FrankieAI Recommendations
Powerful Upsell & Cross-Sell AI Product Recommendations App
Rating
4.8
feedback
53
chart
#13,964
All reviews
Rating Breakdown
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June 3, 2022
Wouldn't work, was stuck on loading data for two days. Reached out to support and got no review. Very disappointing because it looked like it was going to be a great app.
We have received your support request today and are reviewing. We'd work to resolve your issue. It could be a hiccup with the installation process. We have sent you an email and will ask for more information. Hopefully after we fix the issue, you'll get a better experience and the value of the app!
Nov. 12, 2021
Wow, we can already see great results in the first few days of using Frankie. Thank you to Tom who set us up and got everything personalised to our brand, this has been effortless for us and is paying off already. Great app!
We love supporting merchants like you! Thanks for the positive review!
Oct. 20, 2021
I really love this app because it makes sales. Got to say, can't believe just how seamlessely the install process was. No one can tell I'm using personalized recommendations in my native theme. Plus, their support tem is brilliant!
June 21, 2021
Terrific up-sell solution for our small store. Frankie automagically makes relevant selections that result in those precious extra sales - great ROI on the monthly investment. Setup almost seems too easy and support is excellent - Tom is a helpful and friendly guy!
March 15, 2021
We switched from a different app to Frankie and I couldn't be happier. The support team are phenomenal! They helped customise and set up the integration in no time at all and within a week of integrating with Frankie the sales from the app are pretty astounding! Highly, highly recommend.
Nov. 4, 2020
App seems to be working well. The best part is their customer service (I've had the pleasure of dealing with Bunty) and he is always quick to respond to messages and emails and is very helpful. Thanks!
Oct. 29, 2020
Tom has been a quick and great response! Highly recommended - awsome support! :) Thumbs up & keep up the good work!
Oct. 5, 2020
Wow! This is how to do a great job. These guys are great and around there this seems to be the best plugin for product recommendations. You can't do everything by yourself with this plugin but you have Frankie team that does it for you. Kind people, great product.
Sept. 24, 2020
Just installed. So far so good. Widgets looks great, and the team behind the app even did a manual job so the widget would integrate in the theme/design. Best and fastest support I have experienced on any shopify apps!
Sept. 15, 2020
Works great, especially the recommendations on the cart page. Previously our product recommendations were guesswork but now we know it's taken care of and we can see the extra sales every month. Have used support 3 times and each time they have been extremely responsive both in replying and in actioning any tweaks. Really impressed.
Thank you for the great review. We're super happy to be helping your store succeed. We really believe in our mission to "help shoppers buy".
Sept. 2, 2020
I have to give it to them, this is easy to use, effective and their customer service is reliable and helpful, im the type of person thats difficult to deal with and with this guys all went smooth and super fast, they exceeded my expectations and helped me the extra mile with the integration to my theme, all angles covered and im very stocked to join FRANKIE!
Thank you for taking the time to post a review. We really appreciate it. We love helping our customers to get the very best results possible.
July 26, 2020
Frankie has definitely helped improve my conversion rate. The best part is that the customer service is amazing. They get back to you within a few hours and make any changes requested so quickly. Thanks for all of your help Bunty! 10/10
Thanks for the great review! It continues to give our team a great buzz to help you and other merchants improve their conversion rates.
June 19, 2020
This is one of the best apps I have installed on my store so far :) It has some really cool features! Thank you so much!
Thank you for your review. We love helping merchants improve their results!
June 18, 2020
Frankie's app is 5x the conversion rate of my store's general conversion rate and the support team were incredibly helpful in getting the app set up and working properly in Klaviyo campaigns when I had some issues. Highly recommended.
Thanks for your review. We're thrilled to hear that Frankie is working so well on your store.
June 3, 2020
We've been using Frankie for around 8 months now and we are very happy with our results. We have had a steady increase in conversion rate since we started and it is noticeable that our previous app's numbers have been exceeded comfortably. The developers did a great job of matching our theme and adding a few xtra features we didn't have before. Our changeover from the previous app was painless and quick. Definitely recommended.
Thanks for the positive review. Great to hear that Frankie is outperforming the results from your previous recommendation app. Love your store!
May 21, 2020
Frankie’s product recommendations are a very effective addition to DecoratorsBest. The product recommendations are excellent and have produced outstanding conversions. Previously we tried other companies’ recommendations which had never had good results. I can’t say enough about working closely with Hiplee’s team to produce the desired recommendations. They are extremely knowledgeable, reliable, and can think outside the box to achieve a superior level of excellence. I look forward to working with them again on future projects that will help grow DecoratorsBest.
It's been a pleasure working with you to provide your customers with the quality recommendations you've always wanted. Thank you for the great review.
May 20, 2020
Frankie, was amazing, it increased our conversion rate straight out of the box. Many of our products have gone from marginal to yielding a healthy ROI with Frankie. A must have if you are serious about competing in a crowded market space.
Thanks for the great review. We love the look for your store and think your data-driven approach to Ecommerce will serve you well. Happy Selling.
May 14, 2020
I used this app a long time, this app is used convenience, but l don't know the most popular logic, doesn't know the specific logic, I also want to give five stars.
Thank you for the positive review. We are very happy to be improving your store performance. We hope the latest detailed explanation was helpful.
May 12, 2020
Best App and Best Support. It is certainly an app that you must have on your website. It is nice to see this quality of Apps in the Shopify App Store.
Thank you for taking the time to post a review. We really appreciate it. We're so glad to see Frankie helping your store.
May 5, 2020
Really great support with Dev. We explored how our site could work. Really appreciated the feedback and availability of the Developers.
Our Developers were most appreciative of your positive feedback. Thank you for taking the time to share your experience.