Freshly Batch Inventory for Shopify

Freshly Batch Inventory

Batch tracking, expiry dates, & traceability for perishables

Rating

4.8

feedback

40

Reviews

chart

#1,220

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    2%
  • Less than a month
    15%
  • Less than a year
    45%
  • More than a year
    32%

Reviews Summary

Freshly is highly praised for its excellent customer service and support team. Users appreciate the app's functionality in managing inventory, lot/batch data, and expiration dates. The app is described as intuitive, easy to use, and seamlessly integrated with Shopify. However, some users have mentioned issues with pricing, random price changes for products, and delays in support responses. Overall, Freshly is recommended for businesses that need to track expiration dates and manage batch inventory efficiently.

Highlights

Excellent customer service and support
Efficient inventory management
Integration with Shopify
Pricing concerns
Issues with support response time

Rating Breakdown

  • 5
    88% (35 ratings)
  • 4
    8% (3 ratings)
  • 3
    2% (1 ratings)
  • 2
    2% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 21, 2024

Great app

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2024

I've been using Freshly on a store with specific inventory tracking needs as part of a strict food safety program. It's worked wonderfully the whole time and there are surprisingly very few other options for this app/service. Additionally, some of the other options are way overpriced. Recently, a new Shopify feature allowed me to remove a complicated system I had in place for specific warehouse fulfillment/inventory based on shipping location of the order, and the new strategy caused a communication error between Shopify and Freshly data. The support team at Freshly was quick to respond to my request and helped me implement a system that meets all my needs perfectly. I appreciate the product and the service and strongly recommend Freshly to those looking for managing inventory and lot/batch data easily. I also recommend that anyone who uses Freshly get comfortable importing and export batch data. Thank you Cherry and the rest of the support team that helped!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2024

Responsive Support. The app didn't work the way we needed it to initialy, but in about a week the support team for freshly had it working for us.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 26, 2024

Helpful service, great product!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 13, 2023

Great support for every request! 5 stars deserved!

Store

EAT B2B

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review! We'll be sure to pass on your message to our support team. 😊

All reviews

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