Freshly Batch Inventory
Batch tracking, expiry dates, & traceability for perishables
Rating
4.8
feedback
40
chart
#1,220
All reviews
Rating Breakdown
April 4, 2024
I've been using Freshly on a store with specific inventory tracking needs as part of a strict food safety program. It's worked wonderfully the whole time and there are surprisingly very few other options for this app/service. Additionally, some of the other options are way overpriced. Recently, a new Shopify feature allowed me to remove a complicated system I had in place for specific warehouse fulfillment/inventory based on shipping location of the order, and the new strategy caused a communication error between Shopify and Freshly data. The support team at Freshly was quick to respond to my request and helped me implement a system that meets all my needs perfectly. I appreciate the product and the service and strongly recommend Freshly to those looking for managing inventory and lot/batch data easily. I also recommend that anyone who uses Freshly get comfortable importing and export batch data. Thank you Cherry and the rest of the support team that helped!
March 14, 2024
Responsive Support. The app didn't work the way we needed it to initialy, but in about a week the support team for freshly had it working for us.
Feb. 26, 2024
Helpful service, great product!
Using app
Almost 2 years
Total reviews
3
Average rating
5.0
Oct. 13, 2023
Great support for every request! 5 stars deserved!
Thanks so much for your review! We'll be sure to pass on your message to our support team. 😊
July 10, 2023
Though my issue was really bad but with great customer service, attentive and fast response also very nice staff, everything was solved!
Store
VitaRx
Using app
Over 2 years
Thanks for leaving us a great review and for working with our team to resolve the issue. ✨
June 29, 2023
Really quick and responsive customer service and really good product. It's a good fit for our food manufacturing business.
Thanks for taking the time to write us a review! ✨
June 19, 2023
The outstanding support and professionalism of the support team truly impressed me. They were highly efficient, fast, and ready to provide solutions.
May 22, 2023
Customer service has been very responsive in my experience. We have been using the app for almost two years.
We're so grateful that you've been with us for 2 years! 🎉 Thanks for supporting our app and for your review!
May 10, 2023
The Freshly app is good and helpful for displaying live and in-time expiration dates. The best part is that the support team is very nice and helpful, and will make sure to fix any issues that come up with the site or theme. Would recommend to use for stores that have this need!
Thanks so much for your thoughtful review! 🤗 We'll pass on your message to our amazing support team.
Feb. 19, 2023
The Freshly representative I communicated with was timely and detailed in her response. I was left with no additional questions. All of my needs were met in one online inquiry/exchange. Thanks Camila Sanchez for your assistance.
Thanks so much for your review. 😊 We'll pass on your message to Camila!
Jan. 31, 2023
We haven't fully utilised this app yet as the initial setup if you have a lot of products is a big task, counting and recording every single batch and best before date. We are still in that process. However what we have experienced so far is some incredible support, willing to go above and beyond with any issue you may have. We're very impressed so far. Thank you.
Thanks for your kind review—we'll pass your message to our support team. 🙌 Please let us know if we can help with anything else!
Jan. 18, 2023
Great Customer service- We sell items with Best Before rather than actual expiry dates- they are looking at ways to allow a bit more flexibility for selling post BBE date and further discounts etc. So hopefully that will happen!
Thanks so much for your review and for letting others know how you're using Freshly! ✨
Dec. 12, 2022
Since we're selling medical devices, we needed Batch tracking, and Freshly makes batch tracking easy, accurate and efficient. The app also enables showcasing expiration dates in product details page, promotions/ discounts on expiring batches and automatically hiding inventory that is close to expiry. Highly recommended.
Thank you for your thoughtful review. Wishing you and your store all the success in the new year! 🎉
Dec. 7, 2022
Je recommande grandement cette application, grâce à Freshly tous nos clients peuvent connaitre la date d'expiration de nos produits alimentaires avant même de commander.
Thanks for your 5-star review. ⭐️ We're happy you got your store set up with batch expiry dates for your wholesale business!
June 7, 2023
June 2023 - I just wanted to update my review to say that the customer service has continued to be outstanding anytime we need customizations or assistance. Nov 2022 - I use this app to display expiration dates on clearance products. I had some issues implementing the code to have the dates change on product variants, and the Freshly team was SO HELPFUL and did some custom coding to get it to work, and now it works seamlessly! This is so helpful to track different Lot numbers and automatically remove expired inventory or put on sale inventory that is nearing it's best by date. Thanks again!
Thank you so much for your kind review! It was a pleasure working with you to get your shop set up with Freshly. Happy holidays! 🎊
May 27, 2023
Es ist ein sehr nützliches Programm, es hilft mir sehr bei meiner Arbeit. Was noch fehlt, ist eine mobile Applikation mit fehlerfreiem Betrieb. Zuvor funktionierte die mobile App nicht richtig, aber auch das wurde behoben, und jetzt bin ich zu 100 % zufrieden damit. Und der Kundenservice ist sehr professionell, schnell und hilfsbereit.
Thanks for your great review and feedback!
Sept. 9, 2022
Amazing App and Service! If you are selling any perishable stock, or operating in a regulated market where you need to track production batches, this is a great simple solution. Service is among the best, I had some feature requests and Basil scheduled a call to talk through my issue, and help me find solutions even though the issue was really outside of Freshly.
Thank you so much for leaving us this amazing review. 💖 We're happy to hear that you had a great experience with us!
May 26, 2022
Best inventory management application to start. Very well integrated with Shopify with a good support team to help you out with all necessary setup. I am looking forward to subscribing annual package. - Kiran Ghuge, Multimedia Head, Glowderma Lab
Thanks so much for your review Kiran! 😊 We'll let you know when we have our annual subscription available. Please let us know if we can help out further!
May 6, 2022
Very responsive to questions! The app seems great so far -- this is what we are using for our lot-tracked inventory.
Thanks for your great review. ✨ We're glad to hear that you're enjoying Freshly so far!