Email & SMS Marketing: Forward

Installed but not woking wont allow me toconnect to my shopify store. Emailed support and contacted via chat and no reponse to get this resolved. This is my last resort has this app doesnt work and i followed connection instructions and there is no reply from support in 1 week!

The team was very very responsive, very helpfull, they prepared my emails themselves and sent them on time, and upon the time zone i work in, the made all the changes to every design i asked, they committed to the brand identity

I highly recommend! A great alternative to more expensive email/SMS apps. The team is unbelievable! They helped us with onboarding, setting up automations, and strategy. They were available to meet most any time. We saw return on investment almost immediately. Their emails hit more inboxes than many other companies we’ve used before. 5 star service from sure!

Very responsive and helpful team. Their inhouse designing feature is definitely a differentiating factor. The app is very intutive and easy to use. Highly Recommended !!!

App is very easy to install and price is very affordable We are using Email marketing and the team is exceptionally helpful in designing and strategizing email marketing content. We have been seeing good results. I recommend 5/5.

The team is very spontaneous and hard working. Liked the services and work efficiency.

Amazing team, very organized and cooperative! Would highly recommend

It was great working with TryForward and their team. They are one of the best teams I have worked with. The product is great and the team behind is greater. They gave us loads of insights and helped us setup better email marketing. Would recommend them for any of shopify store.

(Update 3/10/24) These guys provide a level of service that is beyond expectations. They have not only helped me understand how to use their app, but have gone above and beyond and helped me create campaigns, followed up with me to help keep me on track (I get pulled in a lot of directions as an ADHD small business owner, lol), and helped with tech support. If every app store was like this, I'd probably subscribe to more. And I have the cheapest subscription so this isn't service based on being a high dollar customer, this company really cares about their business and mine. (Original review - 2/9/24) Forward provides something rare - live customer service that is easy to contact! So far I don't have anything to review as far as the app itself because I just got it yesterday, but I can't say enough about the staff. Unlike so many other apps where there is a bit of guidance in installing and using the service, Forward set up a video chat with me and walked me through the technical parts that I typically struggle with. They are patient, kind, and available to assist. I'll update or do another review once I have experience with the app itself but so far, 5 stars, highly recommend.

I love the customer service provided by everyone in forward. They are so knowledgeable and so helpful with everything. They go the extra mile to help you understand all the step you need to learn for your business with the emails. I received so much back up information, instructions, and guidance. With their help I find out steps and thing I didn’t know I was supposed to be using or doing with my online store. Thank you so much so Siddrath, he is always so attentive and sending me status and reminders, he helps me all the time and help me keep up with my emails campaigns and always giving me ideas of new items to be use on new campaigns. I am some happy to have find this app!! I recommend

We have started our email marketing journey with them and they are really good at what they do. It is not just us who puts in the effort but the Forward team does too. Also, the team understands our brand and its aesthetics. Excited to work with them.

This is the first time we are using Email marketing and the team is exceptionally helpful in designing and strategizing email marketing content. We have been seeing good results. App is very easy to install and price is quite competitive. I recommend 5/5.

I was looking for an app that would allow me to create very specific customer segments. This app has everything you need for successful email marketing and the service/support is second to none. Very quick response, professional support and not only with everything technical, but also with the design of the email. I neglected the topic of email campaigns and thanks to this great app, newsletters are being actively sent again and I can only recommend this great app to everyone, great professional support is included.

Great Team, Great Support!!! They have been a great company to work with. Very helpful and creative people.

Exceptional Email Marketing Experience with Forward. The team was their strength. Fazil Marketing manager Bluetyga

Switch to forward recently and happy I did ! Saving money!! Omar and Siddhartha have been fabulous! Alway addresses my questions and is prompt to respond. The emails they have created are professional and my customers are loving them.

Venkat and his team have been helping us scale our email marketing. The are diligent and take ownership. Looking forward to see our metrics improve!

These are the most helpful guys I've dealt with any app!! They're designing & running the campaigns for me until they see what works best, and their app is half the price of what I was using before!! I would highly recommend them!!

Forward has been an amazing find for our store. We hadn't been using emails previously, and decided to give Forward a try and the results so far has been beyond our expectations. Would definitely recommend to stores trying out emails for the first time. Their success team has been supportive with helping us out send the campaigns. 5/5 would recommend.

The help to set up, understand and get you headed in the right direction is fantastic with this app. They made custom templates for me to use and made sure i understood how to do it! I highly suggest this app!!! Ive used a few others for email marketing and this is by far the best. The very best!!