All reviews

Rating Breakdown

  • 5
    68% (72 ratings)
  • 4
    8% (9 ratings)
  • 3
    5% (5 ratings)
  • 2
    6% (6 ratings)
  • 1
    13% (14 ratings)
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5 / 5 Share

April 27, 2020

Our contact database needed to be updated, I reached out for support, they replied right away and fixed the issue. Great service and very friendly.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 25, 2020

This app does everything I need to! Not to mention their support response is fast and very helpful.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 5, 2020

FreshCredit Team were super accomodating when fixing the app for our theme. It works perfectly on our store now and is super easy to use!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2020

We have had FreshCredit on our store for 6 months, the team was quick to respond when it wasn't compatible with our theme. Works beautifully for our customers and has made our lives easier! Thanks Fresh Credit Team !

Using app

12 months

Total reviews

7

Average rating

4.4

5 / 5 Share

Nov. 22, 2019

I have this app installed and it works great. I had some issues when I changed my theme and customer support got everything fixed me. The respond quick and were very kind. Thank you.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 4, 2019

I like everything about this App. I would love to see the option to generate reports about the credit status of my customers.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2019

We love Fresh Credit! It is so easy to add store credit for returns and customers have no problems finding and applying their store credit when it's time for them to check out! Very simple and easy to use for both sides. Love, love love!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2020

Fresh Credit has been vital to the success of my online store. I recently had a technical issue, a rarity for this application, but Cara was able to provide prompt service and got the issue quickly resolved. Thank you ByteStand!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2019

This application is great, simple and effective. The customer service has installed me very quickly and those despite the problem of translation because I am French and my English is bad. I use it for prepaid cards so I can also manage my clients' credits internally

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 1, 2019

This app really does make it easy for small and start business owners to take care of their customers. Transactions are faster and easier for both the business and customers giving us more time to focus on other things to improve our business rather than the problems that this app has already solved for us :) good job!!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 29, 2019

Love the app. Super easy to use and navigate through. Customer service answers really fast and is very helpful

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 4, 2019

Um. Life changing. Just installed this app--customer support was amazing. Now I can store credit in customer accounts--solution to one real limitation of Shopify.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 21, 2019

Big help to be able to issue store credit. Allowing me to keep more dollars in my business. I tried this and a competitor and Todd was willing to help me with some custom coding to get it working on my site. Very helpful. Highly recommended

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

June 15, 2018

Finally a cost efficient and streamlined store credit app, this app has made our returns process 3 x more efficient by saving us around 2 minutes per credit we issue, and for a store with 10s of thousands of customers this is something we badly needed, if you are still creating individual discount codes as store credits for your customers I would highly suggest this app!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2018

Customer service was very good and very fast. Great app!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2018

Great app, and fantastic customer service! Todd is very easy to work with and quick to respond to any questions I had. There was an issue where the app wasn't working properly with my theme, Todd answered my phone call right away and kept in touch with me through e-mail and let me know as soon as he got it fixed! Would recommend this app to anyone. Thank you, Todd!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 11, 2018

Great app, it really solves a problem!! And also awesome service, this guys translate the whole app for me to spanish in less than 24 hours since I write to support. Awesome job guys!

Using app

2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 11, 2018

Fresh Credit works great, and the customer service + troubleshooting is fantastic! Would highly recommend.

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2017

Perfect solution to what should've been an easy problem to fix. Thanks Fresh Credit for adding this feature to our shopify experience! www.InfiniteApparel.com

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 21, 2017

Excellent app, nice and straight forward!

Using app

4 months

Total reviews

8

Average rating

5.0