Free Shipping Bear
Free Shipping Progress Bar
Rating
4.4
feedback
46
chart
#662
All reviews
Review RSS Feed
Sept. 4, 2025
Bad service, Maria contact me and would access on our account with access on all settings we have, included Finance, Orders, Customers and more, very strange. After this we contact here and she told us, you can do the problem by yourself, I send you the setup link... Thanks for nothing.
I’m sorry to hear about your frustrations with the support you received. We truly value your feedback and are always working to improve the service we provide. Our goal is to deliver a smooth, efficient experience for every client, and we’re committed to offering the best support possible. We’ve investigated this matter and our team will be reaching out shortly to assist further. In the meantime, please don’t hesitate to contact us if there’s anything else we can help with we’re always here and happy to support you. Kind regards,
March 15, 2024
Never been appalled at the lack of training their support team has - simple troubleshooting and they cannot figure out how to manage an app. They just ignore the problem when bigger problems arise. I would not recommend this company for anything. They need to focus on services rendered instead of charging people
Hey there, Just to clarify, this app is 100% free as stated in the title of the app. Our support worked to fix your issue, however, you refused them access to your store and therefore gave no path to resolving the issue. I think the other 75 five star reviews will testify to a team that dedicates itself to giving customers like yourself extremely high value for a free app. As always, we would be happy to have you back and are available to assist you through email or live chat with any question or concern if you decide to use the app in the future. Aaron, Product Manager