Upselly: Real Bundles & FBT
The reviews are overwhelmingly positive, with most merchants praising the app’s ability to drive upsells, increase AOV, and improve conversions quickly after installation. Many users highlight that the app is intuitive, easy to configure, customizable, and especially useful for stores with large catalogs or products that need manual cross-sell relationships. Support is a major strength throughout the reviews: multiple merchants mention fast, friendly, and helpful responses, with issues often resolved quickly and even custom tweaks or CSS adjustments handled promptly. The main negative feedback centers on reliability and usability issues in a small number of cases. One reviewer reported the app not working properly, difficulty getting support responses, and the app turning itself back on after being disabled. Another noted that manual upsell selection in the admin can be temperamental and frustrating, requiring repeated saves to work correctly. Overall, the app is seen as effective and valuable, but a few users want more stability and smoother manual configuration.
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Wir nutzen die App nun schon einige Monate und sind mit der Funktion zufrieden. Der Support ist sehr freundlich und hilfsbereit, einen Fehler den wir selbst verursacht haben, wurde umgehend wieder behoben. We have been using the app for several months now and are satisfied with the function. The support is very friendly and helpful, a bug that we caused ourselves was fixed immediately.
Hello to our friends from Classic-Moped Thanks for the awesome review. We're glad to hear that you are enjoying Upsell & Cross Sell. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Upsell & Cross Sell Support Team
Do not install this app, I have it and it isn't working, support aren't answering emails and worst of all, I keep turning the app off and it is turning itself back on. Shouldn't be allowed onto the shopify apps page, it's terrible
Hello to our friends from Tiffany Lighting Direct Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Upsell & Cross Sell. I want to extend my sincerest apologies for the negative experience that you had with our customer service. I understand your frustration of not having proper communication by the team on the issue and for that, I want to apologize. Our team is already working on your issue. They are trying to get it fixed at the earliest. Please check your email for updates. We are working hard to get you up and running as quickly as possible. At Upsell & Cross Sell, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are met. Your concern was not handled properly, and we are going to take steps to ensure that this situation does not repeat itself. I want to thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is a valuable part of that process. Regards, Pushpesh & the Upsell & Cross Sell Support Team
Great app and great support team too! Five star... simple to configure and pretty customizable in the design
Great app. Immediate results that boosted our AOV, and super awesome and responsive support from Adi. Very intuitive admin settings. It's easy to maintain and configure changes if required. It just works! Worth every penny.
Great App. It really does work. People see items and buy them our AOV has gone up with this. It is worth it!
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