Rating

4.9

feedback

50

Reviews

chart

#1,617

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    2%
  • Less than a month
    12%
  • Less than a year
    40%
  • More than a year
    42%

Reviews Summary

The Freshly app has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer service provided by the support team. Users appreciate the app's ease of use, time-saving features, and automation of expiration date management. The support team is praised for being responsive, helpful, and going above and beyond to assist users with customizations and resolving issues. Additionally, users commend the app for its efficiency in tracking batches, displaying expiration dates, and ensuring compliance with regulations for perishable products. However, there are a few users who have mentioned issues with pricing, occasional bugs, and delays in support responses.

Highlights

Exceptional customer service and support
Ease of use and time-saving features
Efficient batch tracking and expiration date management
Compliance with regulations for perishable products
Issues with pricing and occasional bugs

Rating Breakdown

  • 5
    90% (45 ratings)
  • 4
    6% (3 ratings)
  • 3
    2% (1 ratings)
  • 2
    2% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 7, 2025

Amazing customer service! Got us up and running

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2025

Love this app, very simple to use and a time savior, no need to control the expiration date and make the discount, this app do it for you. The support team is great, just keep up the good work.

Using app

29 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're so glad that our app is making things easier for you and saving you time. Our team is always here to help, and we truly appreciate your support.❤️🎉

5 / 5 Share

Jan. 18, 2025

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star ratings! 🌟

5 / 5 Share

Dec. 17, 2024

Quick response and professional service. Thank you!

Using app

8 months

Total reviews

6

Average rating

5.0

Developer Reply

We're glad to hear our team could provide you with a great experience. Thank you so much for your kind words and amazing rating! Your support means a lot to us! 🌟 Happy Holidays! 🎉

5 / 5 Share

Oct. 18, 2024

App molto utile e intuitiva, eccezionale per velocità ed efficienza il servizio clienti

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your amazing feedback! We’re glad you find our app useful and efficient in customer service. We appreciate your support! ❤️

All reviews

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