FreightClub | Ship LTL&Parcel
Freight Club has received mostly positive reviews from ecommerce merchants who have installed the app on their online store. Users appreciate the easy integration with Shopify, efficient syncing, and great customer support. The team at Freight Club is praised for being responsive, proactive, and helpful in resolving any issues that arise. The app is described as ideal for managing LTL Freight Shipping, saving time, and streamlining operations. However, there are a few negative reviews highlighting concerns about billing practices, lack of explanation for additional fees, slow response times, and issues with customer service.
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Jason, Malcom, and the entire FC team have been incredible. Great communication & their application is ideal, easy to use and syncs perfectly with Shopify.
Our experience with Freight Club has been nothing short of excellent. From day one, their team has been responsive, proactive, and easy to work with. Any time we’ve had a question or needed support, they’ve handled it quickly and professionally. They’ve made the shipping side of our operations far more efficient, and we genuinely value the relationship we’ve built with them.
Very easy to use and sync with Shopify! Support is great as well, quick to respond and always determined to find out a solution.
Freight club is the most seamless LTL Freight Shipping app we have used. I am very thankful I found these guys and didnt have to recreate every order manually through some freight forwarder everytime I need to ship an order.
User BEWARE! This company has shady billing practices and will bill you for additional fees afterwards that are not true the one they use all the time is limited access, which should be illegal to charge because we have 10 loading docs with trucks coming in and out daily and they have tried to charge this multiple time and when you try to dispute this with overages you get the runaround for months (yes months) which they are hoping you will give up but some of these charges are $100 -$300 which will add up and that I feel is their shady tactics, if you also get this please email it to your attorney general so hopfully enough of us can get this and stop them from this bad practice
Thank you for your feedback. We take your concerns seriously and are committed to providing transparent and fair billing to all our customers. Your case has been escalated, and our Senior Management team will contact you to address your concerns and work toward a resolution. Thank you for your understanding and patience. The Freight Club Team
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