All reviews

Rating Breakdown

  • 5
    88% (133 ratings)
  • 4
    4% (6 ratings)
  • 3
    1% (2 ratings)
  • 2
    2% (3 ratings)
  • 1
    5% (8 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 28, 2024

I have been using Clickship/Freightcom for more than 4 years and I can say that service is fantastic. If ever you encounter any problem, they will do their best to correct it. We have been using it via Woocommerce, and it was working well, and now with Shopify, and it's also going really well. Really easy to use for a really affordable price with competitive rate! Thank you!

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

May 23, 2024

We just started using ClickShip / Freightcom in the past month or so. It has been an incredibly smooth, easy experience. I would recommend this to anyone, but especially small businesses who are struggling with the high costs of shipping. It has been a struggle for us to navigate the hardships of having an online store with the costs of shipping as a small business and this website has been a saving grace and has saved us time and money in the process. Specifically, Anish, who set us up on the site and assisted us with integrating their shipping platform to our Shopify store to make things more seamless for us. No more copying & pasting addresses, it is already integrated into the order info for you. In our case we just enter the shipping box size we choose and find rates and book our pick up all in the same place. Do not wait to switch to them. Anish has checked in with us multiple times throughout the process and continues to make sure we are enjoying the platform and encourages us to reach out if we need anything . His customer service has been incredible. 10/10 recommend.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

I've been using Clickship for a few years and I absolutely love it. I love how order details from Shopify and Amazon are imported automatically, and I can save my package dimensions to auto-populate for each sku. It's super easy and great pricing! One click of a button and the label is purchased, the order is automatically fulfilled with tracking in the appropriate Marketplace, and customer service is really great too :) Everyone is friendly. Highly recommend!!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 12, 2023

The app is seemless and always has our list of orders ready to go on ClickShip ready for fulfillment. The information comes across accurately and the app also does a clean feedback to Shopify to close out the order with tracking information. The preview of the order in-app helps a lot with quick reviews!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2023

ClipShip provides reliable and efficient shipping options for my ecommerce store. Their online app is simple to use and to navigate. I appreciate Mawiz my account manager for setting up my account and for his after-sale service and support. I highly recommend anyone looking for cheaper shipping option to try using this company.

Using app

12 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 5, 2023

Clickship is the best shipping app! It’s very user friendly and they offer the best rates. Mawiz helped me setup my account and is available whenever I have any questions. I highly recommend using the clickship app.

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 5, 2023

Cheaper and easier to use than other platforms that we've tried before, and the integration with shopify is fantastic. They gave us a dedicated account rep, and support from Mawiz has been great. Highly recommend trying it out.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2023

Started using Click Ship and this app about a year ago... The set up was quick and easy, Mawiz was super helpful, and has been my go to for questions since signing up. The app itself makes shipping super easy. It is integrated into my shopify store... and the orders and addresses are connected so no need to reenter. Its super easy to use... and the best part is the rates are reasonable.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2023

It has been our solution for shipping larger items, international shipments, and next-day deliveries. Bonus point we also get free envelopes and thermal labels with them.

Store

Trinken

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2023

Clickship is a great shipping app that has made my shipping so much easier and helped my business tremendously. Firstly, I get live rates from ClickShip for various carriers on my website so customers can pay the exact amount and I am neither overcharging or undercharging customers by using manual shipping rates. Secondly the rates I get from ClickShip are great, they have helped me reduce shipping costs and offer better pricing to customers Thirdly, its easy to use. It integrates well with Shopify and on the ClickShip platform I can see orders from multiple Shopify stores together and ship them out from there. Fourthly, customer service from Mawiz Kidwai, my account rep has been great. He is always very helpful, and any issues I have, he has followed up and resolved. I hope his dedication and professionalism is recognized by ClickShip There is a small issue with billing (overcharges from carriers) I have brought up with Mawiz and I am sure he will help me take care of it.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2023

Just started using this app recently and so far, so good. Prices compare favourably to a competitor app I was using. Fuad, my customer service rep, has been great, very helpful and responsive. Interface is pretty intuitive and any questions I did have were answered quickly.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2023

Click Ship has been a major game changer compared to shipping with Canada Post! Jordan Simmons has been so helpful and Is always there when I need help with anything! I would definitely recommend to any small business!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2022

Customer support is super helpful and supportive and this app really helped to drive down prices for shipping!

Using app

About 1 month

Total reviews

9

Average rating

4.4

5 / 5 Share

July 21, 2022

This app has not only provided a very convenient means of purchasing shipping labels, printing them, and scheduling pickup, but I also get far better rates from them than I was able to find elsewhere!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

June 8, 2022

The app gives me access to super affordable shipping rates that I would have never otherwise had. I can ship to US from Canada and offer rates lower than what stores in the US even offer. Website is well made and is often being updated. I once emailed in some suggestions for improvement and saw they had taken and implemented one just a day later. Mj is always super helpful if I have concerns or questions.

Using app

About 1 year

Total reviews

7

Average rating

4.0

5 / 5 Share

April 12, 2022

We have been using Clickship for years and have always found the customer service team to be super responsive if we have any issues with their system. We love that we can schedule our carriers through their system. They also handle issues with shipments that go missing. It's a pretty simple and seamless service to use.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2022

This app has improved our shipping costs to the customers 100%. To be able to have LTL loads with live cost is amazing. It has shown to improve our abandon carts as well. I highly recommend this app.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 13, 2021

I use this app to ship about 2/3 of my orders. Easy to print labels, schedule pickups and combine orders for shipping. I run 2 businesses on several channels and it integrates my Shopify and Etsy orders in one spot. Customer support is very quick to respond and are friendly and pleasant to deal with.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We're delighted to learn of your experience and we hope that you eventually ship all of your orders using our app. Happy shipping!

5 / 5 Share

Sept. 30, 2021

Very user friendly. I have tried other apps and found them very difficult to navigate. Customer service is also excellent. They reached out to me to see if I had any issues or needed help. I spoke with a woman named Lisa, she was incredibly helpful - took the time to go over many things and brought a few things to my attention that I didn't even realize I had screwed up. Highly recommend giving this app a go!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the wonderful review and for recommending ClickShip! Our support team will be delighted to learn how they've been able to help you be more successful using the platform and optimizing your shipping process. Happy shipping!

5 / 5 Share

Sept. 14, 2021

Great service and rates and Monti is awesome! We've been working with them for a number of months and rates are the best we've seen so far.

Using app

Over 2 years

Total reviews

3

Average rating

3.7

Developer Reply

Thanks for the review! We hope you continue to ship smarter and faster with ClickShip. Happy shipping!