All reviews

Rating Breakdown

  • 5
    87% (135 ratings)
  • 4
    4% (6 ratings)
  • 3
    1% (2 ratings)
  • 2
    3% (4 ratings)
  • 1
    5% (8 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 14, 2018

This Freightcom app is very easy to use and the customer service from Jay P. is second to none. He's prompt and smart and anytime I had any questions he personally reached helped me or he had someone contact me with solutions and answers. If you are a Canadian small business that relies on shipping nationwide or internationally you need this app!! Thanks Freightcom and Jay!! Taylor ATPRO Powerclean Equipment Inc.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2018

Extremely helpful staff, user-friendly app, great payment options, we couldn't ask for anything more!

Using app

About 1 month

Total reviews

8

Average rating

5.0

5 / 5 Share

March 5, 2018

Great experience with this app. Their support has been great, they've been receptive to suggestions, and the app both calculates a more accurate quote AND provides a slick interface for purchasing labels and fulfilling orders.

Using app

Over 4 years

Total reviews

7

Average rating

4.9

5 / 5 Share

Feb. 28, 2018

Easy to use. Highly competitive prices. Customer support are amazingly fast and efficient!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2018

Really love the app, this app works perfectly for me. Thank You Jay and the team for making my life better. Keep up the good work !! https://sqvapedistro.com/

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 22, 2018

Great customer service, very quick in returning emails & calls. Jay is always very polite and friendly as he helps us with the program. Program itself is positive for our business and offers different ways of shipping to help our business grow. Very pleased customer.

Using app

Over 4 years

Total reviews

3

Average rating

4.3

5 / 5 Share

Feb. 20, 2018

This app has been a time and money saver. Freightcom's prices are really competitive compared to other similar company's. The customer service is quick to respond if any problems come up as well.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2018

I am so happy we added this app to our site. Their rates are amazing and their consumer services is outstanding. I'm also extremely happy that they offer both Canadian and US shipping carriers. We are Canadian based and have many Canadian customers, but also have a large US clientele. Using Frightcom allows our customers the opportunity to choose based on shipping need, speed of delivery, cost of delivery, carrier, etc... The best app we've found.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2018

Great app which reduces your cost of shipping and provides express options to a client for the same price as Regular Parcel from Canada Post. Had a few small issues which were resolved quickly with their technical support team. Trevor my Account Manager is always helpful and ready to assist me. I would highly recommend this to any small business looking to save money on their shipping costs and give clients a choice in picking the different shipping options available.

Using app

Over 1 year

Total reviews

6

Average rating

4.3

5 / 5 Share

Feb. 7, 2018

Great app and very good customer support. The shipping rates have been unbeatable. Jay from Freightcom has been very pleasant to work with. They're also working very hard to make the app more user friendly with more new features. Look forward to growing with them together. Kimmy Whisk Premium Matcha www.whiskmatcha.ca

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 31, 2021

We trust Clickship for all of our outgoing shipments and they've been great in offering great rates. The support team has also been very helpful.

Store

Gyc1

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2018

Great company to deal with my rep Robert is more than excellent with his customer service for any questions and problems with carriers I have. on a scale of 1-10 they are a 12 I fully recommend them for all your shipping needs

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2018

Excellent App with a wide variety of flexible shipping methods and very competitive rates! Customer service has been considerate, quick and overall great! Would highly recommend you give this a try if you're looking for a shipping solution!

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 1, 2018

Great application, we've been using it for a few weeks now and we've already saved a lot of money :)

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 31, 2018

We are very happy with this app and especially freighcom's rates with carriers such as Dicom, Canpar, Purolator and UPS. The freightcom team is dedicated to helping their customers and offer genuine customer service.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 31, 2018

Just started using the Freightcom Shipping app and it has been absolutely amazing. Freightcom has made it possible for us to ship easily and cost-effectively to our customers. The automated shipping process makes it easy for me to focus less on shipping and more on my store. The customer service has been great and very helpful every step of the way- no long wait times on the phone, they respond immediately! The boxing algorithm provides my customers accurate real-time discounted rates from a variety of top carriers and automatically fulfills the shipping orders. You can schedule pick-ups and batch print the shipping labels directly from the app. Highly recommended!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2018

Freightcom in general is the best shipping solution for small business. Great options and incredible rates. The app makes the whole process of fulfillment simple, quick and error free. Export documents are also the easiest to create in the app or stand alone software. The only feature that is missing in the app is the ability to enter multiple boxes for one order but this can be done in the web interface easily enough.

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 25, 2018

Five stars for excellent service :)))

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2018

A must have app for any Shopify owner! It has the best rates compared to any other app and the interface is very user friendly. It automates the entire shipping process allowing me to batch print labels, schedule pick-ups, and automatically fulfil orders. The customer service is fantastic and they are always available for any feedback and respond quickly. Also, if you ship any skids or pallets, you get access to their very competitive LTL shipping rates. This is hands down the best shipping app I’ve ever used and highly recommend it!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 19, 2018

I had been using Netparcel for shipping since I started my store in 2016, but switched to Freightcom a few months ago and have been very impressed. First of all, the shipping rates are lower, which saves my customers money. Secondly, the app is far superior and better integrated with Shopify, so it's easier to use. The app has an intelligent box selection algorithm that prices the shipping cost much more accurately since it uses both dimensions and weight (Netparcel only uses weight). It also knows when more than one box is needed. Lastly, I find the customer support to be far superior...something that's often overlooked. Highly recommended!

Using app

About 1 year

Total reviews

2

Average rating

5.0