FreshCredit ‑ Store Credit
FreshCredit - Store credit for your Shop, simple and easy
Rating
4.2
feedback
106
chart
#3,661
All reviews
Rating Breakdown
April 14, 2021
Very easy to use application, my advisor Cara is very professional and answers all questions. Fantastic. I recommand
April 9, 2021
We had an issue with the app loading in our custom theme. We hopped on chat and Cara solved the problem instantly. Great app. Great customer service.
March 24, 2021
App was really easy to install and solves an important issue for us. Great customer service. Cara was very prompt in answering my questions and helping with install. Thanks!
March 17, 2021
FreshCredit has been so easy to use! We have implemented it on our wholesale side of our business for all of our retailers. It's an easy few clicks to get a credit out to the stores. Their Customer support is also amazing and friendly. Thank you so much Cara for your attention to detail and for making us feel like you actually care!
March 12, 2021
Cara's customer service is exactly like what others have to say in the reviews. Very thorough, knowledgeable. All my questions were answered
March 9, 2021
Cara with support was amazing to deal with, she had me up & running in a few short minutes !!! Love this app and excited to share it with my customers. its easy to install and use - Thank you Cara for taking the time to help!
March 5, 2021
It does just what you want it to do! I wanted to make some minor styling changes and I needed help importing my customers, and Cara was there in a flash to help me out!
Jan. 27, 2021
Customer Service was Fantastic: Cara was so helpful from start to finish and fixed my problem quick.
Jan. 13, 2021
Cara did a great job helping us set up the app and walked through the app with us to make it work for our site. Thanks, Cara!
Dec. 30, 2020
It is an excellent application that perfectly loyalty to my clients. Best of all Customer Service!..
Nov. 19, 2020
This app is intuitive and user-friendly. Despite a few hiccups in synchronising customer data when we first started it's coming together really nicely. We have also requested for styling customisation and the team have updated the button styling already. Great work and prompt response!
Nov. 19, 2020
great tech and app support. Glad I talked to Cara and worked with her on my biz solution. Very knowledgeable.
Nov. 12, 2020
This app is honestly a game changer! Does exactly what it says and if there are any difficulties Cara is simply amazing at helping you out. She has responded to all my emails and has even gone out of her way to try and help me with clear cut screen records of my site to show me how to fix any issues.
Oct. 23, 2020
App works well if your recipients follow directions to use it. I had a couple of custom questions and Cara with the customer service team was wonderful in helping with all of my requests.
Oct. 1, 2020
I have only had the app for a short time but am giving 5 stars for the customer service I received. I worked with Cara and she was quick, helpful, and supportive. She made integrating FreshCredit incredibly easy and made sure everything was good and set up.
Sept. 8, 2020
Setup took a bit longer than anticipated as we suffer from the tyranny of time-difference (USA/AU). Once the team was able to get in and iron out a couple on minor wrinkles, I now have a fully functioning store credit system that does what it says on the box and is dead easy to use. I foresee this saving me a ton of time in managing returns and refunds, added with the ability to use it as a promotional reward function. They also seem very open to suggestions on customer usability tweaks and improvements, so... top marks Todd and team!
Aug. 28, 2020
We started using this app today, and we are already getting the results that we needed by establishing credit lines to our clients that require the additional service. Thank you Cara for helping us getting this amazing app up and running!! Cheers!
Aug. 11, 2020
I emailed support and received fast assistance and very nice customer service! The resolution took roughly 24 hours.
July 3, 2020
Application serves the need for allowing clients to provide store credits to their customer. Great Customer Support as well.
June 18, 2020
Great app and great timely support! Todd and the team has been awesome to work with and this app met our needs exactly.