FreightClub | Ship LTL&Parcel

Get enterprise rates & ship LTL and parcel with 35+...

Rating

4.7

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Reviews

Chart

#3,298

Shopify

All reviews

Rating breakdown

5 83% (10 ratings) 4 0% (0 ratings) 3 8% (1 ratings) 2 0% (0 ratings) 1 8% (1 ratings)

Reviews with text

100% (12)

Review RSS feed

1 / 5 Share

Dec. 28, 2021

Customer service is horrible. they are untrustworthy and don't stand behind their customers. i will not be using this service any longer. a shipment company damaged and incompletely delivered my items to a customer more than once. i reported this same company a few times and freight club did nothing about it. took over 7 months to lead me on and deny my claim when the shippers admitted responsibility for the damage. I cannot recommend this company until they fix their customer service.

Store Using app Total reviews Average rating

Fitness Equipment Now Over 1 year 7 3.6

Developer Reply

Thank you for your review. We are incredibly sorry that you had a negative experience. I have tried to reach you by phone and email to offer assistance, and I hope we can connect soon. If you did not receive my direct email communication, please reach out to [email protected], and we will be happy to set up a call. Thank you!

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