All reviews

Rating Breakdown

  • 5
    87% (136 ratings)
  • 4
    4% (6 ratings)
  • 3
    1% (2 ratings)
  • 2
    3% (5 ratings)
  • 1
    5% (8 ratings)
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5 / 5 Share

Sept. 2, 2020

Great application. Good communication with the developers and sales. Really simplified our shipping procedures. Much appreciated. Thanks again.

Using app

Almost 2 years

Total reviews

4

Average rating

4.0

Developer Reply

Thanks for the review. We appreciate the communication between our team and our customers to ensure we can continue to improve and provide the best possible service. Happy shipping!

5 / 5 Share

Aug. 11, 2020

I stumbled upon this app by pure luck, it is the best shipping app for canadians. Their prices are unbeatable, trust me I have tried finding better pricing, no other companies came close. I also spoke to their agent and customer service is fantastic. I RECOMMEND++++

Using app

5 days

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for the review. We're glad that you were lucky enough to find our app and that you found it to be so helpful. We appreciate all the kind words and for recommending ClickShip to others. Happy shipping!

5 / 5 Share

July 22, 2020

This app was the greatest thing for my business! It made my shipping process so much easier especially with the fact that they do picks up at home or wherever you are shipping from. Amanda at freightcom was so helpful with everything I needed. I asked so many questions & she was very patient with me and pointed me into the right direction. Would 100% recommend to anybody with a small business!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2020

I usually do not leave reviews for apps but I just had to with this one. As a super small business, every dollar counts for your bottom line and my biggest expense is shipping costs. The amount of money I am saving with this app is honestly unreal. I was skeptical about the amount it would really save as in the past the shipping apps that claim to save you I found actually cost more in the long run....this one truly saves you money. I take the time to compare the cost of each shipment from the shopify shipping to this app. I'm usually saving at least a few dollars but some its $10-15+ savings over Canada Post shopify rates. No problems so far and have been 110% happy with the app.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2020

Demo Call with Daniel showed me all arround the app and now I deleted shippo and am using ClickShip!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 21, 2020

So satisfied with ClickShip. Prices are great, service is very good and plateform is easy to use. I really recommend this app to small business owner, you will save a lot of time and money

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2020

One of the largest costs I had apart from the goods was shipping. A split or incorrect shipment could mean I was in the red for a sale. Also having to dig through shipping portals to get information on packages is incredibly time-consuming. I'm still learning how to make my business more efficient, but at least I have all the information on a single screen which helps me ensure my customers' orders don't get forgotten about and arrive correctly the first time.

Using app

4 months

Total reviews

4

Average rating

4.8

5 / 5 Share

June 10, 2020

ClickShip is a small business game-changer! Their shipping rates are the best I've ever seen. Christine is my account manager, and she is super helpful. To be honest, at first, I thought there must have been a catch because it seemed too good to be true. But it really is this great! Highly recommend.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2020

I have been using for many months now and I love how easy it is to ship our orders now, I can find the best rates, and also schedule manual shipments when needed. Minor tech issues were resolves immediately. I am very happy!

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 10, 2020

Love it! Easy integration with my shop and has allowed me to ship to my customers waaaay faster and cheaper than with my previous shipper. Would love some extra finessing of the email design but overall really useful for small businesses especially during pandemic times when many shippers are super backed up and slow. Would recommend!

Using app

16 days

Total reviews

4

Average rating

3.0

5 / 5 Share

May 1, 2020

I ship some products, that are flat and can go in a bubble mailer, and others which need to ship in a box. Boxes are heavier than bubble mailers, so I need an app with a little bit of intelligence to get accurate shipping rates, or I will lose money on boxed orders. I have used other apps, and while they do work, the ones I tried did not all integrate well with Shopify, so I had to copy-n-paste all the shipping information onto the carrier's website, which was a hassle. Those apps were also pretty expensive. ClickShip is free (yes! really!) and integrates smoothly with Shopify and FreightCom (the shipping backend). It automatically imports your products, so all you have to do is to set up the product dimensions (hint: export the product list from ClickShip, edit the Excel sheet, import) and set up your box dimensions. Do note that ClickShip requires support for third party shipping rate apps/providers enabled with Shopify. If you pay annually (or longer terms), this is included for free. All you have to do is to write Shopify Support to have it enabled. If you're on a monthly plan, you may be able to get this feature for an additional fee (ask Shopify!). With this app I can now offer my customers discounted rates for FedEx, UPS, DHL, and others. I have ~40 products and it took me maybe 2-3 hours to get everything running to my satisfaction. Their customer support is there for you should you need help (someone responded to my chat within a few minutes). I have my stores set up to serve Canada Post rates directly from Canada Post (I have a commercial account with them) and FedEx/UPS rates via ClickShip. It works for me. I think ClickShip/FreightCom could support metric dimensions and weights better. Metric dimensions are supported, but the system defaults to US units, so a few extra clicks are needed for the conversion in the shipping process. It's not a big deal. Just a small annoyance that could easily be solved in software. I shipped my first UPS package this morning. I think it took, maybe, 3-4 mouse clicks from login to shipping label. And the actual price charged was the rate quoted to my customer. I like it!

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

May 1, 2020

Best app ever!!! Always give me the best rate to ship my orders even tho out of Quebec, the rates are always good!!!its super easy to use , all your order are there so you just have to click on it and you have nothing to fill yourself!!! Only the weight of packaging, it’s save me a lot of time!!! And you also have the choice to enter manually a shipment. However, i tried few app for shipping, and this one is by far the best app!! I highly recommend to all store thats ship a lot or not that much!! The prices are not based on quantities of shipment, wich is super amazing!!! Oh and customer service is A1.‍♀️

Using app

2 months

Total reviews

7

Average rating

4.4

5 / 5 Share

May 1, 2020

Very good for getting reduced rates. Suzanne is fantastic with getting back on anything I email her on. When this whole covid 19 thing happened she reached out to check in and offer help and I really appreciated that!

Using app

4 months

Total reviews

13

Average rating

4.4

5 / 5 Share

May 1, 2020

Click Ship makes shipping packages so easy, from the order the the carrier picking the package up the process is seamless! Each customer has an account rep which are always available to help answer questions. And best of all, shipping is fast, easy, and extremely cheap! They are by far one of the best out there! Thanks

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2020

I am just so impressed with this app! It has saved us so much money and made the shipping process much easier. I love that it integrates seamlessly into the backend of our store and fulfillment. Customer service is top-notch! I have already recommended it to other businesses.

Using app

9 months

Total reviews

8

Average rating

4.5

5 / 5 Share

April 20, 2020

For Canadian businesses installing this app is a NO BRAINER. Literally helped me save hundreds on shipping overnight. The app is very user friendly and full of useful features. I love the support I've received so far from Daniel and my Freightcom rep, Riaz. The fact that Shopify forces Canadian sellers to purchase Canada Post shipping labels using USD is perhaps the most ludicrous thing I've ever heard especially considering Shopify is a Canadian company. ClickShip solves that problem and so much more. Love love love this app. My website: www.gearscanada.com

Using app

About 1 year

Total reviews

18

Average rating

4.6

5 / 5 Share

April 15, 2020

First week in with using this product, and we are extremely satsfied with the product, and with the customer service. A+ all around for a small business

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2020

This app is very user friendly. The rates seem to be really good. I don't think Canada Post can touch these rates...My favourite part about this app is that i can schedule the pickup with the click of a button. And if you need help, the chat function is awesome. Quick friendly service.

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 2, 2020

Quick and easy way to fulfill orders. Best part is the fast and efficient technical support that they provide.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2020

Setting up my Clickship account was so easy for my small busniess. I worked closely with Daniel Panza over at customer support to set everything up. He was able to answer all my questions when it comes to my stores specific needs. I'm happy to offer great rates and shipping time for my customers through Freightcom and Clickship. Highly recommend!

Using app

Over 4 years

Total reviews

1

Average rating

5.0