Fraud Control

really hard to use

A bot is using my store to test stolen credit cards. I contacted Shopify support about it and they said to install this app and it'll help to stop the attacks. Well, this app does nothing to stop the attacks from happening. I'm still getting hundreds of abandoned carts with card details and fraudulent orders are still getting through.

"Rules" does not show, even after refreshing the page many times as one person suggested. This app is broken.

According to the help file, to block someone, you need to create a rule. To create you should "1.From your Shopify admin, go to Apps > Fraud Control. 2.Click Rules.3.Click Create rule." However, there is no "Rules" button to click. This app basically displays very general fraud information for your Shopify store, but doesn't do anything to help you control it.

This app is pretty useless.. It says there is a way to "Block checkouts before they become orders", but I can't find this feature anywhere.... No way to contact customer service.

It literally does nothing that is new or useful. Just a dashboard, that tells you how many charge backs. Useless. I would have thought a basic template would be to block by IP, and other patterns, rather than just email address. Don't bother.

Blocked all of our orders from exporting to shipstation. I would not install this app. It seems to be very buggy