Trucks R Us review for FreightClub | Ship LTL&Parcel
5 / 5
Sept. 21, 2023
Zero customer support. A carrier charged me almost $1,000 in overages. Freight Club can’t seem to explain exactly why I was charged this and doesn’t seem to have any well procedures for handling overages/refunds. To make matters worse, Freight Club takes days to respond to each email, then a different person responds to each message (and clearly doesn’t read the full message history), and will not provide support by phone.
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