ClickShip | Shipping Platform for Shopify

ClickShip | Shipping Platform

Discounted Shipping Rates for parcel and LTL Services

Rating

4.6

feedback

179

Reviews

chart

#491

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    1%
  • Less than a month
    17%
  • Less than a year
    63%
  • More than a year
    18%

Reviews Summary

Clickship is highly praised by ecommerce merchants for its ease of use, affordable shipping rates, and excellent customer service. Users appreciate the seamless integration with Shopify, the ability to choose from multiple carriers, and the savings on shipping costs. Account managers like Brandon, James, Pamela, and Suzanne are highlighted for their exceptional support and responsiveness in resolving any issues that arise. However, some users have mentioned occasional bugs with label cancellations that require contacting tech support. Overall, Clickship is recommended for businesses looking for a reliable and user-friendly shipping solution with great rates and dedicated account managers.

Highlights

Ease of use and integration with Shopify
Affordable shipping rates and savings
Excellent customer service and responsive account managers
Occasional bugs with label cancellations
Seamless management of shipments and multiple carrier options

Rating Breakdown

  • 5
    84% (151 ratings)
  • 4
    4% (8 ratings)
  • 3
    2% (3 ratings)
  • 2
    4% (8 ratings)
  • 1
    4% (8 ratings)

Reviews with Text

  • 99% (177)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 5, 2025

During the Canada Post strike in 2024 our business was looking for alternative shipping options that were affordable. We were sent to Clickship via a friend and quickly found how easy it was to use, being integrated right into our Shopify store. Shipping rates were reasonable and a huge sigh of relief for our small business. When I emailed for support James Lang was our representative and helped me answer my MANY slightly panicked questions and has been exceedingly helpful with any questions I have had going forward!

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We’re so glad ClickShip has made shipping easier for your business and that our team was able to support you when you needed it most.

5 / 5 Share

Nov. 2, 2025

Amazing app and staff! You have a problem? THEY ARE ON IT! But I'll tell you right now, there are not very many problems. We have issues with the couriers not picking up on time but that has nothing to do with Clickship. I send them and email with any issues and they take care of it immediately. I don't have to contact the couriers individually. Suzanne from Feightcom (same company) actually called me to introduce herself. Any problems, I can call her directly. Amazing service!! The shipping is so easy too. Everything is seamless with our Shopify store. The integrations is so good. As soon as I print the label, our Shopify store marks it as fulfilled. There are a few bugs with the cancellation of a label sometimes. A pop-up says it's not working and to contact tech but once I do, they take care of it right away. They save us an average of about $5 on each shipment. Some are $10 difference!!

Store

Gentle Moose

Using app

Over 1 year

Developer Reply

We truly appreciate your thoughtful feedback! We’re happy to hear ClickShip has been reliable for your Shopify store and that our team has been there whenever you’ve needed assistance.

5 / 5 Share

Nov. 2, 2025

Brandon has been an absolute blessing to have as an account manager. No problem is too big or small, and he goes above and beyond assisting with the issues that arise. I've had him call me numerous times to communicate important issues and walk me through problems that I've encounter with couriers and general shipping pains. It's so nice knowing that I have a trustworthy and knowledgeable partner that's willing to go the extra mile for my business. I'm so glad that my friend recommended Clickship to me or else I'd still be stuck shipping with Shopify and getting their abysmal rates. Thanks Brandon, you're a champ!

Store

Holy Duck Chili Oil Ltd

Using app

Over 1 year

Developer Reply

Thanks so much for your kind words! We’re delighted to know our team has provided the guidance and support to help make your shipping experience smooth and stress-free.

5 / 5 Share

Oct. 31, 2025

Brandon at Clickship has been incredibly helpful in both getting us setup and providing ongoing support. We are saving a ton of money compared to the previous app and setup we were using. Very easy to use, we recommend Clickship to all of our small shop friends!

Store

Só Luxury

Using app

About 1 year

Developer Reply

Thanks so much for sharing your experience! We’re thrilled to hear ClickShip has been saving you time and money and that our team has been helpful along the way.

5 / 5 Share

Oct. 30, 2025

ClickShip has been an outstanding shipping platform for our business! The system is incredibly easy to use, intuitive, and straightforward — it makes managing our shipments simple and stress-free, especially with the recent updates for shipping to the USA. A special thank-you to Brandon Ferguson, who has been exceptional to work with. He’s always quick to respond, proactive, and genuinely committed to helping us with any questions or issues we’ve had. His professionalism and dedication have made a huge difference in our experience. Overall, ClickShip provides excellent service and support, and I highly recommend them to any business looking for a reliable and user-friendly shipping solution!

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this amazing review! We’re so happy to hear ClickShip has made your shipping smoother and that our team has been able to provide great service and support.

All reviews

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