Crafts N Chisel India review for Easy Watermarks | Engage
Aug. 31, 2020
Update: Thank you Jason for getting in touch, appreciate your help. I am really upset after using the app. I used the app to watermark products on my website. To my surprise, it changed all the product images to 1st image and on restoring the image and deleting the watermark, all product images changed randomly deleting original images. I had to spend 5 hours deleting every image and again uploading all the images. Further, after messaging twice to the company, I didn't hear back from them. Really bad experience.
Sorry to hear you had this issue. This is usually caused by a conflict with a third party app that automatically updates product photos, such as a compression app, or other product photo app. Its also important to always test your settings on some individual products and verify the results. We have 1000s of satisfied users, and whenever we encounter an issue, we always take the time to troubleshoot and fix any problems. We sent you a email within hours of receiving your message, but did not receive any response from you. We provided you with a refund and you seemed satisfied with that result. If you want to use our product, its always best to be patient and follow the process to get the right result in the end. Best of luck
