer.)

Store Using app Total reviews Average rating
Hutton Hill Designs 2 days 3 4.7
Developer Reply

The app looks great on your store! Thanks so much for the review. We are in the process of developing a detailed guide for this and will role this out shortly. :-)

4 / 5 Share
Feb. 24, 2021

The form we built using this app works well, except that it is incompatible with our email (Office 365), so we are unable to take advantage of having email confirmations look like they are coming from our own business. We are looking into work-arounds. Hulk Apps tech support was very responsive and friendly; they just weren't able to provide a workable solution.

Store Using app Total reviews Average rating
Wag N' Purr Shop 7 months 2 4.5
Developer Reply

Thanks so much for taking the time to leave us a review and we hope it works out for you! If you need any help, please feel free to contact us.

4 / 5 Share
July 15, 2020

I am VERY displeased with the customer service. The stripe integration has NOT worked for me, and after a week of back and forth with the help desk their answer is "your API key is wrong". It isn't. I've now asked for a follow up twice and they are trying to close my ticket. UPDATE: Immediately after I posted this review I was contacted by a manager. It took a few more days and extensive testing, but with his help the integration is now working.

Store Using app Total reviews Average rating
Nfinity 23 days 6 4.2
Developer Reply

Thank you for bringing this issue to our attention. We deeply apologize for the poor customer service experience you have had. We have worked hard to strive for customer satisfaction and it appears in this case we were not able to do that. However, we are glad to hear that the issue was resolved and the integration is now working. We are constantly trying to improve our customer service experience and it is feedback such as yours that helps us do this. Thank you for taking the time to report this to us and we hope that your experience now using our app is a pleasant one.

4 / 5 Share
May 19, 2020

Pretty good app, not the most user friendly...like it closes the form every time you save? But I can attest that their customer service is top shelf. Fast response and very helpful. Can reccommend.

Store Using app Total reviews Average rating
Chasebaits USA 3 months 1 4.0
Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We are in the works of making our app user-friendly; Stay tuned! We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

4 / 5 Share
Dec. 10, 2019

Great, easy app for anything Form related. Customer Support is exceptional, and even help with styling.

Store Using app Total reviews Average rating
Birdwell Beach Britches 2 months 4 3.8
Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

4 / 5 Share
Sept. 4, 2019

Overall nice and intuitive UI, and easy to use. One issue I have is my form data "Address" fields aren't properly getting piped into MailChimp. It does seem like this is an issue other form building apps have too, so might be a MailChimp thing. General workaround is instead of using out-of-box Address field, create your own separate text fields for "address", "city", "state", and "zip" and then map over manually to MailChimp. Finally, I've been in contact with Bhavya and they've been really helpful in getting another one of my issues resolved.

Store Using app Total reviews Average rating
Doppeltree 30 days 11 4.8
Developer Reply

Thank you very much for your review! We are so glad to hear that you like our app's UI and find it easy to use. We apologize that you have been experiencing difficulty with the address fields while piping into MailChimp. The general workaround you have identified is an excellent suggestion and we have found it useful ourselves in the past. We are also pleased to hear that our Customer Experience team member Bhavya was able to help you with your issue. Our Customer Experience team is always available and ready to help. We appreciate your kind words and we hope that you have a great experience with our App.

4 / 5 Share
Oct. 18, 2018

Simple and easy-to-configure form builder (far better than Shopify's built-in form builder), but advanced changes require a working knowledge of JQuery/CSS. Support is helpful and friendly but not always terribly timely. The perils of a small operation. Still, I would recommend the app.

Store Using app Total reviews Average rating
Fungi Perfecti 4 months 3 4.7
Developer Reply

Thank for your review and sorry for the trouble caused. We would try our best to give resolution to each and every client on time. Please don't hesitate to get in touch with our team, we will gladly take care of your needs.

4 / 5 Share
July 21, 2018

Hulk Apps makes some great FREE apps. This form builder works nicely for my purpose. I like that it uses googles recaptcha, file uploads, and many other field types to create any type of form you wish. If I had to be picky Id like to see forms load a touch quicker besides that it great :) Update: it's still a good app however disappointed they didn't notify me of changes of adding paid premium features that once was free. Eg notifications sent to email when customers submit form. I missed 3 sales because of it so roughly $400 down and making my support look terrible. If you're willing to check app daily for form submissions then its still a good free app. I understand devs deserve to get paid for their work, but please next time give us a heads up so doesn't hurt users accustomed to previous versions of FREE features.

Store Using app Total reviews Average rating
Dans Custom Portraits 2 months 11 4.9
Developer Reply

Thank you for the review. Sorry for the trouble you had faced in the past but we have already improved our application so you will get the notification for the premium feature of the app. Please don't hesitate to get in touch with our team, we will gladly take care of your needs.

4 / 5 Share
Jan. 12, 2018

Super easy to use and to customize, great reporting functionality as well.

Store Using app Total reviews Average rating
Walkaboutoutfitter 3 days 1 4.0
Developer Reply

Thank you for your review. We are trying our best to meet your expectations. Please don't hesitate to get in touch with our team, we will gladly take care of your needs.

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