FraudBlock Fraud Prevention
Automatically cancel high-risk orders to prevent fraud
Rating
4.7
feedback
29
chart
#241
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
7%
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Less than a day
17%
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Less than a month
28%
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Less than a year
38%
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More than a year
48%
Reviews Summary
The reviews for the FraudBlock Fraud Prevention app on Shopify are overwhelmingly positive, with many users praising its effectiveness in automatically canceling and refunding high-risk orders. Users appreciate the app's ability to prevent chargebacks and save them time and money by handling fraudulent orders seamlessly. The customer support is also highlighted as responsive and helpful, providing guidance on customization and settings. However, some users have mentioned limitations such as the lack of a blacklist option or occasional issues with refunds not being processed automatically.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Feb. 21, 2025
Works flawlessly. "Automatic refunds - automatically refund/void the customer's payment" If you get hit with chargebacks, this is a must. While shopify will block any high risk order anyway, this fraud filter cancels the payment so you don't get a chargeback. It also emails the customer on the email they checked out with to inform them its cancelled. Very important if you sell digital items. This APP is a must if you are targeted by scammers.
June 26, 2024
Perfect! I had questions during configuration and was guided through the personalization of customer emails. Thank you very much for your patience. The application does the job. Great.
May 12, 2024
This is the best app thank you!! I been having this app over 2 years and i love it keep up the good work!!!
Jan. 11, 2024
I recommend using "No Fraud Fraud Protection", has everything I need and customer service is friendly. You can ***only*** get the Blacklist option via request. And even after request there is no convenient button to use so you always have to use the link they give you. Pretty basic need for a "fraud app", but no - they don't have it
As you mention, the app has a blacklist feature, so I'm not sure why you're saying "they don't have it"? Providing false information in reviews really doesn't help anyone.
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