eJools review for Fraud Control

March 20, 2024

I think that the reviewers that are giving low scores here are missing the boat. This tool adds some powerful capabilities. It is not just the dashboard. It seems to conditions to FLOW. We were paying a 3rd party company to guarantee our orders against fraud. They accepted more than 99% of the orders which was good, but at a cost that added up to a high monthly amount. After installing Fraud Control, I went to create some creative FLOWs (you need this free app too) and each time an order came in it runs through plenty of rules and uses the fraud risk score which has been pretty good. AVS, and a slew of other properties of the order. I also exempt regular orders from this check and exempt Shop Protect orders from this check. I believe that we will have almost the same success rate as we had with the paid company. I let it run for a few weeks together and now removed the paid company. (I gave them a chance to reduce their cost first) I just added this to my 2nd store today, because of the success with the first store. I run this in conjunction with a paid invoice printing app and when the printing app sees a Fraud tag on the order (add by my flow), it prints a big "Don't ship - FRAUD" on the order. Now, I just need to add the same thing for a "HOLD" which I sometimes add to the order when needed in further examination which I haven't needed so far. I hope that everyone sees the benefit that I do and get the most from it causing Shopify to build it our even better.