Fraud Control
Block known fraud and automate operations to maximize revenue.
Rating
2.3
feedback
20
chart
#3,875
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
45%
-
Less than a day
25%
-
Less than a month
10%
-
Less than a year
5%
-
More than a year
5%
Reviews Summary
The reviews for this Shopify App are mixed, with both positive and negative feedback. Positive aspects include the app being useful for creating rules to block fraudulent transactions and having easy rule creation for blocking known fraudsters. Users appreciate the fraud control analytics and the ability to customize messaging shown to customers during checkout. However, negative feedback revolves around the app's inability to effectively block fraudulent orders, difficulty in using the app, and issues with visibility into blocked users. Some users have experienced problems with the app not showing the 'Rules' submenu, causing confusion and frustration. Additionally, there are concerns about the app's effectiveness in preventing fraudulent activities and the lack of features like blocking by IP address or patterns.
Highlights
Review RSS Feed
All reviews
March 14, 2026
My store is being used to test stolen credit cards. It only blocks high risk transactions. I cannot block medium risk transactions. I've had multiple chargebacks and considering shutting down my store. No help from Shopify.
Feb. 2, 2026
There is no option to block the whole domain from which the fraudulent transactions / abandoned fake baskets come from. In my case it's @example.com . Multiple different emails from this domain. I cannot possibly block each and every fake email address, I would like to block the whole 'example' domain. Also, there is no option to block specific names/customers.
Dec. 26, 2025
The app is useful if you take the time to understand and configure the rules correctly. Managing the messaging shown to customers when a checkout is blocked is important, as the default language is too soft for effective deterrence. One major drawback is the lack of visibility into who is actually being blocked at checkout. All blocked users remain anonymous, so you only see aggregate counts rather than actionable detail. Greater transparency here would significantly improve the product. Lastly, you can edit what the blocked customer sees by searching the language for "Decision rule block"
Dec. 18, 2025
A bot is using my store to test stolen credit cards. I contacted Shopify support about it and they said to install this app and it'll help to stop the attacks. Well, this app does nothing to stop the attacks from happening. I'm still getting hundreds of abandoned carts with card details and fraudulent orders are still getting through.
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