ClickShip | Shipping Platform
Discounted Shipping Rates for parcel and LTL Services
Rating
4.6
feedback
152
chart
#416
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
1%
-
Less than a month
12%
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Less than a year
46%
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More than a year
39%
Reviews Summary
The reviews for the Clickship/Freightcom app are overwhelmingly positive, with users praising its ease of use, affordability, and excellent customer service. Many users appreciate the seamless integration with Shopify and the ability to import orders from multiple platforms. The app's feature of automatically populating package dimensions for each SKU and providing competitive shipping rates has been highlighted as a major benefit. Users also commend the dedicated account managers, such as Mawiz and Maythum, for their exceptional support and assistance in setting up accounts and resolving issues. However, there are a few negative reviews mentioning billing discrepancies and challenges in disputing charges.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 28, 2024
I have been using Clickship/Freightcom for more than 4 years and I can say that service is fantastic. If ever you encounter any problem, they will do their best to correct it. We have been using it via Woocommerce, and it was working well, and now with Shopify, and it's also going really well. Really easy to use for a really affordable price with competitive rate! Thank you!
May 23, 2024
We just started using ClickShip / Freightcom in the past month or so. It has been an incredibly smooth, easy experience. I would recommend this to anyone, but especially small businesses who are struggling with the high costs of shipping. It has been a struggle for us to navigate the hardships of having an online store with the costs of shipping as a small business and this website has been a saving grace and has saved us time and money in the process. Specifically, Anish, who set us up on the site and assisted us with integrating their shipping platform to our Shopify store to make things more seamless for us. No more copying & pasting addresses, it is already integrated into the order info for you. In our case we just enter the shipping box size we choose and find rates and book our pick up all in the same place. Do not wait to switch to them. Anish has checked in with us multiple times throughout the process and continues to make sure we are enjoying the platform and encourages us to reach out if we need anything . His customer service has been incredible. 10/10 recommend.
Jan. 4, 2024
I've been using Clickship for a few years and I absolutely love it. I love how order details from Shopify and Amazon are imported automatically, and I can save my package dimensions to auto-populate for each sku. It's super easy and great pricing! One click of a button and the label is purchased, the order is automatically fulfilled with tracking in the appropriate Marketplace, and customer service is really great too :) Everyone is friendly. Highly recommend!!
Oct. 12, 2023
The app is seemless and always has our list of orders ready to go on ClickShip ready for fulfillment. The information comes across accurately and the app also does a clean feedback to Shopify to close out the order with tracking information. The preview of the order in-app helps a lot with quick reviews!
Oct. 5, 2023
ClipShip provides reliable and efficient shipping options for my ecommerce store. Their online app is simple to use and to navigate. I appreciate Mawiz my account manager for setting up my account and for his after-sale service and support. I highly recommend anyone looking for cheaper shipping option to try using this company.
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