FraudBlock Fraud Prevention
The reviews for the FraudBlock Fraud Prevention app on Shopify are overwhelmingly positive, with users praising its effectiveness in blocking fraudulent orders and providing excellent customer service. Many users appreciate the automatic refund feature that helps prevent chargebacks and the ease of setup. The app is described as a must-have for online stores targeted by scammers, providing peace of mind and saving time and money. However, there are a few users who mentioned issues with third-party fulfillment networks and suggested improvements such as faster loading times for managing settings and the addition of a blacklist option. Overall, FraudBlock is highly recommended for its ability to effectively manage and filter high-risk orders, ultimately protecting businesses from financial losses due to fraud.
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Great app and great customer service! Definitely recommend using it!
Very good app for blocking unacceptable customers
Works flawlessly. "Automatic refunds - automatically refund/void the customer's payment" If you get hit with chargebacks, this is a must. While shopify will block any high risk order anyway, this fraud filter cancels the payment so you don't get a chargeback. It also emails the customer on the email they checked out with to inform them its cancelled. Very important if you sell digital items. This APP is a must if you are targeted by scammers.
Perfect! I had questions during configuration and was guided through the personalization of customer emails. Thank you very much for your patience. The application does the job. Great.
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