Fraud Control
Block known fraud and automate operations to maximize revenue.
Rating
2.3
feedback
20
chart
#3,397
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
45%
-
Less than a day
25%
-
Less than a month
10%
-
Less than a year
5%
-
More than a year
5%
Reviews Summary
The reviews for this Shopify App are mixed, with both positive and negative feedback from users. Some users find the app useful for managing fraudulent transactions and creating rules to block high-risk orders. They appreciate the ease of rule creation and the ability to block known fraudsters. However, there are several common complaints among users. Many users report difficulties in using the app, such as the inability to block medium-risk transactions, the app not stopping fraudulent orders effectively, and issues with the app's functionality like the 'Rules' submenu not appearing or the app being buggy. Some users also express frustration with the lack of features like blocking by IP address and the app interfering with other processes like order exporting to ShipStation.
Highlights
Review RSS Feed
All reviews
March 14, 2026
My store is being used to test stolen credit cards. It only blocks high risk transactions. I cannot block medium risk transactions. I've had multiple chargebacks and considering shutting down my store. No help from Shopify.
Feb. 2, 2026
There is no option to block the whole domain from which the fraudulent transactions / abandoned fake baskets come from. In my case it's @example.com . Multiple different emails from this domain. I cannot possibly block each and every fake email address, I would like to block the whole 'example' domain. Also, there is no option to block specific names/customers.
Dec. 26, 2025
The app is useful if you take the time to understand and configure the rules correctly. Managing the messaging shown to customers when a checkout is blocked is important, as the default language is too soft for effective deterrence. One major drawback is the lack of visibility into who is actually being blocked at checkout. All blocked users remain anonymous, so you only see aggregate counts rather than actionable detail. Greater transparency here would significantly improve the product. Lastly, you can edit what the blocked customer sees by searching the language for "Decision rule block"
Dec. 18, 2025
A bot is using my store to test stolen credit cards. I contacted Shopify support about it and they said to install this app and it'll help to stop the attacks. Well, this app does nothing to stop the attacks from happening. I'm still getting hundreds of abandoned carts with card details and fraudulent orders are still getting through.
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