Rating

4.9

feedback

39

Reviews

chart

#1,575

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    3%
  • Less than a month
    33%
  • Less than a year
    41%
  • More than a year
    21%

Reviews Summary

The Freshly app has received overwhelmingly positive reviews from users, with many highlighting its simplicity, effectiveness, and excellent customer service. Users appreciate the ease of use and the automation of tasks related to expiration date management. The app is praised for its ability to send automatic emails for expiring products, track inventory by batch numbers, and save time and effort in managing perishable products. Customers also commend the responsive and helpful support team that goes above and beyond to assist with setup and customization. However, there are a few users who mentioned issues with pricing, occasional bugs, and delays in support responses.

Highlights

Positive reviews highlight the simplicity and effectiveness of the app, as well as the excellent customer service provided by the support team.
Users appreciate the automation of expiration date management tasks, such as sending automatic emails for expiring products and tracking inventory by batch numbers.
Some users mentioned issues with pricing, occasional bugs, and delays in support responses, which were the main areas of concern in the negative reviews.

Rating Breakdown

  • 5
    90% (35 ratings)
  • 4
    5% (2 ratings)
  • 3
    3% (1 ratings)
  • 2
    3% (1 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 97% (38)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 16, 2025

Simple, not over-complicated, making it easy to use. Does what it promises.

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the kind feedback! 😊 We’re glad to hear you found the app simple and easy to use, that’s exactly what we aim for. ✨ We appreciate you taking the time to share your experience, and we’re always here if you need anything! 🚀

5 / 5 Share

Nov. 5, 2025

Good customer service! Had an issue, reached out, and they got back to me almost immediatel,y and it was resolved.

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the kind words! 😊 We’re really glad we could jump in quickly and get things sorted for you. If you ever run into anything else or just have questions, we’re always here to help! ✨ — Team Freshly Inventory

5 / 5 Share

Oct. 20, 2025

This is a nice tool if you have products with an expiry date. The automatic emails when stuff expires come in handy!

Using app

4 days

Total reviews

14

Average rating

4.2

Developer Reply

Thanks for the kind words! Happy to hear the expiry reminders are helping. If you need any help with setup or adjustments with the product expiry dates, just let us know. We’re here for you! 🌟

5 / 5 Share

Sept. 15, 2025

Great Shopify app! Easy to install and use, and the service has been really good. Freshly app is a great solution for companies that work with expiry dates.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 🌟 Our team works hard to keep things simple and reliable, so it’s wonderful to know it’s helping your business. We truly appreciate your support! 💙

5 / 5 Share

July 9, 2025

Exceptional service. Our business is working with the regulated products, which requires to track inventory by Batch numbers and Freshly Batch Inventory is the great app to do that. The initial setup was really quick and smooth. Additionally, the team there is great and helped me throughout the entire process. They even helped me to setup the packing slip which includes all the required information about the product. Excellent!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words and for sharing your experience! 😊 We're so happy to hear that Freshly Batch Inventory has been a great fit for your business especially when working with regulated products that require batch-level tracking. 🎯 Our team had a blast working with you on the setup, and we’re glad the packing slip customization hit the mark. We'll pass your beautiful feedback to the rest of the team! Thanks again for trusting us with your business!

All reviews

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