FraudBlock Fraud Prevention for Shopify

FraudBlock Fraud Prevention

Automatically cancel high-risk orders to prevent fraud

Developer

Rating

4.2

feedback

29

Reviews

chart

#253

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    17%
  • Less than a month
    41%
  • Less than a year
    28%
  • More than a year
    10%

Reviews Summary

The reviews for the FraudBlock app on Shopify are overwhelmingly positive, with users praising its effectiveness in blocking fraudulent orders and providing excellent customer service. Many users appreciate the automatic refund feature that helps prevent chargebacks and the ease of setup. The app has been described as a must-have for online stores targeted by scammers and fraudsters. However, there are a few concerns raised, such as the app not detecting immediate fulfillment orders with third-party networks and some users experiencing delays in managing whitelists.

Highlights

Effective Fraud Prevention and Order Blocking
Excellent Customer Service
Automatic Refunds for Chargeback Prevention
Ease of Setup
Issues with Immediate Fulfillment Orders and Whitelist Management

Rating Breakdown

  • 5
    86% (25 ratings)
  • 4
    3% (1 ratings)
  • 3
    3% (1 ratings)
  • 2
    3% (1 ratings)
  • 1
    3% (1 ratings)

Reviews with Text

  • 97% (28)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 10, 2026

Great app and great customer service! Definitely recommend using it!

Store

DigiPax

Using app

Over 4 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 24, 2025

Using app

20 days

Total reviews

1

Average rating

1.0

5 / 5 Share

Sept. 10, 2025

Very good app for blocking unacceptable customers

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 21, 2025

Works flawlessly. "Automatic refunds - automatically refund/void the customer's payment" If you get hit with chargebacks, this is a must. While shopify will block any high risk order anyway, this fraud filter cancels the payment so you don't get a chargeback. It also emails the customer on the email they checked out with to inform them its cancelled. Very important if you sell digital items. This APP is a must if you are targeted by scammers.

Using app

1 day

Total reviews

8

Average rating

3.3

5 / 5 Share

June 26, 2024

Perfect! I had questions during configuration and was guided through the personalization of customer emails. Thank you very much for your patience. The application does the job. Great.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

All reviews

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