FraudBlock Fraud Prevention
Automatically cancel high-risk orders to prevent fraud
Rating
4.1
feedback
30
chart
#295
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
7%
-
Less than a day
17%
-
Less than a month
37%
-
Less than a year
27%
-
More than a year
10%
Reviews Summary
The reviews for the FraudBlock Fraud Prevention app are overwhelmingly positive, with many users praising its effectiveness in automatically blocking and refunding high-risk orders. Users appreciate the peace of mind it provides in preventing chargebacks and fraudulent transactions, especially for digital items. The app's customer support is highlighted as responsive, helpful, and willing to assist with customization and setup. However, some users have mentioned limitations such as the lack of a convenient button for the Blacklist option and issues with immediate fulfillment orders not being detected. Overall, FraudBlock is highly recommended for its ease of use, effectiveness in fraud prevention, and excellent customer service.
Highlights
Review RSS Feed
All reviews
Feb. 21, 2025
Works flawlessly. "Automatic refunds - automatically refund/void the customer's payment" If you get hit with chargebacks, this is a must. While shopify will block any high risk order anyway, this fraud filter cancels the payment so you don't get a chargeback. It also emails the customer on the email they checked out with to inform them its cancelled. Very important if you sell digital items. This APP is a must if you are targeted by scammers.
June 26, 2024
Perfect! I had questions during configuration and was guided through the personalization of customer emails. Thank you very much for your patience. The application does the job. Great.
May 12, 2024
This is the best app thank you!! I been having this app over 2 years and i love it keep up the good work!!!
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