FraudBlock Fraud Prevention
The reviews for the FraudBlock Shopify App are overwhelmingly positive, with users praising its effectiveness in blocking fraudulent orders and providing excellent customer service. Many users appreciate the automatic refund feature for high-risk orders, which helps prevent chargebacks and saves time. The app is described as easy to set up and use, offering peace of mind to merchants by automatically canceling and refunding fraudulent payments. Users also highlight the helpful and responsive support team, who assist with customization and configuration.
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Great app and great customer service! Definitely recommend using it!
Very good app for blocking unacceptable customers
Works flawlessly. "Automatic refunds - automatically refund/void the customer's payment" If you get hit with chargebacks, this is a must. While shopify will block any high risk order anyway, this fraud filter cancels the payment so you don't get a chargeback. It also emails the customer on the email they checked out with to inform them its cancelled. Very important if you sell digital items. This APP is a must if you are targeted by scammers.
Perfect! I had questions during configuration and was guided through the personalization of customer emails. Thank you very much for your patience. The application does the job. Great.
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