Manhattan Craftworks review for MAG: Form Builder
July 3, 2024
I wrote this review because the app's creators unexpectedly eliminated the free tier and started charging for their services without any prior notice. Since posting my review, I've been bombarded with emails claiming that the issue has been resolved. However, the free tier remains unavailable, so I'm unsure what exactly they have 'fixed'. Today, I received a phone call and multiple text messages from the owner, Dhruv Jain. This kind of persistent and intrusive communication is highly inappropriate and unprofessional, and it only serves to further frustrate users rather than addressing the actual issue.
Thank you for your wonderful review! We are delighted to hear that our customer service team was friendly and helpful in assisting you with the issue you reported. We strive to ensure our customers have the best experience with our app and we are thrilled to have remedied this issue. We appreciate your feedback and we thank you for your patience and continued loyalty.
