Rating

4.9

feedback

38

Reviews

chart

#1,596

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    3%
  • Less than a month
    32%
  • Less than a year
    42%
  • More than a year
    21%

Reviews Summary

The Freshly app has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer service provided by the support team. Users appreciate the app's functionality in tracking expiration dates, managing batches, and automating inventory processes. The ease of installation and use, along with the efficiency it brings to businesses dealing with perishable products, have been praised. Additionally, the responsiveness of the support team in addressing queries and customizing features to meet specific needs has been a standout feature.

Highlights

Exceptional customer service and support
Efficient expiration date tracking and batch management
Ease of installation and use
Automated inventory processes
Customization and responsiveness of support team

Rating Breakdown

  • 5
    89% (34 ratings)
  • 4
    5% (2 ratings)
  • 3
    3% (1 ratings)
  • 2
    3% (1 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 97% (37)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 5, 2025

Good customer service! Had an issue, reached out, and they got back to me almost immediatel,y and it was resolved.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 20, 2025

This is a nice tool if you have products with an expiry date. The automatic emails when stuff expires come in handy!

Using app

4 days

Total reviews

13

Average rating

4.3

Developer Reply

Thanks for the kind words! Happy to hear the expiry reminders are helping. If you need any help with setup or adjustments with the product expiry dates, just let us know. We’re here for you! 🌟

5 / 5 Share

Sept. 15, 2025

Great Shopify app! Easy to install and use, and the service has been really good. Freshly app is a great solution for companies that work with expiry dates.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 🌟 Our team works hard to keep things simple and reliable, so it’s wonderful to know it’s helping your business. We truly appreciate your support! πŸ’™

5 / 5 Share

July 9, 2025

Exceptional service. Our business is working with the regulated products, which requires to track inventory by Batch numbers and Freshly Batch Inventory is the great app to do that. The initial setup was really quick and smooth. Additionally, the team there is great and helped me throughout the entire process. They even helped me to setup the packing slip which includes all the required information about the product. Excellent!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words and for sharing your experience! 😊 We're so happy to hear that Freshly Batch Inventory has been a great fit for your business especially when working with regulated products that require batch-level tracking. 🎯 Our team had a blast working with you on the setup, and we’re glad the packing slip customization hit the mark. We'll pass your beautiful feedback to the rest of the team! Thanks again for trusting us with your business!

5 / 5 Share

March 7, 2025

Amazing customer service! Got us up and running

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

So glad we could help get you up and running! Thanks for the shoutout. We're always here if you need anything. πŸ’ͺ😊

All reviews

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