HUE Free Gifts Upsell

Thank you so much for your kind words and recommendation! We’re thrilled to hear that the setup was easy and that both Amrutha and Smrithi could guide you through the process completely. Your support means a lot to us. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

Thank you so much for your kind words We're delighted to hear you've had a great experience with both the app and our support. It truly means a lot to know I was able to help. Your feedback motivates our team to keep improving and provide the best support possible. We really appreciate you taking the time to leave this review. Thanks again for your support! In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

Thank you so much for your wonderful feedback. Thank you for your trust and support. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

Thank you so much for your wonderful feedback! We’re delighted to hear that HUE Free Gifts Upsell has helped boost your store’s average order value and that the app is working perfectly for you. We’re especially glad that Amrutha’s kindness, professionalism, and dedication stood out during your support experience. Your appreciation means the world to our team and motivates us to keep delivering excellent service. We truly value your recommendation and look forward to supporting your continued success with HUE Free Gifts Upsell! In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

Thank you so much for your kind words! We’re delighted to hear that you’re enjoying HUE Free Gift Upsell and finding it valuable for your store. Your support means a lot to us, and feedback like this motivates our team to keep improving and delivering the best experience possible. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

Thank you so much for your wonderful feedback 😊 We’re delighted to hear that you’re enjoying the app and finding it valuable for your BOGO offers. It’s also great to know that our support team has been responsive and helpful throughout your experience. Your recommendation truly means a lot to us 💙 In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

Thank you so much for taking the time to leave us a 4‑star review. We truly appreciate your feedback and are glad to know you had a positive experience with us. Your input helps us improve, and we’d love to learn what we could do to make your next experience a 5‑star one. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

Thank you so much for your kind words! 💙 We're really happy to hear that you had a great experience with our app support. Smriti will be delighted to know that her assistance made the process smooth and easy for you. Providing clear guidance and making things simple for our users is always our priority, and your feedback truly means a lot to us. Thank you again for your support and for taking the time to share your experience! 😊 In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

Thank you so much for your kind words! 😊 We’re really glad to hear that you’re enjoying the app and found our customer support cooperative and helpful. Your recommendation means a lot to us, and we’re always here if you need anything further 💜 In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. -Helixo Support Team

Summary: UI issues were due to store-specific widget placement; response was delayed due to a festive holiday, though support was active. Hi, I’m really sorry for the experience you had - I completely understand how frustrating this must have felt. From our review, the issues you faced (claim gift section blocking the page were largely due to how the widget was positioned on your theme. In certain placements (like header), this can affect how the UI behaves. With the correct positioning, these issues can be resolved and are not something most merchants experience. Regarding support, there was a delay due to a festive holiday, but our team was still actively responding and trying to assist you. That said, we agree we should have been faster and clearer in diagnosing and fixing this for you. We also noticed the app was uninstalled quickly, which didn’t give us enough time to complete a full live check and fix everything for you. We’ve taken this seriously and are improving: 1. Clearer guidance on widget placement to avoid UI conflicts 2. Better handling of offer display across cart/products 3. Improvements around claim experience and usability If you’re open to giving us another chance, I’ll personally take ownership and ensure everything is set up correctly for your store. Thank you for your honest feedback - it truly helps us improve. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. Warm Regards, Athira Customer Support Lead at Helixo

Thank you so much for your kind words! We’re really glad to hear that you found the app easy to use and our support helpful. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

Thank you so much for your kind words! We’re really glad to hear that you found the app easy to use and our support helpful. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

Thank you so much for your kind feedback! We're really happy to hear that Amrutha was able to resolve your website issue quickly. I'll be sure to share your appreciation with her — it will definitely make her day! If there's anything you'd like to refine further, you can reach us at [email protected] or via our in-app chat. - Helixo Support Team

Thanks a lot for your kind feedback. Glad we could respond quickly and get the issue sorted for you! We always aim to resolve things as fast as possible. If there's anything you'd like to refine further, you can reach us at [email protected] or via our in-app chat. - Helixo Support Team

Thank you so much for the amazing 5-star review! 🌟 We’re thrilled to hear that you’re enjoying the app and truly appreciate your support. It means a lot to our team to know that the features and experience are making a positive impact on your store. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

Thank you so much for the amazing 5-star review! 🌟 We’re thrilled to hear that you’re enjoying the app and truly appreciate your support. It means a lot to our team to know that the features and experience are making a positive impact on your store. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

Thank you so much for your incredibly kind words! We're thrilled to hear that you had such a positive experience with us. Your feedback means the world to us, and we're delighted that we could meet or exceed your expectations. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

Wow! Thank you so much for your amazing review! We are absolutely thrilled to hear that you have been using our apps for a while now and that they have been a valuable addition to your store. Once again, thank you for your kind words and for choosing our apps. Your satisfaction means the world to us! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

Thank you so much for taking the time to leave a review! We're happy to hear that you enjoyed your experience with us and we hope to see you again soon. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team