Rating

4.7

feedback

56

Reviews

chart

#623

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    11%
  • Less than a month
    46%
  • Less than a year
    38%
  • More than a year
    0%

Reviews Summary

The Fokkio - Free Gift With Purchase app on Shopify has received overwhelmingly positive reviews from users. Customers praise the app for its smooth functionality, ease of use, and ability to meet their specific needs. The standout feature of the app is its exceptional customer support, with users highlighting the team's responsiveness, helpfulness, and dedication to resolving issues quickly. Many reviewers appreciate the added features and customization options provided by the app, as well as the proactive approach of the support team in addressing any concerns. However, there are a few negative reviews mentioning issues with the app suddenly stopping or not working as expected.

Highlights

Positive reviews highlight the app's smooth functionality, ease of use, and ability to meet specific needs.
Exceptional customer support with high praise for the team's responsiveness, helpfulness, and dedication to resolving issues quickly.
Users appreciate added features, customization options, and proactive support in addressing concerns.
Negative reviews mention issues with the app suddenly stopping or not working as expected.

Rating Breakdown

  • 5
    86% (48 ratings)
  • 4
    5% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    7% (4 ratings)

Reviews with Text

  • 73% (40)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 10, 2026

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2026

I’ve had a fantastic experience using Fokkio – Free Gift With Purchase on Shopify. The app itself works smoothly, but what truly stands out is their support team. They are extremely supportive and responsive, even handling last-minute requests without any hesitation. Whenever needed, they’ve been available on calls and ensured everything is resolved quickly. That level of dedication is rare. Their service is truly best-in-class, and it makes a big difference when you’re running time-sensitive campaigns. Sending love from India and wishing the entire Fokkio team continued success. Keep up the great work!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 19, 2026

We spent a long time searching for the right solution to automatically add gifts to our store, and we’re so glad we found this app. It fully meets our needs, works smoothly, and hasn’t caused any issues on our website. Everything runs exactly as expected, which is very important for us. The support team is also amazing — very responsive, helpful, and always ready to assist with any questions or requests. Highly recommend!

Using app

8 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 19, 2026

Awesome App. Fantastic Support. Enhanced features on request to meet requirements and more features added to roadmap. Fixed some issues within hours of reporting. 100% recommend this product and look forward to long term partnership with Serhii and his team!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 9, 2026

Aplicativo incrível, fácil de usar e com uma equipe de suporte atenciosa e muito dedicada. Já utilizamos em diferentes campanhas e o resultado é muito satisfatório!

Using app

5 months

Total reviews

2

Average rating

3.0

Developer Reply

Thank you very much for your review and using our application. We will do our best :)

All reviews

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