Rating

4.6

feedback

32

Reviews

chart

#545

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    12%
  • Less than a month
    50%
  • Less than a year
    25%
  • More than a year
    0%

Reviews Summary

The reviews for the Fokkio Shopify App are overwhelmingly positive, with users praising the excellent customer service and quick support provided by the team. Many users highlighted the ease of setup and the effectiveness of the app in adding free gifts to the cart based on specific conditions. The support team was commended for their responsiveness and willingness to address any issues promptly. Users also appreciated the flexibility of the app and the team's dedication to improving and customizing features to meet their business needs. However, there were a few users who reported that the app didn't work for them, indicating some issues with functionality.

Highlights

Excellent customer service and fast support
Ease of setup and effectiveness in adding free gifts
Flexibility and customization options
Responsive support team
Issues with app functionality reported by some users

Rating Breakdown

  • 5
    88% (28 ratings)
  • 4
    3% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    9% (3 ratings)

Reviews with Text

  • 81% (26)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

Dec. 3, 2025

Store

Masami

Using app

--

Total reviews

9

Average rating

4.9

5 / 5 Share

Dec. 2, 2025

Customer support is wonderful. I asked something so complicated to Serhii Mishchenko. He is very kind and very patient to listen to me and is going to add new feature. I highly recommend to use this app. Thank you so much!

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 27, 2025

As we started to roll out our Cyber weekend deals I found several glitches with our free gift offer powered through Fokkio. I was in a complete panic. But Serhii Mishchenko helped trouble shoot the issues quickly and efficiently. I use several apps on my site, but none have compare with the service I have received from Fokkio. Well done!

Using app

3 days

Total reviews

1

Average rating

5.0

All reviews

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