Dr Free Gift, BOGO Buy X Get Y
Dr Free Gift, BOGO Buy X Get Y Shopify App-...
Rating
4.9
feedback
92
chart
#812
All reviews
Review RSS Feed
Nov. 6, 2025
It does all I want it to, and the customer service and tech support have been great. When I had an issue, I reached out and within 12 hours the issue was fixed, and I was given a clear explanation as to why it went wrong in the first place. Top notch!
Thank you for sharing your wonderful review! We're always happy to help and we look forward to working with you in the future.
Aug. 16, 2025
Fast responses with very good support.
Thank you for supporting our app with your review! We were happy to help and please don't hesitate to reach out in the future.
Feb. 20, 2025
Easy to use and prompt support when needed
Using app
Over 1 year
Total reviews
2
Average rating
4.5
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Feb. 4, 2025
Really great app, where so many others like it were problematic. I installed while we were running a promotion for 3 months. I will install it again next time we need it
We're happy to hear that the app is working well for your store. We look forward to working with you in the future and please don't hesitate to reach out if your have questions.
Jan. 11, 2025
The app developer was able to resolve an issue to my satisfaction and I appreciate the help they provided and I continue to use that app which is a nice app.
Using app
28 days
Total reviews
22
Average rating
3.8
Thank you for updating your review and please don't hesitate to reach out to us when you need help in the future.
Dec. 20, 2024
Very affordable with fast and kind support. They helped me with the changes I needed, and the setup process was straightforward enough for me to manage. Truly money well spent every month!
June 27, 2025
The Dr Free Gift is a great app. And the customer service is great. The app is very easy to use and, more importantly, it increases sales! When we offer a free gift if a customer spends a certain amount we always show increased revenue. Customers want the free gifts and will spend extra to get them. This app is a must-have if you are in e-commerce. B. Fuller
Using app
About 2 years
Total reviews
6
Average rating
5.0
Thank you for sharing your amazing review! We're happy that the app is working well on your shop, and please don't hesitate to reach out in the future.
Nov. 5, 2024
Great app! Very easy to use. I had the app up and running with gifts within 20 minutes of installation.
Thank you for your wonderful review and please don't hesitate to reach out if you run into any issues!
Nov. 3, 2024
So far a great solution for us!
Thank you for sharing your review! We're looking forward to supporting your shop.
Oct. 22, 2024
Very simple to use but very effective APP with great informational displays. Plus Excellent and very responsive Customer Service!
Thank you for supporting our app with your review! We hope that the app will continue to drive value for your customers and we look forward to working with you in the future.
Aug. 22, 2024
Great app, easy to setup and install! Customer support was fast and responsive!
Thank you for posting your review! It was a pleasure for our team to assist you and we look forward to working with you in the future.
May 16, 2024
Ich kann die App nur weiter empfehlen. Den Support, welchen ich von Vlad bei der Einrichtung erhalten habe, war einfach nur spitze. Er hat mir direkt auf meiner Homepage weiter geholfen und Anpassungen in meinem Sinne vorgenommen, anstatt einfach nur zu beschreiben wie es gehen könnte. 5 von 5 Sternen mehr als verdient! Danke
Vielen Dank für das Veröffentlichen Ihrer großartigen Bewertung! Es war uns eine Freude, Ihnen zu helfen, und wir freuen uns darauf, auch in Zukunft mit Ihnen zusammenzuarbeiten.
May 13, 2024
Goede app en super behulpzaam helpdesk.
Thank you so much for sharing your review and we look forward to working with you in the future.
April 9, 2024
Great app, great support! 100% recommend!
Thank you for sharing your review! We're happy that the app is meeting your needs and we look forward to working with you in the future.
March 22, 2024
A great Free Gifts app! Easy to onboard, easy for a non-developer to set up and use consistently. Customers are always happy with the auto-load and it provides tools to customize the free gift for different countries. I had a question about our country set up and was able to chat with support and had solved the question in minutes. Would recommend!
Thank you for your amazing review! We are happy that the app is meeting your needs and we look forward to working with you in the future.
April 1, 2024
Update They contacted and fixed the issue. After half a month of testing, the problem has been solved and work stably, so I am willing to change my review. ---- I have been using this app for several months. When I first started using it, I found that adding it to the top of side cart would cause the "check out" and "view cart" buttons to be pushed out of the screen. In this way, customers could not continue to process order, so I contacted the support staff. First time they solved the problem very professionally and told me that it needs to be added to the product section I never edit this setting after that. But one day I found that I could no longer see the widget in the side cart. I tried several times but unable to save it after adding to product section And yesterday, I started an Easter sale and this widget was necessary for me, so I asked support again to deal with it. They changed my setting and added the widget on top side cart while I was sleeping, causing the customer can’t find the button to check out after add to cart! ——Because the "check out" button in side cart was pushed out of the screen! This time period is a very important trading time for the store. It is really a very bad service!
We are very sorry about our mistake. A junior team member was doing a routine check and despite their best intentions they reconfigured your custom-configured widget in a way that resulted in the issue that you experienced. We have taken this very seriously. We released a feature which ensured that custom-placed widgets are no longer be editable. We are improving our team's knowledge base to help new team members get up to speed faster. Finally, we re-configured the custom widget correctly so you can keep using the app. Let us know if there is anything else we can assist you with.
Feb. 28, 2024
An amazing app with an exceptional team. I tried many apps but couldn't find one quite like this app at a good price. Would recommend and use it for our other websites. I was struggling to integrate this app but the team helped me every step of the way.
Thank you for posting your amazing review! We appreciate your business and we look forward to working with you in the future. Please don't hesitate to reach out.