Fraud Control
The reviews for this Shopify App are mixed, with both positive and negative feedback from users. Positive aspects include the simplicity of the rules for canceling high-risk orders, charging payments on non-high-risk orders, and blocking customers who place high-risk orders. Users appreciate the ease of creating rules and the ability to block known fraudsters from checking out. However, negative feedback revolves around the app's limitations, such as the inability to block medium-risk transactions, the difficulty in blocking specific domains or names, and the lack of visibility into blocked users at checkout. Some users also found the app confusing to use, with issues like the Rules submenu not always appearing and the app being ineffective in stopping fraudulent activities like testing stolen credit cards.
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Turns out, this just sets up or has templates for FLOWS, which I am already using.
Very simple and safe rules which allows you to cancel high risk orders, charge payments on not high risk and block customers who left high risk orders.
My store is being used to test stolen credit cards. It only blocks high risk transactions. I cannot block medium risk transactions. I've had multiple chargebacks and considering shutting down my store. No help from Shopify.
There is no option to block the whole domain from which the fraudulent transactions / abandoned fake baskets come from. In my case it's @example.com . Multiple different emails from this domain. I cannot possibly block each and every fake email address, I would like to block the whole 'example' domain. Also, there is no option to block specific names/customers.
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