All reviews

Rating Breakdown

  • 5
    84% (151 ratings)
  • 4
    4% (8 ratings)
  • 3
    2% (3 ratings)
  • 2
    4% (8 ratings)
  • 1
    4% (8 ratings)

Reviews with Text

  • 99% (177)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 14, 2025

Pamela McConnell has been absolutely outstanding! She’s always available — truly a one-call-away person who never fails to assist us. Her updates are consistent, clear, and timely, keeping us informed on every step of our shipments. She goes above and beyond to make the process smooth and worry-free. One of the best account executives we’ve ever worked with!

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing this wonderful feedback! Pamela will be so glad to know her dedication and support have made such a positive impact on your experience.

5 / 5 Share

Oct. 11, 2025

Great shipping rates, and solid support. Easy to use and integrate. Good rates even on LTL shipments. We are glad we switched.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great feedback! We’re happy to hear you’re enjoying our competitive rates and that the platform has been easy to use for your LTL shipments.

5 / 5 Share

Oct. 10, 2025

I have had a fantastic experience using Clickship for our shipping needs. The platform is easy to use, reliable and has made our shipping process smoother but, what truley sets Clickship apart is it's outstanding customer support. Her name is Pamela! I want to especially highlight pamela, who has been absolutely wonderful to work with. She is accessible, knowledgeable, patient and incredibly helpful every time I reach out. Whether it is a small question or a more complicated issue she takes the time to make sure everything is resolved. Pamela really goes above and beyond. I want to say Thank you to her publicly. We are grateful for her support and highly recommend Clickship to any other business looking for a new shipping platform to try. Tara

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

We’re so grateful for your kind words! Pamela will be thrilled to hear how much her support has meant to you. We’re glad ClickShip has made a positive difference for your business.

5 / 5 Share

Oct. 10, 2025

We LOVE ClickShip and our representative Suzanne! When she connected with us after the first Canada Post strike, she walked us through everything and made the change over so easy! The back end is so easy to use and connected easily to the back end of our website. I know without it we would be in a pickle to get our packages out to customers across Canada so we are super grateful. We have been referring our small business family and friends to ClickShip and reporting how great it has been for us to keep moving our packages easily. A game changer for all small businesses.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We’re so grateful for your continued trust! Suzanne will be delighted to hear her guidance made your transition to ClickShip an easy one.

5 / 5 Share

Oct. 10, 2025

Great for Shopify parcel shipping. Works clean, no nonsense. James handled everything from setup to follow-up and made sure we were good to go.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 9, 2025

James Lang has been great to deal with! Clickship has saved us many times the last year. Thank you!

Using app

11 months

Total reviews

14

Average rating

5.0

Developer Reply

Thank you for your kind words! We’re so happy James has been able to help and that ClickShip continues to support your business.

5 / 5 Share

Oct. 9, 2025

We have had significant savings and it's very user friendly. We are happy so far and have been using it for under a year so far. Our rep has been very responsive and helpful too.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate the great feedback! It’s wonderful to hear ClickShip has helped you save and that our team has been responsive and helpful.

5 / 5 Share

Oct. 9, 2025

Brandon Ferguson is extremely helpful, supportive, and very quick to help/solve any problems. He has always been there there to help and has been efficient at helping us navigate through ongoing strikes and shipping issues - as we are a small business, this has been imperative. The app itself is very user friendly and easy to work with. Would recommend this app to make your shipping procedures more efficient.

Store

Zennkai

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for such kind words! We’re so glad Brandon has been able to support your business and that ClickShip has been a valuable tool for your shipping.

5 / 5 Share

Oct. 8, 2025

We LOVE Clickship! It’s the BEST! We’ve been using them for over a year. If it wasn’t for ClickShip we wouldn’t even be able to ship to the US with all of the tariffs. ClickShip has walked me through everything to do with CUSMA. Our representative is Serena (Shipwithserena) and she’s been amazing with everything over this past year. Serena takes the time to literally call you and answer your phone calls to help you with ANY issue. She’s been a lifesaver. Shipping through Canada? The prices and convenient pickups can’t be beat. I promise, they aren’t paying me anything, I’m just really grateful for Clickship and my account rep Serena, I’ve NEVER experienced the level of customer service she’s given us.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We’re so happy to hear you’ve had such a great experience with ClickShip! Serena will be thrilled to know she’s made a positive impact on your business.

5 / 5 Share

Oct. 8, 2025

After Canada Post lost my trust last Fall, I have transitioned over to Clickship and have had zero issues. Great rates, easy label creation and helpful that it integrates with Shopify. I do use the Shopify platform for generating labels on Shopify orders, but I also send many packages that do not come through Shopify. They all go through Clickship. Thank you!

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

We’re delighted you’ve made the switch to ClickShip and are enjoying the results! Thank you for trusting us with your shipping needs.

5 / 5 Share

Oct. 8, 2025

I first started using Clickship a few months ago for the great rates and easy integration with Shopify. It's made a big difference in our ability to pivot with the ongoing changes with postal strikes and tariffs. My Account Manager has been exceptional with communications and helping me navigate the options during these changes. Kudos to the team for a great app and company to partner with.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the thoughtful review! We’re glad to hear our team has been able to support your business through those changes and challenges.

5 / 5 Share

Oct. 8, 2025

I'm new to Clickship and I am sure I needed more learning help than others but James Lang showed eternal patience and helped me get my first shipment off to my customer. I definitely plan to use them as my new "default" shipping option and I highly recommend them. Garry Logue

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

We’re thrilled to hear your onboarding went smoothly! James will be so pleased to know his guidance helped you get started successfully.

5 / 5 Share

Oct. 8, 2025

The app works well and it has great functionality. It's great to have so many carriers to choose from and ensure the lowest cost for shipping. James Lang who helped us set up our account was also extremely responsive and answered any questions we had whilst we were learning the system.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate the amazing feedback! It’s great to hear that James helped get your account set up and that ClickShip has been working well for your business.

5 / 5 Share

Oct. 8, 2025

The app works very well! No complaints after a year of use. James was super helpful getting everything set up and has been really quick in getting back to any questions I have had.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review! We’re thrilled that James and the ClickShip app have been such a help over the past year.

5 / 5 Share

Oct. 8, 2025

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the fantastic review! We’re happy to know ClickShip is making your shipping process easier and more efficient.

5 / 5 Share

Oct. 8, 2025

I just want to give a shoutout to Calvin Lau at ClickShip. He’s been super supportive and always quick to respond whenever we need help. Honestly, out of all the shipping platforms we’ve worked with, ClickShip has given us the best customer service, and Calvin makes the whole process so much easier. Really appreciate the way he handles things. HISTOLAB | GOTU SKIN CARE

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the shoutout! Calvin will be thrilled to hear your kind words. We’re so glad ClickShip has helped make things simpler for your business.

5 / 5 Share

Oct. 7, 2025

Suzanne Kehren has been incredibly supportive and helpful—especially as we navigate the challenges of new tariffs. The app itself is user-friendly, and the support we received during our transition from our previous shipping company was outstanding. Highly recommend!

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

We really appreciate your feedback! Suzanne will be happy to hear her support made such a positive impact on your experience.

5 / 5 Share

Oct. 7, 2025

The ClickShip app is super easy to use and makes shipping so much simpler. Couldn’t ask for better support! Also, huge thanks to Suzanne, my supportive contact person in Freightcom.She’s been super helpful and supportive every time I’ve needed assistance . Thank you!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

We’re so glad to hear you’ve had such a smooth experience! Suzanne will be delighted to know her support has been helpful along the way.

5 / 5 Share

Oct. 7, 2025

Clickship is my go to shipping partner. James Lang is an awesome rep & answers all my questions and solves issues in a very timley manor. I have looked at many other shipping platforms and Clickship beats them all including pricing. Satisfied customer

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

We’re thrilled to hear that ClickShip has become your go-to shipping partner! James will be so happy to know his support makes such a difference.

5 / 5 Share

Oct. 7, 2025

Clickship helps us maintain affordable shipping prices for our customers, expecially with larger items that would have a really high shipping cost. Shout out to James for reaching out to us, helping us through the set up, and advising on any issues we have.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate your kind words! It’s great to hear that James and the team have helped make your shipping more affordable and efficient.