Dr. Free Gift & BOGO
Dr. Free Gift & BOGO Shopify App- Auto Add Gifts
Rating
4.8
feedback
97
chart
#841
All reviews
Rating Breakdown
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May 25, 2023
Fast and helpful customer support. The application is working ,we have seen conversion increase by just promoting simple free shipping.
Thank you for your wonderful review! It was a pleasure for us to assist you and we look forward to working with you in the future. Please don't hesitate to reach out!
May 25, 2023
Just WOW! We are now successfully using this app on our second store and the functionality is just extremely good. We requested a small feature and 1 hour later we received an email from the head-developer "Yavor Milchev", that the requested functionality was built into the app and updated to our store. It worked after the first try. If anyone is looking for a bug-free "Free-Gift-On-Cart"-App, you will miss out if you wont choose this one.
Thank you for posting your amazing review! It was a pleasure for us to assist you and we look forward to working with you in the future. Please don't hesitate to reach out when you need help.
May 16, 2023
The customer service from Yavor was excellent and the information provided was very thorough and insightful!
Thank you so much for sharing your review! It was a pleasure for us to assist you and we look forward to working with you in the future.
April 11, 2023
The only app I could find that allows you to advertise on site a buy X get X offer in Shopify and automatically add the free gift to cart. Does this at an accessible price point and in a simple way!
Thank you for your wonderful review! We're very happy that you liked our app and please don't hesitate to reach out if you need our help.
April 5, 2023
Excellent, helpful, and quick support – they solved our issue within a few hours after reporting it. Super fast!
Thank you for your wonderful review! It was a pleasure for us to help make the app work better with your custom theme and we look forward to working with you in the future.
April 2, 2023
This app is not showing in my store. Please help! I installed it and want to make sure it's going to show. Right now it's not showing.
Thank you for posting your review! While we resolved your issue shortly after the review was posted, we just released the permanent solution. The issue was that you had switched the app to App Embed mode, but didn't actually enable the App Embed in the Shopify Theme Customizer. Going forward the app will detect this scenario and continue to operate in non-App Embed mode until the App Embed is actually enabled. I hope that our service and the app is meeting or exceeding your expectations and I look forward to working with you in the future! Please let us know if there's anything else we can assist with.
March 28, 2023
Simple and comprehensive plugin! It really covers all our needs with gifting/checkout incentives. Very thoughtful, customizable design with great support!
Thank you so much for sharing your wonderful review! We're very happy that the app is working well for you and we look forward to working with you in the future.
March 24, 2023
Fantastic app! The functionality of the app works well and provides a great customer experience. The support team was so helpful in customising our widgets, to suit our store. They really went the extra mile. So, thank you!
Thank you for your amazing review! It was a pleasure for us to assist you and we look forward to working with you in the future.
March 15, 2023
Absolutely amazing experience with this app! They were on top of activation and helped us out with our custom theme for two days straight to get it 100% how we wanted it. They even worked on some of my theme settings to fix some issues. Above and beyond service and the app works amazingly. The gift bar looks beautiful and fits our theme perfectly. It functions perfect in cart and doesn't allow customers to cheat the system. With the implementation being such a breeze I can only imagine how easy this will be for a stock Shopify store. Highly suggest the app and the staff are fantastic.
Thank you for sharing our wonderful review! We appreciate your business and it was a pleasure for us to help set up the app to work well with your custom theme. Please don't hesitate to reach out in the future.
March 14, 2023
La aplicación funciona correctamente cuando se crea una oferta para ofrecer un regalo en los pedidos, cuando sucede un problema el soporte te ayuda a resolverlo
Thank you for your review! It was a pleasure for us to assist you and we look forward to working with you in the future.
Feb. 27, 2023
I appreciate those All‑in‑One apps which are compatible with my every theme and well-performing at the front store!
Thank you for your wonderful review! We appreciate your business and look forward to working with you in the future.
Feb. 18, 2023
I was looking for hours for the right free gift app. Most of them don't have the auto add to cart feature like this one does and all of them didn't have exactly what I needed. Not only is this app is exactly what I needed, it also seamlessly integrated with my theme and other apps. It has more options than any other free gift app. I asked for a special request and Yavor perfectly fulfilled it within minutes! Literally had an email 5 minutes later saying he had coded in what I asked for! 100/100 app! Awesome support. I use their other apps on my store too.
Thank you for sharing your amazing review! We're very happy that the app is meeting your needs and please don't hesitate to let us know if you have any questions of need any help.
Feb. 6, 2023
I had some issues getting my widget to update after I installed a new theme. I contacted support and they were able to not only explain what the problem was, but correct it for me within hours of reaching out. Love this app and their great customer service. Highly recommend!
Thank you for sharing your wonderful review! It was a pleasure for us to assist you and we look forward to working with you in the future.
Jan. 30, 2023
So far we're very happy, great customer service and the app does exactly what we needed. Keep it up :)
Thank you for your wonderful review! We're very happy that you liked the app and we look forward to working with you in the future.
Jan. 22, 2023
as soon as I installed the app and created a free gift I received a flood of people to my website and they were some how ordering free gifts without making purchases all while the app was supposedly disabled. I had to completely delete to app to make it stop.
We're sorry to hear that you had issues with the app. When used in draft order mode, the app makes it 100% impossible for customers to purchase the free gifts directly. Since draft orders have a variety of side effects, our app allows shop owners the benefit to have free gifts without draft orders (which is a toggle in the app settings page). Rarely, this normally beneficial feature can result in what you saw - if the app's gifts (which are normally hidden products) also happen to be promoted by another app/other code, or get published in external sales channels, then it may give customers to ability to purchase them directly. While the app itself does not have the ability to prevent the above, we would be happy to investigate this for you and to explain all the configuration changes that you can do in order for fraudulent orders to not continue to happen. Please reach out to us at [email protected] and we'll be happy to help remedy the situation. UPDATE: We unfortunately never received a reply from you.
Jan. 18, 2023
great! helps with conversions a lot my store oav went significantly higher, this is a most! great widget !!
Thank you so much for sharing your review! We're happy to hear that the app is working well for your shop and we look forward to working with you in the future.
Jan. 18, 2023
Just purchased the subscription and loved how easy it was to set up. It's a great add-on to our website and their customer service team is very quick with responses. The only complaint I have is it not being able to integrate with our app. I wish they could add that on, but for our website it is more than enough!
Thank you for posting your review! It was a pleasure for us to assist you and we look forward to working with you in the future. Indeed, since your mobile app is a completely separate software (Shopney), standard Shopify apps would not be executed inside it. We hope that in the future there will be a way for Shopify mobile apps to run online store apps.
Jan. 13, 2023
I tried three different apps before this one and I had to delete them all. This one works! And the customer service was prompt and anticipated my needs. They just fixed the small tweaks I needed! Totally recommend!
Thank you for sharing your review! We're very happy that the app worked well for you and it was also a pleasure for us to assist you. We look forward to working with you in the future.
Jan. 8, 2023
I've got one word for this app: Perfect! I was able to set up my free gifts and the progress bar seamlessly, and the support is top-tier. I received support from the app developers, very efficiently, on multiple occasions. I would definitely recommend this app!
Thank you for writing your amazing review! We are always happy to help and we look forward to working with you in the future. Please don't hesitate to reach out!
Dec. 21, 2022
Phenomenal app! One of the easiest and most intuitive implementations we've experienced. We love that in addition to the gifted product option, we can offer easy incremental discounts based on spend without needing to give our customers multiple codes. PLEASE develop a bundling and "shop the look" app--we'd love to use one from this developer!
Thank you for your amazing review! We really appreciate your support for our app and we're happy that it's meeting your shop's needs. Please don't hesitate to contact us when you need help with the app.