Voiceopin International: Child Abuse Information & Online Shopping Center review for Easy Watermarks | Engage

1 / 5

Nov. 21, 2019

THEY WOULDN'T EVEN RESPOND TO US AND WHEN THEY DID...THEY TOLD US THAT WE WOULD JUST HAVE TO PUT IN NEW PICTURES BECAUSE THEY COULDN'T DO ANYTHING. We can only tell you what happened to us. We used the app...wanted to take it off but what happened is that it is not possible to remove the watermarks once they are on your pictures. Now, we have to reload all of the pictures in our store because of this app. Response to App Developer's comments. You aren't going to pull this and get away with it. You told us that we had to put in "dnw". For two weeks, you wouldn't even respond to us...then when you finally did, you told us that we would just have to go in and LOAD NEW PICTURES. Even when you contacted you and told you that we had changed the marking percentage to 0, the watermark still showed up the same. When we tried taking out the word and leaving nothing, it still wouldn't take off the watermark. We told you you all of this and you IGNORED US UNTIL WE POSTED THIS COMMENT. THEN YOU BECAME SO CONCERNED ABOUT US. P.S. They are more concerned about their negative reviews than they are concerned about our products and the problems that their app is causing us

Using app

About 1 month

Total reviews

2

Average rating

3.0

Developer Reply

Hi, this app isn't compatible with 3rd party photo compression and similar apps. If your photo filenames are changed (by another app) then our backups will go out of sync. This information is presented on the membership purchase page and the FAQ. We always take these types of issues seriously. As such, we also offered another idea to help you easily restore your photos but it was declined.

Easy Watermarks | Engage for Shopify
Easy Watermarks | Engage
4.7 star
466 reviews

Easy Watermarks for Shopify

Developer
Shopify App Store