CedCommerce Fruugo Integration

Customer support has been excellent Shivalika, Karshit and many of them very helpful and very clever in resolving any issues five stars. For .90 cents a day you cant ask for a lot, I’m using this apps to integrate products from my Shopify Store to Fruugo. It has great functionalities and integrates everything from Images, Product Title & Descriptions. All I need to do was just create a profile and then publish. I’m very satisfied. I am using their Etsy and Bonanza app and looking at Magenative mobile app looks good. British Heritage brands

Excellent service from Aman and the team @CedCommerce. Easy to import data from shopify to app to the marketplace. Quick, easy and straightforward. Integration is working very well so far.

With this app the sync between shopify and fruugo is very simple and quick. Great work from the staff to help and support me in the whole process from setup to launch.

We are using this app on our Shopify store and no issues so far. Perfectly integrates with our Fruugo store so we can manage our orders from one place.

The team were very helpful.. We ended up signing up for a year.. helped us move from our old channel to this one...

Aman Singh helped me sync the APP with my shopify store. He walked me through the entire process and helped us go live. We are new to this marketplace but as of now the APP is Syncing in well with our store. Hopefully we will have success on this marketplace.

This app is simple to use and the support we get from Aman from Fruugo team exceptional, responds really quick and always helpful!

The app works well and the support is excellent. We did have some issues when duplicating products on our site which then caused duplicate SKUs in the app but the support received to resolve this was very swift.

Fantastic support and quick responses by skype, they often fix something within a short time !thanks

Very happy with the app and how seamlessly it connects with Fruugo, we had minor issues which were resolved within minutes. Great.

Great App! It was very easy set up and the customer service I received was great. Orders started to come in within a day!

Very good system to list products to Fruugo, this is the officially recommended app by Fruugo so I know it will work well. Lots of options withing the app for syncing specific data, and we can tailor it to our exact needs. Customer service is great. Well recommended. www.CaseWarehouse.com

(January 21, 2021 - 5 stars) - Getting support. Will update on how it goes. Edited (January 15, 2021 - 2 stars) I had an issue with certain countries that did not allow certain products. Asked Fruugo about it and Fruugo told us to unlist those products from the CSV feed. CedCommerce app only use one feed and when I emailed them about it, they quoted me $100 to do "custom work". They seriously wanted me to pay extra (other than the regular monthly/yearly fee) so they can fix their app and make it more easy for us to limit products from different countries. This feature should already be included. If Fruugo is telling me that I need to limit product on the feed then that means that Fruugo has an option but CedCommerce has not tapped into that feature yet and wanting to charge me extra just so they can do their work. No thanks. Edited (June 25, 2019) App is working fine now. ------------------ Edited (May 6, 2019) (3-Star) The team has been helpful but yesterday I had the worse experience. I opened up chat, asked them to fix a pending order. The rep told me that they will fix and email me. After 5 hours, NO EMAIL and NO FIX. So I contacted again via chat. Second rep told me they will fix it. Took his sweet time while I was waiting on chat. So I told him to email me as I am a business owner and don't have time to sit there and wait hours to get a simple fix. Rep told me okay. Three hours pass and NO EMAIL NO FIX. So I contacted again via chat. It said they were online, but they did not respond. After a good 20 minutes of waiting, I left. Maybe they are training new people, I don't know nor care. If I have a problem, get it fixed! If you can't fix, you need to communicate and tell me you are waiting for it to be fixed. Moreover, the communication. BEWARE!!!! If you contact them via chat, they make you hold on forever! And they don't come back to say anything. Sometimes I wait 45 minutes after they say, "Please wait while I check". Within that 45 minutes, the rep does not come back to tell me he/she is still working on the problem. They just leave you there like you are no one important. I guess customer service is not part of their mission statement. I have been with this company (using a lot of their apps) and it is a hit or miss with their service and apps. Sometimes I get the best help and support. Sometimes they blow me off. The next step I have is reporting straight to Fruugo about the lack of support this integration gives and the headaches I have had. Edited (January 23, 2019) (5-star) The CedCommerce team reached reached out to me in a personal email and fixed any problems that I am facing. I appreciate their help. Original review (2018) (5-star) Great app! Within a few days, orders started coming in. App was easy to setup. Loving every minute!

Amazing support from, CedCommerce and shout out to James, he was there step by step and was on hand to help. even tho the app is in beta its still being improved and can not wait to work with e-commerce on further projects. Keep it up guys

Great integration app and exceptional customer service. The support is always there for you and always ready to help!

Great App! Easy to Use, very satisfied with customer service. https://fadcloset.com CEO