Rating

4.7

feedback

61

Reviews

chart

#528

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    11%
  • Less than a month
    44%
  • Less than a year
    38%
  • More than a year
    0%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer support provided by the team. Users have highlighted the responsiveness and efficiency of the support team, mentioning quick resolutions to issues and helpful assistance with setup and customization. The app itself is described as easy to use, reliable, and meeting the specific needs of the users. Customers appreciate the smooth functionality of the app, especially in setting up free gift promotions and link discounts. Overall, users highly recommend the app for its performance and outstanding customer service.

Highlights

Excellent customer support and responsiveness
Ease of use and reliability
Customization options and meeting specific needs
Smooth functionality for setting up promotions and discounts
High recommendations from satisfied users

Rating Breakdown

  • 5
    89% (54 ratings)
  • 4
    5% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    7% (4 ratings)

Reviews with Text

  • 75% (46)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 1, 2026

This app is the only one we could find that could exclude purchases with a certain type of product. The advance conditions are very robust and Fokkio helped me figure out what logic I needed to make it work. The interface is user friendly and the customer service is amazing!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2026

The customer service is fantastic and overall I like this app a lot. My only issue is that ShipStation does not import the "Free Gift" at $0 and it shows up as a full price item on invoices printed through ShipStation. This caused an issue for us since customer's thought they were still being charged. We solved this by putting the Free Gift at $0 (rather than with a discount price) so it's imported into ShipStation at 0$ and the developers were able to edit the code so that the free gift cannot be added to cart outside the app adding it to cart.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2026

The support team is responsive and quick to assist whenever needed. Highly recommend for anyone looking to add automatic gifts to their store.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 15, 2026

12/10 experience with Customer Support. Super responsive! Whenever I was needing to figure out how to add a product to the customers cart automatically and also needed it to be free, I reached out via chat and their team did this for me within 5 minutes. Absolute best app experience I've had! Will definitely use this plug-in for upcoming sales and specials.

Using app

5 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 15, 2026

Really great discount app, with availability of link discounts that works. Just started to use it, but it seems that its gonna be a long relationship here :) thank you

Using app

7 days

Total reviews

8

Average rating

5.0

All reviews

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