All reviews

Rating Breakdown

  • 5
    91% (1,420 ratings)
  • 4
    5% (75 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (8 ratings)
  • 1
    3% (43 ratings)

Reviews with Text

  • 90% (1,391)
Review RSS Feed Review RSS Feed

4 / 5 Share

Sept. 4, 2022

Very helpful to quickly add a custom form to my website. Customer support was excellent and resolved my small issue within hours too, on a weekend no less.

Using app

About 22 hours

Total reviews

2

Average rating

4.5

Developer Reply

Hi there, Thank you for appreciating the work of our Customer Experience Agents during the weekend. We always aim to meet our merchant's requirements no matter of the timing. Thanks once again! Cheers! :)

5 / 5 Share

Aug. 30, 2022

I needed help installing my custom form and the support team responded back at all hours of the day + night and fixed it for me. 10/10 - thank you!!!

Using app

About 9 hours

Total reviews

5

Average rating

5.0

Developer Reply

Hi, We are glad our team was so helpful to you! Thank you for your kind words, we appreciate them! Best regards from the team :)

5 / 5 Share

Aug. 26, 2022

Excellent customer service and high-quality app. Highly recommend this app to help in collecting information on a variety of topics and for various use cases.

Using app

Over 2 years

Total reviews

9

Average rating

4.9

Developer Reply

Hi there, Thank you so much for an excellent feedback! We are so glad you find our app to be of a high quality and useful for your Shopify store! Have an amazing day ahead! :)

5 / 5 Share

Aug. 25, 2022

Really good app. Helped fixed my issues. support team are really good in communication and ready to help/assist in anyway they can I recommend this app Great job guys

Using app

About 13 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words, I am sure the whole team will be happy when they read this. If you need anything else, you know where to find us.

5 / 5 Share

Aug. 25, 2022

Best form app I have used! Support is very good, no need for all that Zapier nonsense. Glad I changed to this one

Using app

About 1 hour

Total reviews

46

Average rating

4.6

Developer Reply

Hi, Thank you so much for an amazing feedback. We are truly happy you find our app useful for your Shopify store. Should you need anything else, please do let us know at any time. Cheers! :)

5 / 5 Share

Aug. 24, 2022

I love this app. It's easy to use and CustSvc is top notch. Thanks guys and gals for making something super useful.

Using app

Over 4 years

Total reviews

9

Average rating

4.6

Developer Reply

Hi there, And we LOVE your review :) We appreciate your kind words, thank you! Best regards from the team

5 / 5 Share

Aug. 18, 2022

Amazing company, great customer support, and very affordable. You really cant ask for much more! I use this app on all of my shopify sites!

Store

MONARX

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Wow, and what an amazing review! Thank you so much, we truly appreciate your kind words in regards to our company, customer support and our app! All the best, HulkApps Team :)

5 / 5 Share

Aug. 15, 2022

We use this app for our trade and price match forms. Very happy with it and definitely recommend it. The support team is great as well! Thank you

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your kind recommendations! We are always there to assist you, so please feel free to reach out at any time. Have a great day ahead! :)

5 / 5 Share

Aug. 15, 2022

We use form builder for job applications along with contest entry forms. We really appreciate just how much we can customize each field to meet the needs of any specific form. The ability to export submissions to csv is a great additional feature. Support is quick and thorough.

Using app

Over 3 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience with our Form Builder app. We are truly glad you have found our app easy customizable, as we are always aiming at making the app user-friendly and as custom as it gets. All the best from the team!

5 / 5 Share

Aug. 11, 2022

This app is just simply amazing. It has helped my business tremendously in terms of keeping my clients and their messages to me organized. I also no longer have to worry about asking the same preliminary questions to clients over and over again, I can just simply have it in the form. Support is also great and quick to answer any and all questions I have. 10/10 would recommend!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

We are happy that our application helped you and made your life easier. Our goal is to provide you with the best experience using the app! Should you need anything else, feel free to reach us back.

5 / 5 Share

Aug. 11, 2022

Fantastic app, and even greater support. Fixed a complex issue for me within 24hours. Very happy camper.

Using app

4 days

Total reviews

13

Average rating

4.9

Developer Reply

Hi, Thank you for sharing your great experience with our team, we appreciate it truly! We are very happy also with having you as our customer, thank you! Cheers!

5 / 5 Share

Aug. 8, 2022

I had a problem with the installation earlier and contacted the support them. Within 10 minutes, someone reached out and saved me a bunch of time. Unbelievable support team. Thank you.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this amazing review. Please let us know if we can assist with anything else!

5 / 5 Share

Aug. 2, 2022

Excellent customer service from Tarik! I was having trouble using the app and uploading my form to my website. Tarik was able to help me in just a couple of minutes and my page looks exactly how I want it to.

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :) Have a beautiful day!

3 / 5 Share

Aug. 10, 2022

So far so good, create support! Khushbu was very knowledgeable about the product and helped me throughout the installation process. Now that I have installed the product I'm a little weary. There are certain features in the app that make it not easy for users to use. I have downgraded my review from 5-3 stars. UPDATE: I'm experiencing issues with the dashboard. The dashboard is not user-friendly - it cannot be filtered. Every time one clicks to see an image they are required to re-search for the item they are looking for. Total mess. Would be happy to speak to a developer and let them know my issues - and update my review but for now it's a downgrade.

Using app

9 days

Total reviews

2

Average rating

4.0

Developer Reply

Thank you for your valuable feedback, our manager has contacted you to possibly amend the issues you are having.

5 / 5 Share

July 30, 2022

Got stuck with the app, user error. Went on chat, Kenan answered promptly and gave me one of the fasted solutions I've ever experience using chat support, and I have to get in touch with Facebook support for ads management (and they are terrible!) And all this on a Saturday night in the UK, thank you Kenan.

Using app

28 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, We appreciate you taking a moment of your time to provide us with your feedback and helping us continue offering great service in the future. Kenan's thankful for your kind feedback and please feel free to get in touch again with us.

5 / 5 Share

July 29, 2022

The app is great and has a lot of intelligent functionality built in it. We use the "if X then Y else Z" feature to display a new drop down based on a previous answer. The support team is also very responsive to any issues that arise.

Using app

6 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your kind review. It's great to hear you're loving the feature and should you have any questions, our Support team will be happy to help further.

5 / 5 Share

July 29, 2022

This customisable form makes my business operate so much smoother with the add attachment option. I love how many options you have to customise the format in the form. Highly recommend this ap!

Using app

30 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for sharing your thoughts about our app with our future merchants, we appreciate it! Should you need anything from our end, please feel free to reach out at any time. Best wishes from the team!

5 / 5 Share

July 27, 2022

This app is a god-send to my budget strapped nonprofit clients! It is immensely helpful in both recruiting volunteers and responding to program inquiries. These forms help save staff time -- another precious commodity with nonprofits. Thank you Hulk Apps!

Using app

10 months

Total reviews

3

Average rating

3.7

Developer Reply

We were more than happy to help you and we are glad to hear that our application helped you achieve your goals and made your life easier.

5 / 5 Share

April 28, 2024

Their support is so helpful. Responded instantly and recorded a custom video to show me exactly how to solve my issue.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Your review also works perfectly for our future merchants as they will check out your recommendations, which we appreciate a lot! Thank you! Cheers!

5 / 5 Share

Oct. 24, 2023

Live chat is helpful, Quick and timely responses! been using this app for a while now and couldn't be happier

Using app

Over 4 years

Total reviews

6

Average rating

4.8

Developer Reply

Hi, We are glad you found our team helpful, we always aim to provide the best service possible :) One of our helping customer experience agents has reached out to you to check if there is anything else your store needs. Best,