comingcoming review for Eggflow: Instant Traffic
Dec. 27, 2024
1.Unjustified Charge: I was still within the 7-day trial period when the charge was made. This deduction is unreasonable and violates the trial terms. 2.Poor User Experience: The application performed terribly during the trial. The interface was chaotic, with misplaced or missing buttons, making it impossible to navigate or use. Unfortunately, I was unable to upload screenshots of the disorganized interface to further demonstrate how poorly designed the application is. 3.Terrible Customer Support: The customer support experience was unacceptable. No reliable contact information was provided to address my concerns, leaving me completely unsupported. This experience has left me convinced that this service is misleading.
Hi Hong Kong SAR Thank you for sharing your concerns with us. 🌟 We’re truly sorry to hear about your experience, and we appreciate you bringing this to our attention. 1️⃣ Unjustified Charge: We take billing issues very seriously. If you were charged during the 7-day trial, this is not in line with our policy, and we deeply apologize for any inconvenience. 🙏 Please reach out to us at support@eggflow.com, and we will investigate this matter immediately and issue a refund if necessary. 💳 2️⃣ Poor User Experience: We’re sorry to hear that the app didn’t meet your expectations during the trial. 😔 A chaotic interface is the last thing we want our users to encounter. Your feedback about the navigation and button placement is very helpful, and we’re already working on improving the interface to make it more user-friendly. If you could share additional details (if possible), it would help us refine the experience even further. 🚀 We want to make this right for you. Please don’t hesitate to contact us directly so we can assist you further and ensure a better experience moving forward. Thank you for giving our app a try, and we’re committed to improving based on your valuable feedback. 🙏 Warm regards, Felicia 🌟 Eggflow Support Team
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