All reviews

Rating Breakdown

  • 5
    89% (34 ratings)
  • 4
    5% (2 ratings)
  • 3
    3% (1 ratings)
  • 2
    3% (1 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 97% (37)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 5, 2025

Good customer service! Had an issue, reached out, and they got back to me almost immediatel,y and it was resolved.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 20, 2025

This is a nice tool if you have products with an expiry date. The automatic emails when stuff expires come in handy!

Using app

4 days

Total reviews

13

Average rating

4.3

Developer Reply

Thanks for the kind words! Happy to hear the expiry reminders are helping. If you need any help with setup or adjustments with the product expiry dates, just let us know. We’re here for you! 🌟

5 / 5 Share

Sept. 15, 2025

Great Shopify app! Easy to install and use, and the service has been really good. Freshly app is a great solution for companies that work with expiry dates.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 🌟 Our team works hard to keep things simple and reliable, so it’s wonderful to know it’s helping your business. We truly appreciate your support! 💙

5 / 5 Share

July 9, 2025

Exceptional service. Our business is working with the regulated products, which requires to track inventory by Batch numbers and Freshly Batch Inventory is the great app to do that. The initial setup was really quick and smooth. Additionally, the team there is great and helped me throughout the entire process. They even helped me to setup the packing slip which includes all the required information about the product. Excellent!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words and for sharing your experience! 😊 We're so happy to hear that Freshly Batch Inventory has been a great fit for your business especially when working with regulated products that require batch-level tracking. 🎯 Our team had a blast working with you on the setup, and we’re glad the packing slip customization hit the mark. We'll pass your beautiful feedback to the rest of the team! Thanks again for trusting us with your business!

5 / 5 Share

March 7, 2025

Amazing customer service! Got us up and running

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

So glad we could help get you up and running! Thanks for the shoutout. We're always here if you need anything. 💪😊

5 / 5 Share

Jan. 29, 2025

Love this app, very simple to use and a time savior, no need to control the expiration date and make the discount, this app do it for you. The support team is great, just keep up the good work.

Using app

29 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're so glad that our app is making things easier for you and saving you time. Our team is always here to help, and we truly appreciate your support.❤️🎉

5 / 5 Share

Jan. 18, 2025

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star ratings! 🌟

5 / 5 Share

Dec. 17, 2024

Quick response and professional service. Thank you!

Using app

8 months

Total reviews

6

Average rating

5.0

Developer Reply

We're glad to hear our team could provide you with a great experience. Thank you so much for your kind words and amazing rating! Your support means a lot to us! 🌟 Happy Holidays! 🎉

5 / 5 Share

Oct. 18, 2024

App molto utile e intuitiva, eccezionale per velocità ed efficienza il servizio clienti

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your amazing feedback! We’re glad you find our app useful and efficient in customer service. We appreciate your support! ❤️

5 / 5 Share

Oct. 12, 2024

In May, my team installed the Freshly App to monitor the expiration dates of products stored in our warehouse. After a long search, we finally found this app and began using it primarily for recording expiration dates of incoming products. However, I repeatedly heard feedback from my staff that the app was not very user-friendly, and tracking product information was somewhat challenging. I hadn’t personally used the app myself, so I wasn’t sure if this feedback was accurate. Last week, I decided to explore the App and was initially set on removing it. After thoroughly exploring its features, instructions, and various options available for customizing our store, I came to a surprising conclusion: this App is perfect for expiration date management. Freshly enables full automation of one of the most critical processes in inventory management, saving us significant time and effort. During my personal setup, I had a few questions and reached out to support. Each time, I received responses within two hours. While some responses were brief, with links for further reading, I appreciated the comprehensiveness of the information provided in their resources. After testing all features, I realized I needed additional theme code adjustments, and Freshly support team went above and beyond to accommodate my requirements. For two days, they worked diligently to implement custom adjustments that weren’t initially included in the app’s capabilities, meeting all my expectations by the end. Overall, I am genuinely impressed by Freshly and its support team. Their dedication to customer satisfaction, coupled with the app’s robust functionality, has left me thoroughly satisfied. Thank you so much for the excellent work, Freshly team! You’re fantastic!

Using app

5 months

Total reviews

14

Average rating

4.4

Developer Reply

Thank you for your detailed and thoughtful review! We’re thrilled to hear that Freshly has met your needs for expiration date management and that our support team could assist you effectively. 🌟 Your satisfaction means the world to us! If you need anything else, don’t hesitate to reach out. We appreciate your support! ❤️

5 / 5 Share

Sept. 17, 2024

This app has revolutionised our store and we truly couldn't operate without. It works flawlessly and offers an efficient and effective way of tracking our batches across our warehouse. The team over at freshly go above and beyond in assisting their customers, even when they don't have to. I can't fault them enough

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your amazing feedback! 🌟 We’re so glad to hear that our app has transformed your store and that our team could assist you. We’re always here to help! 🙌

5 / 5 Share

Aug. 29, 2024

Works great for tracking our batches of items.

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re delighted to hear that our app is helping you effectively track your batches. We appreciate your support! 🎉

5 / 5 Share

Aug. 9, 2024

The app is great. Very easy to use and eliminates manually tracking multiple expiration dates. Customer service is amazing. I was having trouble with integrating expiration dates to my store and they went in and set it all up for me.

Store

Teadog

Using app

17 days

Total reviews

2

Average rating

5.0

Developer Reply

So happy to hear that you've been able to eliminate manual tracking! Thanks for working with our team 🤗

5 / 5 Share

July 22, 2024

Excellent app with amazing tech support. No longer need to worry about whether stock is getting short-dated as Freshly automates it all for us. Our customers have full visibility of the shelf life of the product they're buying (although you can choose not to display it too), and we have full traceability. Also helps us to comply with VMD regulations for animal medicines. Highly recommended if you have perishable products.

Using app

About 2 years

Total reviews

5

Average rating

4.2

Developer Reply

Thanks for sharing your use case with us! Your review made our day 🌷

5 / 5 Share

June 21, 2024

Great app

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for leaving us a 5-star review! 🤩

5 / 5 Share

April 4, 2024

I've been using Freshly on a store with specific inventory tracking needs as part of a strict food safety program. It's worked wonderfully the whole time and there are surprisingly very few other options for this app/service. Additionally, some of the other options are way overpriced. Recently, a new Shopify feature allowed me to remove a complicated system I had in place for specific warehouse fulfillment/inventory based on shipping location of the order, and the new strategy caused a communication error between Shopify and Freshly data. The support team at Freshly was quick to respond to my request and helped me implement a system that meets all my needs perfectly. I appreciate the product and the service and strongly recommend Freshly to those looking for managing inventory and lot/batch data easily. I also recommend that anyone who uses Freshly get comfortable importing and export batch data. Thank you Cherry and the rest of the support team that helped!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your detailed review. Feeling lucky to be working with businesses like yours. ⭐️

5 / 5 Share

March 14, 2024

Responsive Support. The app didn't work the way we needed it to initialy, but in about a week the support team for freshly had it working for us.

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

Feb. 26, 2024

Helpful service, great product!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for taking the time to leave us a review 🙌

5 / 5 Share

Oct. 13, 2023

Great support for every request! 5 stars deserved!

Store

EAT B2B

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review! We'll be sure to pass on your message to our support team. 😊

5 / 5 Share

July 10, 2023

Though my issue was really bad but with great customer service, attentive and fast response also very nice staff, everything was solved!

Store

VitaRx

Using app

Over 2 years

Developer Reply

Thanks for leaving us a great review and for working with our team to resolve the issue. ✨