Fitness Equipment Now review for Freight Club
Dec. 28, 2021
Customer service is horrible. they are untrustworthy and don't stand behind their customers. i will not be using this service any longer. a shipment company damaged and incompletely delivered my items to a customer more than once. i reported this same company a few times and freight club did nothing about it. took over 7 months to lead me on and deny my claim when the shippers admitted responsibility for the damage. I cannot recommend this company until they fix their customer service.
Thank you for your review. We are incredibly sorry that you had a negative experience. I have tried to reach you by phone and email to offer assistance, and I hope we can connect soon. If you did not receive my direct email communication, please reach out to [email protected], and we will be happy to set up a call. Thank you!
