Fraud Control
The reviews for this Shopify App are mixed, with both positive and negative feedback from users. Positive aspects include the simplicity of creating rules to manage high-risk orders, charge payments, and block customers. Users appreciate the ability to customize messaging for blocked checkouts and the option to create specific rules based on conditions like IP address and billing information. However, negative feedback highlights issues such as the app not effectively blocking fraudulent transactions, difficulty in understanding and configuring rules, and lack of visibility into blocked users. Some users also mentioned problems with the app's functionality, including the absence of certain features like blocking by IP and the app interfering with order exports to ShipStation.
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Ne bloque absolument rien ! J'ai créé une règle qui devait bloquer les commandes qui ont toujours la même adresse. Le lendemain, 5 nouvelles commandes que je dois rembourser pour risque élevé de fraude. Cette appli ne marche pas. Elle nous fait perdre du temps plus qu'autre chose.
Turns out, this just sets up or has templates for FLOWS, which I am already using.
Very simple and safe rules which allows you to cancel high risk orders, charge payments on not high risk and block customers who left high risk orders.
My store is being used to test stolen credit cards. It only blocks high risk transactions. I cannot block medium risk transactions. I've had multiple chargebacks and considering shutting down my store. No help from Shopify.
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