FraudBlock Fraud Prevention for Shopify

FraudBlock Fraud Prevention

Automatically cancel high-risk orders to prevent fraud

Developer

Rating

4.3

feedback

29

Reviews

chart

#254

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    17%
  • Less than a month
    41%
  • Less than a year
    28%
  • More than a year
    10%

Reviews Summary

The reviews for the FraudBlock Fraud Prevention app are overwhelmingly positive, with users praising its effectiveness in blocking fraudulent orders and providing peace of mind. Customers appreciate the automatic refund feature that helps prevent chargebacks and the ease of setup. The customer service is highlighted as exceptional, with users mentioning quick responses and helpful guidance. However, there are a few negative comments regarding specific functionalities, such as the app not detecting immediate fulfillment orders and some delays in loading times for managing settings. Overall, the app is highly recommended for its ability to protect against fraud and streamline the order management process, ultimately saving time and money for online businesses.

Highlights

Effective fraud prevention and order blocking
Automatic refunds and chargeback prevention
Ease of setup and peace of mind
Exceptional customer service
Some delays in managing settings and specific functionalities

Rating Breakdown

  • 5
    86% (25 ratings)
  • 4
    3% (1 ratings)
  • 3
    3% (1 ratings)
  • 2
    3% (1 ratings)
  • 1
    3% (1 ratings)

Reviews with Text

  • 97% (28)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 10, 2026

Great app and great customer service! Definitely recommend using it!

Store

DigiPax

Using app

Over 4 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 24, 2025

Using app

20 days

Total reviews

1

Average rating

1.0

5 / 5 Share

Sept. 10, 2025

Very good app for blocking unacceptable customers

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 21, 2025

Works flawlessly. "Automatic refunds - automatically refund/void the customer's payment" If you get hit with chargebacks, this is a must. While shopify will block any high risk order anyway, this fraud filter cancels the payment so you don't get a chargeback. It also emails the customer on the email they checked out with to inform them its cancelled. Very important if you sell digital items. This APP is a must if you are targeted by scammers.

Using app

1 day

Total reviews

8

Average rating

3.3

5 / 5 Share

June 26, 2024

Perfect! I had questions during configuration and was guided through the personalization of customer emails. Thank you very much for your patience. The application does the job. Great.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

All reviews

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