Rating

4.7

feedback

44

Reviews

chart

#551

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    11%
  • Less than a month
    55%
  • Less than a year
    30%
  • More than a year
    0%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer support provided by the team, particularly by Serhii Mishchenko. Users appreciate the app's smooth functionality, reliability, and ease of use. The support team is praised for being responsive, patient, and willing to go the extra mile to resolve any issues or questions. Users also commend the team for quickly addressing bugs, implementing new features, and customizing the app to meet specific business needs. Overall, the app is highly recommended for its effectiveness in setting up gift promotions and increasing average order value.

Highlights

Exceptional customer support and responsiveness
Smooth functionality and ease of use
Quick resolution of issues and customization
Effectiveness in setting up gift promotions
Increase in average order value

Rating Breakdown

  • 5
    89% (39 ratings)
  • 4
    5% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    7% (3 ratings)

Reviews with Text

  • 77% (34)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 12, 2026

Store

PLUS 44

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2026

Excellent App & Outstanding Support I installed Fokkio – Free Gift With Purchase for my Shopify store, and the app works exactly as needed for free gift promotions. The setup is smooth, and it helps control gift eligibility based on cart value, which is perfect for my business. What really stood out was the amazing customer support. Arbaz Khan from the support team was extremely helpful, professional, and patient. He guided me step by step and resolved my issue quickly, even during checkout-related concerns. Highly recommended app for anyone looking to offer free gifts with purchase, and big thanks to Arbaz Khan for the excellent support!

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 29, 2025

good

Store

REALIST

Using app

About 7 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 29, 2025

Excellent App with Outstanding Support We’ve had a great experience using this app. It works smoothly and delivers exactly what it promises. What truly sets it apart is the customer support fast, knowledgeable, and always willing to go the extra mile. Any issues or questions we had were resolved quickly. Highly recommended for anyone looking for a reliable and well-supported solution.

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 23, 2025

highly, highly recommend this app - this has got to be one of the best ever customer support i have ever experienced. the team, but mainly Serhii Mishchenko really - has been so patient and kind enough to explain all questions and find any solution for our specific challenge, that has not already been built.

Using app

About 1 month

Total reviews

3

Average rating

5.0

All reviews

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