All reviews

Rating Breakdown

  • 5
    89% (39 ratings)
  • 4
    5% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    7% (3 ratings)

Reviews with Text

  • 77% (34)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 12, 2026

Store

PLUS 44

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2026

Excellent App & Outstanding Support I installed Fokkio – Free Gift With Purchase for my Shopify store, and the app works exactly as needed for free gift promotions. The setup is smooth, and it helps control gift eligibility based on cart value, which is perfect for my business. What really stood out was the amazing customer support. Arbaz Khan from the support team was extremely helpful, professional, and patient. He guided me step by step and resolved my issue quickly, even during checkout-related concerns. Highly recommended app for anyone looking to offer free gifts with purchase, and big thanks to Arbaz Khan for the excellent support!

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 29, 2025

good

Store

REALIST

Using app

About 7 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 29, 2025

Excellent App with Outstanding Support We’ve had a great experience using this app. It works smoothly and delivers exactly what it promises. What truly sets it apart is the customer support fast, knowledgeable, and always willing to go the extra mile. Any issues or questions we had were resolved quickly. Highly recommended for anyone looking for a reliable and well-supported solution.

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 23, 2025

highly, highly recommend this app - this has got to be one of the best ever customer support i have ever experienced. the team, but mainly Serhii Mishchenko really - has been so patient and kind enough to explain all questions and find any solution for our specific challenge, that has not already been built.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

Using app

13 days

Total reviews

5

Average rating

4.2

4 / 5 Share

Dec. 16, 2025

Using app

About 2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 12, 2025

Store

OOTDY

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 11, 2025

Vraiment une application que je recommande fortement. Le service client est réactif et de très bonne aide pour les nons initiés comme moi. L'application fonctionne parfaitement ! MERCI à vous

Using app

2 days

Total reviews

4

Average rating

5.0

4 / 5 Share

Dec. 3, 2025

Store

Masami

Using app

7 months

Total reviews

9

Average rating

4.9

5 / 5 Share

Dec. 2, 2025

Customer support is wonderful. I asked something so complicated to Serhii Mishchenko. He is very kind and very patient to listen to me and is going to add new feature. I highly recommend to use this app. Thank you so much!

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 27, 2025

As we started to roll out our Cyber weekend deals I found several glitches with our free gift offer powered through Fokkio. I was in a complete panic. But Serhii Mishchenko helped trouble shoot the issues quickly and efficiently. I use several apps on my site, but none have compare with the service I have received from Fokkio. Well done!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2025

great customer service!

Store

Swaravo

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

Support is fast and active

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

I highly recommend the Fokkio team. Their support in setting up our automatic gift promotion was excellent, and they demonstrated a strong willingness to quickly address our business needs. When we brought up a bug/feature request—specifically the popup notice remaining after an item was removed—they immediately committed to working on it and delivered a solution quickly (implementing an auto-close timer and resolving a cart-closing issue). They were also highly responsive to feedback, promptly adjusting the auto-close delay from 2 to 8 seconds upon request. Their speed and flexibility in making additions and changes were crucial to meeting our objectives.

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

Very ease to set up. Customer service is excellent! So happy to have found this app!

Using app

About 19 hours

Total reviews

4

Average rating

5.0

1 / 5 Share

Nov. 11, 2025

doesnt work

Using app

2 days

Total reviews

7

Average rating

1.0

Developer Reply

We sincerely apologize for this inconvenience. Please let me know how we can help improve your experience The reason it didn’t work earlier is that you had reached the limit of free orders on the Free Plan. We sent you two emails about this. I can now see that you’ve successfully upgraded your plan, and everything appears to be working correctly.

5 / 5 Share

Nov. 11, 2025

A must have App. Easy to use. Support is the best! Looking forward for new features and apps from this team.

Using app

About 6 hours

Total reviews

3

Average rating

5.0