Fraud Control
The reviews for this Shopify App are mixed, with both positive and negative feedback from users. Positive aspects include the simplicity of creating rules to manage high-risk orders, the ability to cancel high-risk orders and block customers, and the ease of rule creation for fraud control. Users appreciate the app's functionality in helping to prevent fraudulent transactions and chargebacks. However, negative aspects highlighted in the reviews include difficulties in blocking specific domains or names, lack of visibility into blocked users at checkout, and issues with the app not effectively stopping fraudulent activities such as testing stolen credit cards. Some users also found the app hard to use and encountered bugs that affected their store's operations.
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Ne bloque absolument rien ! J'ai créé une règle qui devait bloquer les commandes qui ont toujours la même adresse. Le lendemain, 5 nouvelles commandes que je dois rembourser pour risque élevé de fraude. Cette appli ne marche pas. Elle nous fait perdre du temps plus qu'autre chose.
Turns out, this just sets up or has templates for FLOWS, which I am already using.
Very simple and safe rules which allows you to cancel high risk orders, charge payments on not high risk and block customers who left high risk orders.
My store is being used to test stolen credit cards. It only blocks high risk transactions. I cannot block medium risk transactions. I've had multiple chargebacks and considering shutting down my store. No help from Shopify.
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