All reviews

Rating Breakdown

  • 5
    66% (39 ratings)
  • 4
    7% (4 ratings)
  • 3
    5% (3 ratings)
  • 2
    7% (4 ratings)
  • 1
    15% (9 ratings)

Reviews with Text

  • 100% (59)
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5 / 5 Share

Nov. 19, 2020

great tech and app support. Glad I talked to Cara and worked with her on my biz solution. Very knowledgeable.

Using app

About 22 hours

Total reviews

6

Average rating

3.3

5 / 5 Share

Nov. 12, 2020

This app is honestly a game changer! Does exactly what it says and if there are any difficulties Cara is simply amazing at helping you out. She has responded to all my emails and has even gone out of her way to try and help me with clear cut screen records of my site to show me how to fix any issues.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 8, 2020

Setup took a bit longer than anticipated as we suffer from the tyranny of time-difference (USA/AU). Once the team was able to get in and iron out a couple on minor wrinkles, I now have a fully functioning store credit system that does what it says on the box and is dead easy to use. I foresee this saving me a ton of time in managing returns and refunds, added with the ability to use it as a promotional reward function. They also seem very open to suggestions on customer usability tweaks and improvements, so... top marks Todd and team!

Using app

1 day

Total reviews

10

Average rating

4.5

5 / 5 Share

July 3, 2020

Application serves the need for allowing clients to provide store credits to their customer. Great Customer Support as well.

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 25, 2020

This app does everything I need to! Not to mention their support response is fast and very helpful.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 5, 2020

FreshCredit Team were super accomodating when fixing the app for our theme. It works perfectly on our store now and is super easy to use!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2020

We have had FreshCredit on our store for 6 months, the team was quick to respond when it wasn't compatible with our theme. Works beautifully for our customers and has made our lives easier! Thanks Fresh Credit Team !

Using app

5 months

Total reviews

7

Average rating

4.4

5 / 5 Share

Nov. 4, 2019

I like everything about this App. I would love to see the option to generate reports about the credit status of my customers.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 6, 2019

This application is great, simple and effective. The customer service has installed me very quickly and those despite the problem of translation because I am French and my English is bad. I use it for prepaid cards so I can also manage my clients' credits internally

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 1, 2019

This app really does make it easy for small and start business owners to take care of their customers. Transactions are faster and easier for both the business and customers giving us more time to focus on other things to improve our business rather than the problems that this app has already solved for us :) good job!!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 21, 2019

Big help to be able to issue store credit. Allowing me to keep more dollars in my business. I tried this and a competitor and Todd was willing to help me with some custom coding to get it working on my site. Very helpful. Highly recommended

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

June 15, 2018

Finally a cost efficient and streamlined store credit app, this app has made our returns process 3 x more efficient by saving us around 2 minutes per credit we issue, and for a store with 10s of thousands of customers this is something we badly needed, if you are still creating individual discount codes as store credits for your customers I would highly suggest this app!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2018

Fresh Credit works great, and the customer service + troubleshooting is fantastic! Would highly recommend.

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2017

Perfect solution to what should've been an easy problem to fix. Thanks Fresh Credit for adding this feature to our shopify experience! www.InfiniteApparel.com

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 18, 2017

Store credits were a must-have for us to migrate to Shopify, and Fresh Credit delivered just in time. This is a hassle-free way to give customers store credits instead of a discount code that they can lose or share, without worrying about creating customer groups etc. Of course, there are some things we'd like to have within Fresh Credit, but I'm confident they will be included in future updates. Thank you, Todd!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2017

Great app and easy to use! We have used this app for several months and have had no issues. Customer support is very easy to get a hold of as well.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2017

I called in to get help setting up Fresh Credit. I left a message and got a call back very quickly from Todd. Todd was not only incredibly kind, but he was incredibly helpful as well. He was able to resolve my issue on the fly and get everything up and running with no issues. I will continue to recommend and use Fresh Credit on any sites I work on in the future!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2017

I've just started using Fresh Credit with my website and so far has been incredibly easy. There was one coding issue through my Shopify site that kept it from showing in a customer's account but it was easily and quickly fixed by the representatives. I think my customers will love having this feature!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2017

I love this product, saves admin time!!!

Using app

About 17 hours

Total reviews

8

Average rating

4.9