All reviews

Rating Breakdown

  • 5
    113% (391 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (2 ratings)
  • 1
    1% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 29, 2025

Incredible experience with the FoxEcom/FoxKit team. Super responsive to my questions and really helpful! Every issue I reported was fixed within a day or two. Big thank you to Brian, Harry, Kai, and everyone else who helped tweak the storefront here and there. The app itself is super easy to use!

Using app

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Total reviews

2

Average rating

5.0

5 / 5 Share

May 28, 2025

Great support! One of the best if not the best service we have experienced. Keep up the good work!

Using app

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Total reviews

15

Average rating

5.0

5 / 5 Share

May 23, 2025

The best support team! I always receive quick and excellent assistance. This time, Zuri went above and beyond—rather than just redirecting me elsewhere, she made sure I got the help I needed. Truly outstanding service. Thank you so much to the entire support team!

Using app

4 months

Total reviews

3

Average rating

4.7

1 / 5 Share

May 20, 2025

Unfortunately, some of the advertised features are not working as expected, despite support previously confirming their availability before installation. This has resulted in a significant waste of time on our end, and we're quite disappointed with how things have unfolded.

Using app

About 8 hours

Total reviews

3

Average rating

3.7

Developer Reply

Hi there, Thank you for taking the time to share your feedback. We truly regret the inconvenience this has caused and apologize for the miscommunication. We always aim to improve and deliver a reliable, transparent experience. If there's anything further we can do to make this right, please feel free to reach back out — we’d be grateful for the opportunity. Warm regards.

5 / 5 Share

May 20, 2025

good product

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2025

FoxKit AIO Upsell Cross-sell is a great app! Easy to use, clean UI, and effective for boosting sales with upsell and cross-sell options.

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2025

There are many functions, and the customer service staff is also very good and can solve problems

Store

Gulufun

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 8, 2025

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2025

They have helped me by making a lot of customised changes to make this app work the best for me. I am so Grateful! Many, Many Thanks

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 6, 2025

Foxkit has made our store so much better than just using a "standard" theme. We also use the Foxify Page Builder, among other things, and everything from functionality to fantastic support is top-notch! Often, they go above and beyond the usual support services. Thanks again for that! :)

Using app

Over 2 years

Total reviews

7

Average rating

4.4

5 / 5 Share

May 2, 2025

Very useful app with almost all that you would need to run a marketing rich website.

Using app

Over 2 years

Total reviews

4

Average rating

4.3

5 / 5 Share

April 29, 2025

The features that foxkit have provided have taken my website to the next level and increased site conversion greatly. Their customer service is top notch as well. great app

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2025

relly happy with the product and customer support

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2025

I have nothing but praise for this app. It has helped take my website to new levels! There is nothing that the app cannot do for you. Support is amazing, they respond promptly to each and every question and go way out of their way to help! A big thankyou to Brian for his help and patience in helping me with a tricky area of coding! Highly recommend the app

Using app

1 day

Total reviews

7

Average rating

4.4

5 / 5 Share

April 23, 2025

They have been very responsive to my queries... and have understood and addressed my problem well. Happy with their services and promptness overall.

Using app

7 days

Total reviews

1

Average rating

5.0

4 / 5 Share

April 22, 2025

Awesome customer support! I installed FoxKit to get a "notify me" button for out of stock product. The text could not be translated in local languages for my international customers. I was considering installing the app and thought I would give the technical support team a chance to fix it. Usually, customer support team take not of the issue but rarely fix it. Here, the technical team was able to fix the issue within hours! So five start technical support. Now, I remove a star because that type of bug should be seen and fixed by the dev team before the app is released.

Using app

About 22 hours

Total reviews

1

Average rating

4.0

5 / 5 Share

April 21, 2025

I was really so well helped by linh. I gave her access to my website and she immediately checked with me and adjusted everything for me. Super happy with Foxkit, really recommend it. The theme is also super good and you can really do a lot with it.

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 21, 2025

Good Support

Store

Kikani

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2025

Thanks Brian for amazing support. Really helps with every possible customization in code I ask to implement.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2025

Support is excellent, and the features behave precisely the way users expect. Documentation is thorough and up-to-date. By far our most powerful and successful integration to date.

Using app

3 months

Total reviews

1

Average rating

5.0