All reviews

Rating Breakdown

  • 5
    92% (48 ratings)
  • 4
    4% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 30, 2024

The help I received was amazing and helped me accomplish the task in a timely manner.

Using app

42 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2024

Amazing APP. Excellent live person chat customer support. Highly recommend.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

Super quick and pro customer service ! Bravo !

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

In all my time of using Apps for all my stores, I have never came across an App as convenient as Simesy. Their free plan provides the most value when compared to that of others, it lets you add FAQs Anywhere with a variety of design options for free which is unheard of as other apps either only let you using a free plan or after paying. I would also like to specifically thank Justin for being the most competent and responsive support agent I have encountered in all my time building stores, he will resolve whatever issue youre facing almost instantly and competently.

Store

My Store

Using app

3 months

4 / 5 Share

Dec. 12, 2023

First i couldn't figure it out, how i can put the FAQ"S in my website. I asked helped in the chat and they helped me perfectly. Thanks a lot.

Using app

4 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 5, 2023

The customer service is fantastic, always live and things get sorted very quickly !

Using app

5 days

Total reviews

6

Average rating

5.0

Developer Reply

Hello there and thanks for the amazing review! We appreciate it a lot! Thanks for appreciating our efforts and if you need any assistance, our support is here for you

5 / 5 Share

Nov. 29, 2023

amazing customer service from Justin. App works perfectly. Would Recommend

Using app

10 months

Total reviews

5

Average rating

5.0

Developer Reply

Hello there and thanks for the amazing review! We appreciate it a lot! Thanks for appreciating our efforts and if you need any assistance, our support is here for you

5 / 5 Share

Nov. 21, 2023

support in this application is at the highest level, very quickly helped, I recommend

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there and thanks for the amazing review! We appreciate it a lot! Thanks for appreciating our efforts and if you need any assistance, our support is here for you

5 / 5 Share

Nov. 20, 2023

Really nice customer service and easy FAQ builder

Store

Komely

Using app

21 days

Total reviews

3

Average rating

4.7

Developer Reply

Hello there and thanks for the amazing review! We appreciate it a lot! Thanks for appreciating our efforts and if you need any assistance, our support is here for you

5 / 5 Share

Nov. 15, 2023

Super easy to use and setup I had a technical question that the support manned by "Justin" handled with a breeze in just a few moments. Fantastic

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there and thanks for the amazing review! We appreciate it a lot! Thanks for appreciating our efforts and if you need any assistance, our support is here for you

5 / 5 Share

Nov. 1, 2023

very good

Store

GUSKASA

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there and thanks for the amazing review! We appreciate it a lot! Thanks for appreciating our efforts and if you need any assistance, our support is here for you!

5 / 5 Share

Oct. 25, 2023

Very helpfull!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Store

ZANA

Using app

About 2 months

Total reviews

6

Average rating

4.5

Developer Reply

Hello there and thanks for the amazing review! We appreciate it a lot! Thanks for appreciating our efforts and if you need any assistance, our support is here for you!

5 / 5 Share

May 30, 2023

我非常推荐这个应用程序!它有一个初学者友好的用户界面,商家可以创建自定义常见问题和解答内容,是不错的选择。即使出现故障,他们也立即帮助我解决了问题。 我多次联系他们询问问题,他们会在几分钟内可靠地回复!大力支持!

Using app

8 months

Total reviews

3

Average rating

5.0

4 / 5 Share

April 14, 2023

Such a beautiful and easy app to work with although customer service times and communication can be a long process, they still attend and get everything up and running and help out where they can. Such a great app to add your FAQ's and with zero coding also the free version does the job greatly. Highly do appreciate their patience but quicker responding time would make it 10/10. Great job

Using app

4 months

Total reviews

4

Average rating

4.0

5 / 5 Share

April 12, 2023

Easy to create FAQ for your store. They have fantastic customer service and go above and beyond to help you set up and with any questions.

Using app

10 months

Total reviews

6

Average rating

5.0

Developer Reply

Hello there and thanks for the amazing review! We appreciate it a lot! Thanks for appreciating our efforts and if you need any assistance, our support is here for you!

5 / 5 Share

April 8, 2023

I bought Simesy and in addition to offering me the possibility of better managing the graphic interface of my FAQs, they have an excellent customer service capable, kind and immediately available.

Using app

About 22 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hello there and thanks for the amazing review! We appreciate it a lot! Thanks for appreciating our efforts and if you need any assistance, our support is here for you!

5 / 5 Share

April 4, 2023

We have been using this APP for nearly half a year. It has helped us to display our frequently asked questions. The experience is very convenient. When we wanted to add the FAQ to the product catalog page, we encountered problems and contacted Justin. He was very timely and fast to help us solve the problem, I am grateful and grateful. Excellent APP, I will recommend it to more people.

Store

SUPVAN

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there and thanks for the amazing review! We appreciate it a lot! Thanks for appreciating our efforts and if you need any assistance, our support is here for you!

5 / 5 Share

March 14, 2023

Highly customizable app with great support. I just started using it and plan on moving to the paid tier!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there and thanks for the amazing review! We appreciate it a lot! Thanks for appreciating our efforts and if you need any assistance, our support is here for you!

5 / 5 Share

March 13, 2023

I recently installed Simesy FAQ Page & Product FAQ for my Shopify store, and I was impressed with its ease of use and customization options. The app allows me to add FAQs to both my product pages and general FAQ page, which helps to address common customer inquiries and reduces the amount of time spent answering emails. The customer support team was also very helpful, especially Justin. Overall, I highly recommend Simesy FAQ Page & Product FAQ to any Shopify store owner looking for an easy and effective way to create and manage an FAQ page. The app is a great value for its price, and it has certainly made my life as a store owner much easier.

Using app

14 days

Total reviews

30

Average rating

4.6

Developer Reply

Hello there and thanks for the amazing review! We appreciate it a lot! Thanks for appreciating our efforts and if you need any assistance, our support is here for you!

5 / 5 Share

March 1, 2023

Amazing service! Had a question and it was answered within 2 minutes. Can't get much better than that. They helped me vervy well and took the time to look for a good soluation for my problem. Great app!!

Using app

23 days

Total reviews

2

Average rating

5.0