All reviews

Rating Breakdown

  • 5
    78% (309 ratings)
  • 4
    3% (11 ratings)
  • 3
    3% (11 ratings)
  • 2
    3% (10 ratings)
  • 1
    13% (53 ratings)
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5 / 5 Share

Dec. 6, 2020

I received early and effective support from the support team, very good for my job! Thanks very much!

Store

8banana

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2020

Fuel's customer service is great. I get a response usually within the hour. Any shipping issues will always get taken care of with no pushback. Very ethical company! Product selection grows periodically and is getting better!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2020

Just in the beginning steps with trying this vendor and the communication w/ the team has been phenomenal! Very quick with their responses and super friendly. I am very excited to see where this new relationship goes!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2020

So far this app and service has been amazing. The app itself is a little glitchy at times but the quality of products and speed is amazing. I highly recommend you use Fuel!

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Very happy to hear about your experience so far, Melanie! Let us know how we can continue to help you grow your business :)

5 / 5 Share

June 17, 2021

Fuel's customer service is great. I get a response usually within the hour. I can't say enough good things about this service! Great Quality and Fast Shipping

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

We are very please to work with you!! So great to see your sales volume continue to grow as well

5 / 5 Share

Nov. 19, 2020

One of the best app or I can say the top best fulfillment partner for my econ business. Kudos to fuel and thanks for helping the budding drop shipper to excel in their field.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Right on! We are happy to partner with you and will continue to work hard to provide a service to allow you to thrive :)

5 / 5 Share

Nov. 17, 2020

I did not realize until I received my sample just how good DTG could be. These guys rocked it right down to the smallest detail. Save your time trying all the POD apps and start here!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2020

This POD service is one of the BEST out there! The quality and speed are up there with some of the larger POD services but half the price. They're also working on Etsy Integration. I can't say enough good things about this service.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 13, 2020

My last POD provider could not keep up with my customer demands so when I found Fuel POD, I was more than happy to sign on with Shopify in order to reap the benefits. There are a few kinks we had to work out, and although I can be a bit impatient when it comes to my products and customers, Fuel went above and beyond to help work them out. Highly recommend for anyone either starting out or that have been in the business for a while.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2020

I have had nothing but a good experience with this company. The turnaround is some of the fastest and if I have an issue with any garment customer service responds quickly and takes care of the problem. Pricing, you can't beat. Thanks for helping my store take that next step.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2020

Great quality, and great customer service. On top of that, they offer many products for a reasonable price. Absolutely recommend them to anyone looking for a reliable POD supplier.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 18, 2020

I have used many POD apps and sites but Fuel is the closest I have gotten to a local feeling relationship. When I request certain items being incorporated, a conversation always ensues with Max, and I've seen multiple products introduced because of those conversations. Fuel is focused on their clients' success and their level of customer service surpasses any competitors.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2020

Very easy to use, and user friendly! Max is very helpful and provides quick replies to any questions. One thing I'd like for them to fix is the ability to put a specific design on the same product, but different colors. Other than that, it's great! Highly recommend.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2020

Lyman, answered tons of questions for me. Excellent customer service, and the interface seems easier to use than some of the other POD apps.Im looking forward to getting some samples to check out the quality and to see how the packaged items look when shipped.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2020

Easy to use and navigate the system. We ran into a bit of trouble with a certain item not syncing properly between shopify and fuel and their support team was amazing- walking us through every step of the way and ultimately troubleshooting the issue! Big thanks to Elsa for your assistance and we'll definitely be long time supporters of Fuel.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2020

Products are in great quality and very good to use and also want to thank the excellent customer support.

Store

Sazzgo

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 22, 2020

Great app to use with excellent support. They have amazing quality products and are very helpful. Recommended.

Using app

9 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 21, 2020

I've recommended Fuel to so many people. Very reliable amidst everything going on with pandemic over the last few months! Thanks for your Great Service & customer support

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 21, 2020

Can't recommend Fuel enough. I was spinning my tires with other POD services, but kept running into the same issues. Do yourself a favor: start with Fuel. Their cost is low, the quality is some of the highest I've ever seen in POD. Paired with their *EXCELLENT* customer service, it really is unbeatable.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2020

The best POD out there. Their commitment to quality is serious, their customer service is beyond awesome, and you can't beat their prices. I sing their praises all the time!

Using app

About 2 years

Total reviews

5

Average rating

4.2