All reviews

Rating Breakdown

  • 5
    89% (34 ratings)
  • 4
    5% (2 ratings)
  • 3
    3% (1 ratings)
  • 2
    3% (1 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 97% (37)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 22, 2023

Customer service has been very responsive in my experience. We have been using the app for almost two years.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

We're so grateful that you've been with us for 2 years! 🎉 Thanks for supporting our app and for your review!

5 / 5 Share

May 10, 2023

The Freshly app is good and helpful for displaying live and in-time expiration dates. The best part is that the support team is very nice and helpful, and will make sure to fix any issues that come up with the site or theme. Would recommend to use for stores that have this need!

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for your thoughtful review! 🤗 We'll pass on your message to our amazing support team.

5 / 5 Share

Feb. 19, 2023

The Freshly representative I communicated with was timely and detailed in her response. I was left with no additional questions. All of my needs were met in one online inquiry/exchange. Thanks Camila Sanchez for your assistance.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review. 😊 We'll pass on your message to Camila!

5 / 5 Share

Jan. 31, 2023

We haven't fully utilised this app yet as the initial setup if you have a lot of products is a big task, counting and recording every single batch and best before date. We are still in that process. However what we have experienced so far is some incredible support, willing to go above and beyond with any issue you may have. We're very impressed so far. Thank you.

Using app

14 days

Total reviews

6

Average rating

5.0

Developer Reply

Thanks for your kind review—we'll pass your message to our support team. 🙌 Please let us know if we can help with anything else!

5 / 5 Share

Jan. 18, 2023

Great Customer service- We sell items with Best Before rather than actual expiry dates- they are looking at ways to allow a bit more flexibility for selling post BBE date and further discounts etc. So hopefully that will happen!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review and for letting others know how you're using Freshly! ✨

5 / 5 Share

Dec. 7, 2022

Je recommande grandement cette application, grâce à Freshly tous nos clients peuvent connaitre la date d'expiration de nos produits alimentaires avant même de commander.

Using app

2 months

Total reviews

4

Average rating

4.0

Developer Reply

Thanks for your 5-star review. ⭐️ We're happy you got your store set up with batch expiry dates for your wholesale business!

5 / 5 Share

June 7, 2023

June 2023 - I just wanted to update my review to say that the customer service has continued to be outstanding anytime we need customizations or assistance. Nov 2022 - I use this app to display expiration dates on clearance products. I had some issues implementing the code to have the dates change on product variants, and the Freshly team was SO HELPFUL and did some custom coding to get it to work, and now it works seamlessly! This is so helpful to track different Lot numbers and automatically remove expired inventory or put on sale inventory that is nearing it's best by date. Thanks again!

Using app

7 months

Total reviews

11

Average rating

4.6

Developer Reply

Thank you so much for your kind review! It was a pleasure working with you to get your shop set up with Freshly. Happy holidays! 🎊

5 / 5 Share

Sept. 9, 2022

Amazing App and Service! If you are selling any perishable stock, or operating in a regulated market where you need to track production batches, this is a great simple solution. Service is among the best, I had some feature requests and Basil scheduled a call to talk through my issue, and help me find solutions even though the issue was really outside of Freshly.

Using app

9 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for leaving us this amazing review. 💖 We're happy to hear that you had a great experience with us!

5 / 5 Share

Jan. 10, 2022

There are still some bugs that need to be fixed, I would like to give the APP more chances to change.

Using app

2 months

Total reviews

3

Average rating

3.7

Developer Reply

Thanks for your review and for working with us to improve Freshly! Our team is trying our best to configure Freshly to suit your specific batching workflow and develop custom JavaScript on your theme for your customer-facing expiry dates.

5 / 5 Share

Dec. 3, 2021

This app is amazing and simple and seemlessly does exactly what it needs to. I am only not using it because of the price. amazing other than that.

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for your lovely review! ⭐️Please don't hesitate to reach out to our team if you have any questions about pricing. We're always happy to help!

5 / 5 Share

July 8, 2021

We use this app to manage our inventory's expiration day so that we do not over sell expired items and can also speed up the sales of the stock that are not moving quickly. The App has been ever evolving and gets better each month. The customer service is top-notch and they are always on top of the issue and the team will help you with your requests. We now use freshly to print out all our order sheets so that our staff know which batch to pack for the orders that came in ( first-in-first-out). We love this App and will highly recommend it to businesses that handle items with expiration dates.

Using app

11 months

Total reviews

22

Average rating

4.9

Developer Reply

Thanks for being one of our first users since our launch ❤️ and for consistently providing us with great feedback to help us grow.

5 / 5 Share

May 26, 2021

A great app for keeping track of all your batches with the best support across the entire platform. Freshly's team really makes you feel like you're all in the same boat, as Freshly adapts to a shop's needs. And it keeps getting better and better!

Using app

4 months

Total reviews

6

Average rating

4.3

Developer Reply

Thanks for your thoughtful review. We're so glad we get to work with you and your team. 🤗

5 / 5 Share

Jan. 1, 2021

I'm using this to help track batches of skincare products. The option before was either to keep a manual record (which we were doing) or pay for an inventory management system which would be too complex for our current needs. Freshly is well designed and easy to use. It's reassuring to know we can get all the essential info, such as batch delivery & expiry dates, how much of each batch is left and which customers it's been sent to, at the click of a button.

Using app

3 days

Total reviews

3

Average rating

4.7

Developer Reply

Thanks so much for your thoughtful review 🤗 Happy New Year!

5 / 5 Share

Dec. 15, 2020

I’m Loving This App I have been using it for a few weeks now and it does everything I need, great job guys. Makes tracking expiry dates of my pet food so much easier. I’m just about to move onto the paid plan now.

Using app

About 2 months

Total reviews

5

Average rating

4.4

Developer Reply

We're so happy to hear that it's made expiry tracking easier for you! 🐶 Thanks for your five-star review and all the best during the holiday season. 🎄