All reviews

Rating Breakdown

  • 5
    84% (151 ratings)
  • 4
    4% (8 ratings)
  • 3
    2% (3 ratings)
  • 2
    4% (8 ratings)
  • 1
    4% (8 ratings)

Reviews with Text

  • 99% (177)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 5, 2023

Cheaper and easier to use than other platforms that we've tried before, and the integration with shopify is fantastic. They gave us a dedicated account rep, and support from Mawiz has been great. Highly recommend trying it out.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2023

Started using Click Ship and this app about a year ago... The set up was quick and easy, Mawiz was super helpful, and has been my go to for questions since signing up. The app itself makes shipping super easy. It is integrated into my shopify store... and the orders and addresses are connected so no need to reenter. Its super easy to use... and the best part is the rates are reasonable.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 4, 2023

It has been our solution for shipping larger items, international shipments, and next-day deliveries. Bonus point we also get free envelopes and thermal labels with them.

Store

Trinken

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2025

Updated Review: I have been using ClickShip for over 3 years now and the experience with the software and the team behind it has been amazing throughout. A special shout out to Pamela McConnell, my account executive for the last 2-3 years, who is not only always available if there is any issues (which happens rarely) and even takes the time to proactively touch base regularly to ensure we are happy with the service. Original Review from Oct 2023: Clickship is a great shipping app that has made my shipping so much easier and helped my business tremendously. Firstly, I get live rates from ClickShip for various carriers on my website so customers can pay the exact amount and I am neither overcharging or undercharging customers by using manual shipping rates. Secondly the rates I get from ClickShip are great, they have helped me reduce shipping costs and offer better pricing to customers Thirdly, its easy to use. It integrates well with Shopify and on the ClickShip platform I can see orders from multiple Shopify stores together and ship them out from there. Fourthly, customer service from Mawiz Kidwai, my account rep has been great. He is always very helpful, and any issues I have, he has followed up and resolved. I hope his dedication and professionalism is recognized by ClickShip There is a small issue with billing (overcharges from carriers) I have brought up with Mawiz and I am sure he will help me take care of it.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2023

Just started using this app recently and so far, so good. Prices compare favourably to a competitor app I was using. Fuad, my customer service rep, has been great, very helpful and responsive. Interface is pretty intuitive and any questions I did have were answered quickly.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2023

Click Ship has been a major game changer compared to shipping with Canada Post! Jordan Simmons has been so helpful and Is always there when I need help with anything! I would definitely recommend to any small business!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2022

Customer support is super helpful and supportive and this app really helped to drive down prices for shipping!

Using app

About 1 month

Total reviews

9

Average rating

4.4

5 / 5 Share

June 8, 2022

The app gives me access to super affordable shipping rates that I would have never otherwise had. I can ship to US from Canada and offer rates lower than what stores in the US even offer. Website is well made and is often being updated. I once emailed in some suggestions for improvement and saw they had taken and implemented one just a day later. Mj is always super helpful if I have concerns or questions.

Using app

About 1 year

Total reviews

7

Average rating

4.0

5 / 5 Share

April 12, 2022

We have been using Clickship for years and have always found the customer service team to be super responsive if we have any issues with their system. We love that we can schedule our carriers through their system. They also handle issues with shipments that go missing. It's a pretty simple and seamless service to use.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2022

This app has improved our shipping costs to the customers 100%. To be able to have LTL loads with live cost is amazing. It has shown to improve our abandon carts as well. I highly recommend this app.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 13, 2021

I use this app to ship about 2/3 of my orders. Easy to print labels, schedule pickups and combine orders for shipping. I run 2 businesses on several channels and it integrates my Shopify and Etsy orders in one spot. Customer support is very quick to respond and are friendly and pleasant to deal with.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We're delighted to learn of your experience and we hope that you eventually ship all of your orders using our app. Happy shipping!

5 / 5 Share

Sept. 14, 2021

Great service and rates and Monti is awesome! We've been working with them for a number of months and rates are the best we've seen so far.

Using app

5 months

Total reviews

3

Average rating

3.7

Developer Reply

Thanks for the review! We hope you continue to ship smarter and faster with ClickShip. Happy shipping!

5 / 5 Share

Sept. 7, 2021

Attention Small Business owners! If you do not work with Clickship, YOU MUST! My Account Executive, Monti Saleh is possibly the most patient, kind and helpful in this industry. Not only does he operate with care, he gets the job done and always here to support me. I am beyond grateful. THANK YOU MONTI

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this amazing review! We're grateful that we've been able to help and benefit your business. Happy shipping!

5 / 5 Share

Sept. 2, 2021

This app along with Maythum has made the difference in my business! Maythum is helpful, efficient and never leaves a question unanswered. Shipping is never a concern and as a business owner, I couldn’t be more pleased!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the review. We're delighted that ClickShip has been able to make a positive difference for your business. Happy shipping!

5 / 5 Share

Sept. 1, 2021

Click ship has been super easy to work with. The interface is clear and concise. Any issues are resolved quickly from our amazing account manager Maythum. We msg him and get a response almost immediately. We were working with another 3rd party shipper previously but are really happy we made the switch!

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for the review! We're delighted that you made the switch over to ClickShip and that you've been enjoying the benefits of using our app. Happy shipping!

5 / 5 Share

Sept. 1, 2021

The moment I signed up they instantly assigned the most super helpful and wonderful account executive to me! It has been a most wonderful and pleasant experience with click ship! Best service so far, fast shipping, beautiful rates I’m stuck with them for a while! That’s for sure

Using app

20 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the review. We're pleased to have you on the platform and enjoying the benefits of using ClickShip. Happy shipping!

5 / 5 Share

Sept. 1, 2021

Clickship and Freightcom been a game changer for my business for shipping options for my online business. Maythum is absolutely amazing and so so so quick to respond and follow through any time I have a question or concern. Very happy with this App and service. Highly recommend!

Using app

11 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the wonderful recommendation! We're delighted to learn that you've had a positive experience with the app and that our service has been adequate. Thanks again for the review. Happy shipping!

5 / 5 Share

Aug. 30, 2021

This app is so indispensable for Canadian sellers. They offer very very good prices on shipments with all major companies, like UPS, Canpar, DHL, FEDEx, Purolator,etc.. Also you it can shows the shipping rates at checkout, that's so important. And we can import orders from many platforms, like Etsy, Amazon, eBay,et. They offer to connect your our Canada post account on the pay plan. Shipments are now easier and faster.

Using app

Over 1 year

Total reviews

24

Average rating

5.0

Developer Reply

Thank you so much for this glowing review! We really appreciate the love and are delighted that you've been enjoying the many benefits of using ClickShip. Happy shipping!

5 / 5 Share

July 22, 2021

Amazing support and customer service department! Many thanks to John for his patience and knowledge! Shipping is now fast, easier, and cheaper than Canada Post. We are more than happy : )

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for the review. We're delighted that you're pleased with the app and enjoying the perks of shipping with ClickShip. Happy shipping!

5 / 5 Share

July 5, 2021

We have some bugs with the app and printing manifests, but overall by far the best shipping app I have tried in the past years! I give it 5 stars also because the customer service is very good

Store

BKIND

Using app

3 months

Total reviews

9

Average rating

4.6

Developer Reply

Thanks for the review. We're sorry to learn that you've run into a few bugs, but delighted that our support team was able to provide adequate support. Thanks again for the review. Happy shipping!