FraudBlock Fraud Prevention
Automatically cancel high-risk orders to prevent fraud
Rating
4.6
feedback
41
chart
#228
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
5%
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Less than a day
12%
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Less than a month
20%
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Less than a year
27%
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More than a year
34%
Reviews Summary
The reviews for the FraudBlock Fraud Prevention app on Shopify are overwhelmingly positive, with users praising its effectiveness in automatically canceling and refunding high-risk orders. Many users appreciate the peace of mind it provides by preventing chargebacks and saving them time and money. The app is also commended for its excellent customer support, with users mentioning quick responses and helpful guidance from the support team. On the negative side, a few users mentioned issues with the app not detecting orders fulfilled by third-party networks immediately, leading to potential financial losses. Some users also expressed a desire for additional features like a blacklist option and faster loading times for managing settings.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Feb. 21, 2025
Works flawlessly. "Automatic refunds - automatically refund/void the customer's payment" If you get hit with chargebacks, this is a must. While shopify will block any high risk order anyway, this fraud filter cancels the payment so you don't get a chargeback. It also emails the customer on the email they checked out with to inform them its cancelled. Very important if you sell digital items. This APP is a must if you are targeted by scammers.
June 26, 2024
Perfect! I had questions during configuration and was guided through the personalization of customer emails. Thank you very much for your patience. The application does the job. Great.
May 12, 2024
This is the best app thank you!! I been having this app over 2 years and i love it keep up the good work!!!
Jan. 11, 2024
I recommend using "No Fraud Fraud Protection", has everything I need and customer service is friendly. You can ***only*** get the Blacklist option via request. And even after request there is no convenient button to use so you always have to use the link they give you. Pretty basic need for a "fraud app", but no - they don't have it
As you mention, the app has a blacklist feature, so I'm not sure why you're saying "they don't have it"? Providing false information in reviews really doesn't help anyone.
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