All reviews

Rating Breakdown

  • 5
    79% (325 ratings)
  • 4
    3% (11 ratings)
  • 3
    3% (11 ratings)
  • 2
    2% (10 ratings)
  • 1
    13% (53 ratings)
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5 / 5 Share

March 31, 2021

This is one of my favorite and most used POD apps! My customers love the choices, quality, and speed. I love the customer service. Happy to be a part of the Fuel Family.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2021

I can’t say enough good things about FueL. I’ve owned a promotional products company for over 30 years and have dealt with literally 1000’s of suppliers across the U.S. as well as factories in China and India, so when I tell you I am impressed with a company, it is high praise indeed. Print on demand is a new concept for me and I’m dipping my toes in the water with a personal project, ZanyBirds.com, with more sites coming. I did a lot of research and actually worked with 4 other top companies before choosing Fuel as my primary printer. First off, they have a very good selection of products and their printing quality has exceeded my expectations. They also offer more product color choices and sizes than anyone else I’ve seen. Comfort Colors short sleeve tee shirts are available in 72 colors and Bella Canvas in 93! Offering choices is one thing, but having them in stock is critical. Fuel actually has a link to their inventory so you can see what’s available at any given time. I’ve just checked and at this moment, there are over 200,000 black Bella Canvas Large short-sleeve t-shirts in stock. Selection means nothing without good printing and neither of them means anything if you can’t get products out quickly. Clients have been conditioned by Amazon and I’m happy to say the majority of my orders have shipped in 2-3 days and clients have complimented me on how fast they arrived and how good they look. Fuel also has some of the lowest prices out there. I can actually buy products at a price that allows me to be competitive with other companies in my market and still make a profit. Which brings me to my final, and maybe most important consideration when choosing a supplier, and that is customer service. Their built-in chat feature lets me reach out easily when I have a question and I often get a response within minutes, and rarely does it take more that several hours. I appreciate not only their speedy responses, but their honesty. COVID created a demand that exceeded what anyone from any company could have predicted. As I was beginning construction of my site and asked how they were handling it, they up front and replied that it sucked at the moment, but they were in the midst of a million dollar investment to upgrade production and customer service and they did that and it has paid off incredibly. I’ve had enough experience to know that unexpected things happen, but just tell me the truth, tell me what you are doing to fix it and follow through. Fuel did that. Fuel is also continually adding well thought out products and services and keeps me in the loop of what they’ve added as well as ones that are coming soon. In short, Fuel ticked off all the boxes of features and performance I was looking for and has been a pleasure to work with. I am very happy to give them my highest recommendation.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 19, 2021

Every shirt/ sweater/ hat all came out absolutely perfect. We have unique colors for our brand and they were spot on with our Hue

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2021

The best app I've tried. Quality and price are both good and they have always met delivery times. Above all, the customer service is excellent, they answer emails very quickly and wholeheartedly support me to get the best prints. Thank you, Fuel is great.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2021

Great app for apparel. Very competitive price and A+ customer service support. Creating products on shopify can be improved slightly especially when you want to go back and edit an existing listing. Besides that, I'd recommend this to anyone getting started with POD!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 27, 2021

like like like like like like like like like like like like like like like like like like like like like like

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2021

Being new to using a POD and also designing my own totes I am very pleased with the amount of support that Fuel provides. I thank them so much for the guidance and quick responses!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2021

Thank goodness I found Fuel POD! It has helped my store in so many ways! Their products and printing is great and customer service is excellent. They have saved me so many $$ by not having to carry tons of inventory. Would highly recommend.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2021

I've been using Fuel as my POD for over a year now and I have really enjoyed it! The products and prints have been great. The customer service has been exceptional! I would recommend Fuel to anyone new to POD!

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2021

I have worked with many other POD companies over many years. I'm a stickler for quality--that's more important to me than anything else. The ideal is a fantastic quality with a good price--but that's so hard to find. At least, it was, until I found Fuel POD. Their printing quality is some of the best I've ever seen. My designs are complex and detailed, and their prints are crisp, and really capture all of the intricacies involved. Their printing quality alone is enough to consider them a top company to work with. But, then add in that their prices are incredible. They are by far the best value of any POD company I have ever worked with. Their turnaround time is great as well, and they are very receptive to e-mails when something has gone wrong. They are quick to respond, and usually have a solution ready to go. I seem to always work with Luis, and he is incredible. I can't say enough good things about how wonderful he is. He is one of the many reasons I love Fuel POD so much--his warm, caring attitude make it easy to feel like I can reach out for support whenever I need to. Shipping this year has been a struggle with all of the delays USPS was experiencing, but they are always quick to respond and come up with a solution when something has been lost in the mail. This year has been a struggle for so many sellers with global shortages, supply chain breakdowns, and shipping nightmares. But finding Fuel POD in December has been amazing. Signing up with them was one of the best decisions I have ever made for my business. They are an incredible company who cares about their customers, and are a breath of fresh air in the POD world. Thank you for everything y'all do.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Wow - thank you for such a detailed and genuine review, Christine! Very happy we are able to meet your printing needs for your detailed designs. And +1 to Luis being a rockstar on the support side. Cheers!

5 / 5 Share

Jan. 25, 2021

FUEL really has some EXCELLENT Customer Service. Very grateful for that! Someone always in an excellent and timely fashion. As, well everyone who assists always does so so kindly and graciously. ELSA IS AWESOME!!!!! Shout out to Max, Hector & Lyman as well! - GOD Bless you! Thank you! Concerning the app, I have a t-shirt and other apparel business and LOOOOVE LOVE LOVE how I am able to sync different items/products under the same listing in my store. For example, I have 1 listing for every t-shirt, hoodie and long-sleeve shirt. I group them together, per design, as 1 item. It makes having collections so much easier and things on my website look so much neater. Fuel has a wide variety of items to choose from as well. Turn-around time to produce items is excellent. I sooooo appreciate excellence. Very glad I ever started using FUEL!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2021

Grear customer service! They are responsible when the item is lost by the carrier. Also, the price is good! Highly recommend!!!

Using app

Over 1 year

Total reviews

3

Average rating

4.3

5 / 5 Share

Dec. 31, 2020

We are totally new to POD and have tried a few POD apps. This is the best one in my opinion. The products are great and the price is one of the best, if not the best out there. The app itself is so easy to use which for a beginner suits us well. 10 out of 10!! Oh, and delivery times have been great especially considering these unusual and trying times.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2020

I use this app for t-shirt/hoodies design uploading and printing. The prices are great and so are the sizes, and they're available. So far, my designs have come out great. I look forward to working more with Fuel in the future.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2020

Best prices on POD products. Customer support live chat is very good as well. Thank you very much :)

Using app

Over 1 year

Total reviews

8

Average rating

4.5

5 / 5 Share

Dec. 13, 2020

The app is amazingly user friendly and the best part is the Support desk. They'll get back to you fast and guide you well. My experience has been wonderful.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2020

I received early and effective support from the support team, very good for my job! Thanks very much!

Store

8banana

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2020

Fuel's customer service is great. I get a response usually within the hour. Any shipping issues will always get taken care of with no pushback. Very ethical company! Product selection grows periodically and is getting better!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2020

Just in the beginning steps with trying this vendor and the communication w/ the team has been phenomenal! Very quick with their responses and super friendly. I am very excited to see where this new relationship goes!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2020

So far this app and service has been amazing. The app itself is a little glitchy at times but the quality of products and speed is amazing. I highly recommend you use Fuel!

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Very happy to hear about your experience so far, Melanie! Let us know how we can continue to help you grow your business :)