All reviews

Rating Breakdown

  • 5
    84% (151 ratings)
  • 4
    4% (8 ratings)
  • 3
    2% (3 ratings)
  • 2
    4% (8 ratings)
  • 1
    4% (8 ratings)

Reviews with Text

  • 99% (177)
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5 / 5 Share

Oct. 7, 2025

Kristina at ClickShip is an absolute rockstar! She made my transition from another shipping app completely seamless and has saved my company a significant amount of money in the process. Being able to offer free shipping to customers while actually saving on those shipping costs is pure profit. I highly recommend ClickShip — and make sure to ask for Kristina!

Using app

About 3 years

Total reviews

5

Average rating

5.0

Developer Reply

We love hearing this! Kristina will be delighted to know she helped make your transition smooth and successful—thank you for recommending us!

5 / 5 Share

Oct. 11, 2025

EDITED REVIEW Below is the original review, which shortly after being published got me an email from my account representative looking to hear more about my appreciation. She was accompanied by the Director of Growth, and the three of us took had a dense 45-minute discussion about what could be improved and which improvements were just about to be rolled out. From the looks of it, it does seem like the user experience will be considerably improved, and I have to say I am looking forward to seeing them in action. Perhaps the most important aspect of this call was how the Clickship team and direction are dedicated to customer service, and this is all to their credit and goes a long way in terms of my appreciation of a supplier. ORIGINAL REVIEW: This app is great news for saving on shipping. I am hugely appreciative of all the costs saved over the past 2+ years. Customer service varies between "outstanding" and "meh". It really depends on who takes the call / email. Fortunately there's been more good than bad on average, so here goes one star. The other star removed, and that's the most important one in my opinion, is on the customer experience on the platform. There are some basic navigating functionalities that are missing (having to click "X" to close a certain window instead of clicking outside of it, having to click "Enter" to run a particular search instead of hitting the key, the clunkiness of the order page which cannot be sorted by any other parameter than date when it would be relevant to sort orders by selected carrier or store or tag, the impossibility to easily add just one manual order to the order page instead of uploading a csv, the fact that you can't set orders temporarily "on hold" to see them removed from the cue). It feels like an app designed by people who have never done any serious work at a shipping station. The discounted shipping rates keep me using it, but I continue to miss a more Ux forward app like Shipstation.

Store

GROOM

Using app

Over 2 years

Total reviews

5

Average rating

4.6

5 / 5 Share

July 4, 2025

Easy to use, offers us competitive rates from top carriers. It's easy to schedule pick ups.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2025

Had a wonderful experience with my Clickship Customer Service Rep, Noor. Set me up, integrated my Shopify store with the shipping app seamlessly and had me set up in mins. Features are very user friendly and perfect for new and small businesses. Rates are competitive. Recommend.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2025

Clickship saves us so much money on shipping and our representative, Kristina, is so quick and helpful when we have any issues with shippers/shipments. Highly recommend!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 26, 2025

Great app and service, have been using it for the past several months and we've been able to ship with minor issues. Definitely helped save us some money to improve our net margins with their cheaper shipping rates and carrier options.

Using app

8 months

Total reviews

10

Average rating

5.0

5 / 5 Share

June 25, 2025

It's awesome! They offer great rates with the big names, and some additional couriers that we haven't used before. It integrates seamlessly with Shopify, the couriers come and pick-up your shipments, and it saves money -- especially for larger shipments going longer distances. Love ClickShip!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2025

I have been using click ship for over a year now and it’s been a great tool and support for my business. Kristina is my go to gal and I am so grateful for her continuous help and support if I have any issues. She walked me through the whole set up process and I never hesitate to reach out if I have an issue. It’s has helped my company very much with all the shipping costs. I would definitely recommend

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2025

game changer for shipping, we have been on Shopify for four years and we got onto this app 6 months ago and it has the best deals and super easy to use for any shipping provider. Our only recommendation would be to streamline printing labels in bulk. Create a preset for descriptions, value, reason of export etc that can be applied to 100+ orders at a time.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your fantastic review! We're thrilled to hear that ClickShip has been a game-changer for your shipping needs. We truly appreciate your feedback regarding bulk label printing and presets. Our team will be in touch with you to better understand your suggestions and explore ways to implement improvements. Your input helps us continue to enhance our platform for all users. Stay tuned for updates, and happy shipping!

5 / 5 Share

Feb. 20, 2025

As a Canadian Company shipping to the US often. Without Clickship we would have been out of business probably with all the challenge Covid brought us. Canada Post and other companies charge 2-3x the price with much worst services. Clickship is a great company and I have been working with them for more than 2 years now, I highly recommend them. Xavier - Ceo of Calisthenixpro

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2024

Excellent sercive! Can't live without this app

Using app

8 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Aug. 7, 2024

ClickShip contacted us with promises that seemed too good to be true, the greatest of which being lower shipping rates. We believed we were already paying reasonably low prices for shipping, but we were wrong! ClickShip has been easy to use and almost always comes in cheaper than with the shipping platforms we were using before - sometimes 30, 40% less. And when a package is damaged and we have to file a claim, they take care of it! I can't tell you how many hours we were spending previously on the phone with shipping companies trying to claw back any bit of compensation for lost or damaged shipments, but I just got word back on the first ClickShip claim we've had to make that it's dealt with and a cheque is on its way for the damaged items. To top it all off, ClickShip's customer service is impeccable. Our rep, Hasan, is always helpful and quick to reply. He and his team made setup very easy and quick, and we haven't been disappointed yet. Deleted our other shipping integrations after thoroughly testing ClickShip and finding no issues. Could not give a higher recommendation for anyone looking to save money on business shipping costs.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 19, 2024

We have been using clickship for almost a year now, and it has been a game-changer for our shipping needs. Whether it's shipping within Canada or to destinations worldwide like GB, the EU, AU, JP, or the Middle East, clickship has allowed us to quickly and accurately get freight shipping rates. Our account manager, Hasan Panju, is exceptional. Hasan's support is simply the best. The platform is user-friendly, making it easy to book shipments and track them. You can't find better rates anywhere! We do a lot of shipping and ship worldwide, and the money savings are unbelievable. I highly recommend clickship for all your shipping needs!

Using app

5 months

Total reviews

2

Average rating

4.0

5 / 5 Share

July 19, 2024

Hasan From click ship is great, and there software has helped us grow as a company so much! Very thankful for hasan and click ship

Using app

About 2 months

Total reviews

7

Average rating

4.6

5 / 5 Share

May 28, 2024

I have been using Clickship/Freightcom for more than 4 years and I can say that service is fantastic. If ever you encounter any problem, they will do their best to correct it. We have been using it via Woocommerce, and it was working well, and now with Shopify, and it's also going really well. Really easy to use for a really affordable price with competitive rate! Thank you!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

May 23, 2024

We just started using ClickShip / Freightcom in the past month or so. It has been an incredibly smooth, easy experience. I would recommend this to anyone, but especially small businesses who are struggling with the high costs of shipping. It has been a struggle for us to navigate the hardships of having an online store with the costs of shipping as a small business and this website has been a saving grace and has saved us time and money in the process. Specifically, Anish, who set us up on the site and assisted us with integrating their shipping platform to our Shopify store to make things more seamless for us. No more copying & pasting addresses, it is already integrated into the order info for you. In our case we just enter the shipping box size we choose and find rates and book our pick up all in the same place. Do not wait to switch to them. Anish has checked in with us multiple times throughout the process and continues to make sure we are enjoying the platform and encourages us to reach out if we need anything . His customer service has been incredible. 10/10 recommend.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

I've been using Clickship for a few years and I absolutely love it. I love how order details from Shopify and Amazon are imported automatically, and I can save my package dimensions to auto-populate for each sku. It's super easy and great pricing! One click of a button and the label is purchased, the order is automatically fulfilled with tracking in the appropriate Marketplace, and customer service is really great too :) Everyone is friendly. Highly recommend!!

Using app

About 1 year

Total reviews

8

Average rating

4.6

5 / 5 Share

Oct. 12, 2023

The app is seemless and always has our list of orders ready to go on ClickShip ready for fulfillment. The information comes across accurately and the app also does a clean feedback to Shopify to close out the order with tracking information. The preview of the order in-app helps a lot with quick reviews!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2023

ClipShip provides reliable and efficient shipping options for my ecommerce store. Their online app is simple to use and to navigate. I appreciate Mawiz my account manager for setting up my account and for his after-sale service and support. I highly recommend anyone looking for cheaper shipping option to try using this company.

Using app

12 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 5, 2023

Clickship is the best shipping app! It’s very user friendly and they offer the best rates. Mawiz helped me setup my account and is available whenever I have any questions. I highly recommend using the clickship app.

Using app

9 months

Total reviews

3

Average rating

5.0