All reviews

Rating Breakdown

  • 5
    68% (72 ratings)
  • 4
    8% (9 ratings)
  • 3
    5% (5 ratings)
  • 2
    6% (6 ratings)
  • 1
    13% (14 ratings)
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5 / 5 Share

April 14, 2021

Very easy to use application, my advisor Cara is very professional and answers all questions. Fantastic. I recommand

Using app

14 days

Total reviews

5

Average rating

5.0

5 / 5 Share

April 9, 2021

We had an issue with the app loading in our custom theme. We hopped on chat and Cara solved the problem instantly. Great app. Great customer service.

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2021

App was really easy to install and solves an important issue for us. Great customer service. Cara was very prompt in answering my questions and helping with install. Thanks!

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2021

FreshCredit has been so easy to use! We have implemented it on our wholesale side of our business for all of our retailers. It's an easy few clicks to get a credit out to the stores. Their Customer support is also amazing and friendly. Thank you so much Cara for your attention to detail and for making us feel like you actually care!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2021

Cara's customer service is exactly like what others have to say in the reviews. Very thorough, knowledgeable. All my questions were answered

Using app

Over 1 year

Total reviews

2

Average rating

4.0

5 / 5 Share

March 9, 2021

Cara with support was amazing to deal with, she had me up & running in a few short minutes !!! Love this app and excited to share it with my customers. its easy to install and use - Thank you Cara for taking the time to help!

Using app

10 months

Total reviews

15

Average rating

5.0

5 / 5 Share

March 5, 2021

It does just what you want it to do! I wanted to make some minor styling changes and I needed help importing my customers, and Cara was there in a flash to help me out!

Using app

Over 2 years

Total reviews

7

Average rating

4.7

5 / 5 Share

Jan. 27, 2021

Customer Service was Fantastic: Cara was so helpful from start to finish and fixed my problem quick.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2021

Cara did a great job helping us set up the app and walked through the app with us to make it work for our site. Thanks, Cara!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 30, 2020

It is an excellent application that perfectly loyalty to my clients. Best of all Customer Service!..

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 19, 2020

This app is intuitive and user-friendly. Despite a few hiccups in synchronising customer data when we first started it's coming together really nicely. We have also requested for styling customisation and the team have updated the button styling already. Great work and prompt response!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 19, 2020

great tech and app support. Glad I talked to Cara and worked with her on my biz solution. Very knowledgeable.

Using app

1 day

Total reviews

5

Average rating

3.0

5 / 5 Share

Nov. 12, 2020

This app is honestly a game changer! Does exactly what it says and if there are any difficulties Cara is simply amazing at helping you out. She has responded to all my emails and has even gone out of her way to try and help me with clear cut screen records of my site to show me how to fix any issues.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 23, 2020

App works well if your recipients follow directions to use it. I had a couple of custom questions and Cara with the customer service team was wonderful in helping with all of my requests.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2020

I have only had the app for a short time but am giving 5 stars for the customer service I received. I worked with Cara and she was quick, helpful, and supportive. She made integrating FreshCredit incredibly easy and made sure everything was good and set up.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2020

Setup took a bit longer than anticipated as we suffer from the tyranny of time-difference (USA/AU). Once the team was able to get in and iron out a couple on minor wrinkles, I now have a fully functioning store credit system that does what it says on the box and is dead easy to use. I foresee this saving me a ton of time in managing returns and refunds, added with the ability to use it as a promotional reward function. They also seem very open to suggestions on customer usability tweaks and improvements, so... top marks Todd and team!

Using app

11 months

Total reviews

7

Average rating

4.9

5 / 5 Share

Aug. 28, 2020

We started using this app today, and we are already getting the results that we needed by establishing credit lines to our clients that require the additional service. Thank you Cara for helping us getting this amazing app up and running!! Cheers!

Using app

4 days

Total reviews

7

Average rating

4.9

5 / 5 Share

Aug. 11, 2020

I emailed support and received fast assistance and very nice customer service! The resolution took roughly 24 hours.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2020

Application serves the need for allowing clients to provide store credits to their customer. Great Customer Support as well.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 18, 2020

Great app and great timely support! Todd and the team has been awesome to work with and this app met our needs exactly.

Using app

2 months

Total reviews

3

Average rating

5.0