MAG: Form Builder
The reviews for this Shopify App are mostly positive, highlighting its ease of use, customization options, and responsive customer support. Users appreciate the simplicity of setting up forms and the quick resolution of any issues by the support team. However, there are some negative reviews mentioning issues with email notifications, lack of response from customer support, sudden changes to pricing plans, and bugs in the app. Overall, the app seems to be well-liked for its functionality and support, but there are areas that need improvement such as communication and bug fixes.
Review RSS feed
A Very useful and easy-to-use form builder. Setting up forms is straightforward, and there are plenty of customization options available, The support team is also responsive and helpful.
Thank you for your review and trusting us.
Great app with a clean and intuitive interface It has been easy to set up and provides all the features I need for creating forms Very convenient and reliable - I’ve had a great experience using it
Thank you for your review and trusting us.
My forms stopped sending me email notifications that a form had been submitted. I emailed their support multiple times on [email protected] and never got any response. I also used their chat option to leave a message saying to email me and also never got any response. I don't like to leave 1-star reviews, but I am fed up with the lack of support.
We sincerely apologize for the inconvenience and frustration caused by the delayed responses and notification issues you experienced. Our team has been actively working on improving the platform stability, restoring email notification services, and strengthening our support process to ensure better reliability moving forward. We truly value your feedback, as it helps us improve both our app and customer support experience. The issue has been prioritized by our technical team, and we are continuing to monitor and enhance the service to prevent similar situations in the future. Thank you for your patience and understanding, and we genuinely appreciate the opportunity to improve.
This was easy to use and set up for someone without any website or form experience. Any issues were met quickly when contacting customer support!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.