FraudBlock Fraud Prevention
Automatically cancel high-risk orders to prevent fraud
Rating
4.1
feedback
30
chart
#295
All reviews
Review RSS Feed
Feb. 21, 2025
Works flawlessly. "Automatic refunds - automatically refund/void the customer's payment" If you get hit with chargebacks, this is a must. While shopify will block any high risk order anyway, this fraud filter cancels the payment so you don't get a chargeback. It also emails the customer on the email they checked out with to inform them its cancelled. Very important if you sell digital items. This APP is a must if you are targeted by scammers.
June 26, 2024
Perfect! I had questions during configuration and was guided through the personalization of customer emails. Thank you very much for your patience. The application does the job. Great.
May 12, 2024
This is the best app thank you!! I been having this app over 2 years and i love it keep up the good work!!!
Sept. 2, 2023
Lightning fast customer support and super helpful with customer support ideas for contacting customers
Dec. 11, 2022
Very easy to setup, and complete peace of mind with it automatically blocking fraud orders. We were slow to respond to a high risk order placed on a weekend when we were away prior to using this app and had issues with Shopify payments. We've had no such problems since. More than satisfied and worth the money.
June 29, 2022
I am loving the app because it helps us eliminate the fraud with no hassle plus the chat customer support is superb!
April 21, 2022
The support staff was extremely helpful. They pointed me to all the right settings that I need to Manually Capture Payments on high risk orders. Thanks again!
Jan. 18, 2022
Wow, simply wow! This app can prevent you from fraud. It cancels the order after the order is done & PREVENTS THE CUSTOMERS PAYMENT so you don't pay the payment provider fees. Nick from the Development team also helped us super quickly with some custom rules right from the start for a much lower price than we expected, so we were able to blacklist our main troll customers right in the beginning - I recommend to write to the support before you install the app if you also have this need. :) If I could I would grant 7 stars and more with my review.
Aug. 28, 2021
This app worked flawlessly to immediately block orders that were marked as fraudulent or potentially fraudulent. Then you can decide how you want to proceed once you review the order details. It really helps keep the orders clean!
April 13, 2021
Orders from potential fraudsters are automatically cancelled and refunded. The app is great! The support is always available and very helpful. We are now very well protected against fraudsters and annoying chargebacks.
April 13, 2021
We had big problems with fraudsters in the past. After testing several apps, we came across FraudBlock. Through FraudBlock's support, we were able to create rules according to our wishes. We now have the issue of frauds under control. Great app, easy to use and excellent support. I would always recommend it.
Feb. 23, 2021
This app has helped us so much since we installed it on our Shopify store! We had several fraudulent orders coming in each month, and since downloading, FraudBlock has caught each one and cancelled it for us, saving us so much time, worry, and money due to chargebacks that could have been prevented. The developer was also extremely helpful and friendly with quick replies both times we reached out for help. 10/10!
Sept. 24, 2020
Cancels and refunds fraud risk orders automatically. This app is extremely helpful and very easy to use.
Sept. 17, 2020
The app is amazing and the customer service is excellent. Highly recommend this app to help reduce headaches with fraudsters.
Sept. 14, 2020
Great app for your Fraud detection workflow. It cancels all high-risk orders and refunds fraudulent payments.
June 17, 2020
Before installing FraudBlock, I would have to make sure I manually canceled orders in my shipping software before my warehouse printed the labels out. FraudBlock makes this entire process seamless for me!
June 17, 2020
The app did exactly what it was supposed to do. I did not have to worry about it refunding, canceling and adding stock.
June 15, 2020
This app makes it very easy to deal with fraud orders and is a huge time saver so now I don't have to manually cancel orders. Very easy to use and would highly recommend!
May 9, 2020
I have used this app for the past two months and it has been very useful to prevent fraudulent transactions. would definitely recommend to any online business